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Possible Cause
Judgment Criterion
Troubleshooting Method
The multi-mode optical
fiber is used as the
backbone or branch
optical fiber.
NOTE
If the multi-mode optical
fiber is used as the
backbone or branch optical
fiber, the optical signal
attenuates quickly and the
return loss increases.
1.
Check the backbone fiber
and branch fiber by using
the OTDR. It is found that
optical signals attenuate
seriously.
2.
Check the optical path on
site. It is found that the
multi-mode optical fiber is
used. The multi-mode
optical fiber can be
recognized by its physical
features such as its color.
Replace the multi-mode optical
fiber with the single-mode
optical fiber.
The optical attenuation
of the optical path is
excessively small.
NOTE
l
If the optical
attenuation of the
optical path is
excessively small, the
optical power received
by the ONU will
exceed the overload
optical power of the
ONU.
l
Such a situation occurs
usually in labs, where
the OLT and ONU
may be directly
connected to each
other through a short
optical fiber.
If either of the following two
situations occurs, the optical
attenuation of the optical path
is excessively small.
l
Measure the receive optical
power of the ONU by using
the optical power meter. It
is found that the actual
receive optical power of the
ONU is greater than -8
dBm.
l
Check the optical path
between the OLT and ONU.
It is found that the optical
attenuation of the optical
path is excessively small.
The normal attenuation
range is 10-25 dB.
Add an optical attenuator on the
optical path between the OLT
and ONU.
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
Terminal
Service Manual
5 Maintenance and Troubleshooting
Issue 01 (2011-10-18)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
368
Page 377 / 429
Possible Cause
Judgment Criterion
Troubleshooting Method
The ODN is not properly
planned.
NOTE
l
The split ratio of the
ODN link is not
determined by the
number of ONTs
connected but by the
split ratio of optical
splitters. When an
optical splitter is
connected to the ODN,
attenuation occurs and
the split ratio of the
optical splitter needs to
be calculated.
l
Protocols specify that
the receive optical
power of the OLT
should not exceed 15
dB. In addition, the
difference between the
maximum optical
power and the
minimum optical
power should not
exceed 15 dB.
The ODN does not meet the
requirements of the ODN link
plan or GPON Class B+.
l
Three-level splitting exists
in the ODN.
l
The network coverage of
the ODN exceeds 20 km by
far.
l
The split ratio exceeds the
maximum split ratio that the
board allows. Assuming
that the maximum split ratio
of a board is 1:64. If the
first-level split ratio is 1:8
and the second-level split
ratio is 1:16, the actual split
ratio is 1:128, which
exceeds the maximum split
ratio of the board.
l
The optical attenuation
difference of two optical
paths exceeds 15 dB.
Optimize the ODN to meet
Huawei's ODN planning
requirements and protocol
requirements.
The optical splitter is
faulty or the connectors
on the optical splitter are
not clean.
Measure the input and output
optical power of the optical
splitter by using the optical
power meter. It is found that the
actual attenuation exceeds the
theoretical attenuation.
NOTE
The faults in the optical splitter
cannot be located by the OTDR
because the OTDR cannot
penetrate the optical splitter.
Replace the faulty optical
splitter or clean the connectors
on the optical splitter.
A backbone fiber break
occurs.
1.
Check the backbone fiber
by using the OTDR. It is
found that a backbone fiber
break occurs.
2.
Check the optical fiber on
site. It is found that the
optical fiber is broken or not
connected.
Reconnect the backbone
optical fiber.
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
Terminal
Service Manual
5 Maintenance and Troubleshooting
Issue 01 (2011-10-18)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
369
Page 378 / 429
Possible Cause
Judgment Criterion
Troubleshooting Method
A branch fiber break
occurs.
1.
Check the branch fiber by
using the OTDR. It is found
that a branch fiber break
occurs.
2.
Check the optical fiber on
site. It is found that the
optical fiber is broken or not
connected.
Reconnect the branch optical
fiber.
Step 3
Check for the possible causes on the ONU and troubleshoot the faults accordingly. If the ONU
still fails to be auto discovered by the OLT after that, proceed to
Step 4
.
Possible Cause
Judgment Criterion
Troubleshooting Method
The ONU is not powered
on.
Check the power supply of the
ONU. It is found that the power
supply of the ONU fails or is
turned off.
Restore the power supply of the
ONU.
The ONU hardware is
faulty.
If either of the following two
situations occurs, the ONU
hardware is faulty.
l
The LEDs of the ONU are
off when the ONU is
powered on.
l
After the ONU is replaced
with another ONU, the new
ONU is auto discovered by
the OLT.
Replace the faulty ONU or the
optical module of the ONU.
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
Terminal
Service Manual
5 Maintenance and Troubleshooting
Issue 01 (2011-10-18)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
370
Page 379 / 429
Possible Cause
Judgment Criterion
Troubleshooting Method
The optical module of the
ONU is abnormal. For
example, the transmit
optical power of the
optical module is
excessively small or its
receiver sensitivity is
low.
Replace the faulty ONU with a
normal one. It is found that the
new ONU is auto discovered by
the OLT.
An alternative is to locate the
fault as follows:
l
Set the optical module of
the ONU to the continuous
mode, and measure the
transmit optical power by
using the optical power
meter. It is found that the
actual transmit optical
power is beyond the normal
range (-1.5 dBm to +5
dBm).
l
Measure the receive optical
power of the ONU by using
the optical power meter. It
is found that the actual
receive optical power is
within the normal range
(-27 dBm to -8 dBm).
Replace the faulty ONU or the
optical module of the ONU.
The Patch cord of the
ONU is broken or bent
excessively.
Check the Patch cord of the
ONU. It is found that the Patch
cord is broken or bent
excessively.
Replace the Patch cord of the
ONU.
Step 4
Record the results of the preceding steps in the form for reporting a fault, fill in the form
completely, and then submit the form to Huawei for technical support.
Step 5
The fault is rectified.
----End
ONU Frequently Goes Online and Offline
ONUs connected to a GPON port frequently go online and offline and thus the OLT reports a
large number of ONU LOS alarms and relevant recovery alarms.
Location Method
NOTE
An ONU frequently goes online and offline because the OLT receives weak ONU signals. As a result,
packets exchanged between the OLT and the ONU are lost.
When an ONU frequently goes online and offline, locate the fault based on the following fault
symptoms and possible causes.
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
Terminal
Service Manual
5 Maintenance and Troubleshooting
Issue 01 (2011-10-18)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
371
Page 380 / 429
Fault
Scope
Symptom
Possible Cause
OLT
All the ONUs connected to
a PON port on an OLT
frequently go online and
offline.
The PON port is faulty.
All the ONUs connected to
a board frequently go
online and offline.
The board or the slot is faulty.
ODN
NOTE
ODN
failures
are
generally
caused by
large
reflection
and
attenuatio
n caused
by
improper
optical
compone
nts,
design, or
constructi
on.
A single ONU or some
ONUs connected to an
OLT frequently go online
and offline.
l
The branch fiber is bent excessively.
l
The branch fiber connector is not clean.
l
Different types of branch fiber connectors are
interconnected.
l
The multi-mode optical fiber is used as the
branch fiber.
l
The ODN is not properly planned. For
example, the split ratio, network coverage and
attenuation difference are not planned within
the proper ranges.
l
The optical splitter is faulty or the connectors
on the optical splitter are not clean.
All the ONUs connected to
a PON port on an OLT
frequently go online and
offline.
l
The backbone fiber is bent excessively.
l
The backbone fiber connector is not clean.
l
Different types of backbone fiber connectors
are interconnected.
l
The multi-mode optical fiber is used as the
backbone fiber.
l
The optical splitter is faulty or the connectors
on the optical splitter are not clean.
ONU
A single ONU or some
ONUs connected to an
OLT frequently go online
and offline.
l
A rogue ONU (such as a continuous-mode
ONU) exists on the network and affects other
ONUs.
l
The ONU is restarted repeatedly.
CAUTION
To facilitate fault report, save the results of the following steps.
The parameters of the optical module in this topic comply with Class B+. Note that such
parameters are slightly different from the parameters in Class C.
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
Terminal
Service Manual
5 Maintenance and Troubleshooting
Issue 01 (2011-10-18)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
372

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