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If the OLT works in the distributed mode, the profiles that are bound to the ONU cannot
be modified or deleted. In this case, bind matching ONU profiles to the ONU.
If the OLT works in the profile mode:
1.
Run the
display ont-srvprofile
command to query the information about the ONU
service profile and run the
display ont-lineprofile
command to query the
information about the ONU line profile.
2.
Modify the ONU profiles by referring to
Configuring a GPON ONT Profile
in the
Commissioning and Configuration Guide
.
l
If this problem occurs on only one ONU, it is suggested to bind matching ONU profiles to
the ONU.
If the OLT works in the distributed mode:
1.
Run the
display ont-profile
command to query the current ONU profiles that are
configured on the OLT.
2.
If the OLT does not have matching ONU profiles, run the
ont-profile add
command
to add matching ONU profiles.
3.
Run the
ont modify
command to bind the ONU profiles to the ONU.
If the OLT works in the profile mode:
1.
Run the
display ont-srvprofile
command to query the information about the ONU
service profile and run the
display ont-lineprofile
command to query the
information about the ONU line profile.
2.
If the OLT does not have matching ONU profiles, add matching ONU profiles by
referring to
Configuring a GPON ONT Profile
in the
Commissioning and
Configuration Guide
.
3.
In the GPON mode of the OLT, run the
ont modify
command to bind the ONU
profiles to the ONU.
Step 2
Check whether
Match state
of the ONU is displayed as
match
.
l
If
Match state
of the ONU is displayed as
match
, go to
Step 4
.
l
If
Match state
of the ONU is displayed as
mismatch
, proceed to
Step 3
.
Step 3
Record the results of the preceding steps in the form for reporting a fault, fill in the form
completely, and then submit the form to Huawei for technical support.
Step 4
The fault is rectified.
----End
Failure to Auto Discover an ONU
The ONU auto discovery failure is a fault in which an OLT fails to auto discover an ONU after
the ONU is powered on.
Location Method
NOTE
The ONU auto discovery is a feature in which a pre-configured ONU automatically registers with an OLT
after the ONU is powered on; if the OLT does not pre-configure the ONU, the ONU enters the auto
discovery state and waits to be configured by the OLT.
When an OLT fails to auto discover an ONU, locate the fault based on the following fault
symptoms and possible causes.
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
Terminal
Service Manual
5 Maintenance and Troubleshooting
Issue 01 (2011-10-18)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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Page 372 / 429
Fault
Scope
Symptom
Possible Cause
OLT
A single ONU or some
ONUs connected to an
OLT fail to be auto
discovered by the OLT.
The actual distance between the ONU and OLT
exceeds the ranging compensation distance
configured on the OLT.
All the ONUs connected
to a PON port on an OLT
fail to be auto discovered
by the OLT.
l
The ONU auto discovery function is disabled
on the PON port.
l
The laser on the PON port is disabled.
l
The PON port is faulty.
All the ONUs connected
to a board on an OLT fail
to be auto discovered by
the OLT.
The board or the slot is faulty.
ODN
A single ONU or some
ONUs connected to an
OLT fail to be auto
discovered by the OLT.
l
The branch fiber is bent excessively.
l
The branch fiber connector is not clean.
l
Different types of branch fiber connectors are
interconnected.
l
The multi-mode optical fiber is used as the
branch fiber.
l
The ODN is not properly planned. For
example, the split ratio, network coverage and
attenuation difference are not planned within
the proper ranges.
l
The optical attenuation of the optical path is
excessively small.
l
A branch fiber break occurs.
l
The optical splitter is faulty or the connectors
on the optical splitter are not clean.
All the ONUs connected
to a PON port on an OLT
fail to be auto discovered
by the OLT.
l
The backbone fiber is bent excessively.
l
The backbone fiber connector is not clean.
l
Different types of backbone fiber connectors
are interconnected.
l
The multi-mode optical fiber is used as the
backbone fiber.
l
A backbone fiber break occurs.
l
The optical splitter is faulty or the connectors
on the optical splitter are not clean.
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
Terminal
Service Manual
5 Maintenance and Troubleshooting
Issue 01 (2011-10-18)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
364
Page 373 / 429
Fault
Scope
Symptom
Possible Cause
ONU
A single ONU or some
ONUs connected to an
OLT fail to be auto
discovered by the OLT.
l
The ONU is not powered on.
l
A rogue ONU (such as a continuous-mode
ONU) exists on the network and affects other
ONUs.
l
The ONU hardware is faulty.
l
The optical module of the ONU is faulty.
l
The Patch cord of the ONU is broken or bent
excessively.
CAUTION
To facilitate fault report, save the results of the following steps.
The parameters of the optical module in this topic comply with Class B+. Note that such
parameters are slightly different from the parameters in Class C.
Procedure
Step 1
Check for the possible causes on the OLT and troubleshoot the faults accordingly. If the ONU
still fails to be auto discovered by the OLT after that, proceed to
Step 2
.
Possible Cause
Judgment Criterion
Troubleshooting Method
The ONU auto discovery
function is disabled on
the PON port.
Run the
display port info
command to query the
information about the PON
port. It is found that
Autofind
is in the
Disable
state.
Run the
port ont-auto-find
command to enable the auto
discovery function of the PON
port.
NOTE
By default, the ONU auto
discovery function is disabled on
a PON port.
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
Terminal
Service Manual
5 Maintenance and Troubleshooting
Issue 01 (2011-10-18)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
365
Page 374 / 429
Possible Cause
Judgment Criterion
Troubleshooting Method
The actual distance
between the ONU and
OLT exceeds the ranging
compensation distance
configured on the OLT.
Run the
display port info
command to query the
minimum logical reach (
Min
distance
) and maximum
logical reach (
Max distance
)
configured for the PON port. It
is found that the actual distance
between the ONU and OLT
exceeds the ranging
compensation distance.
For example, the actual length
of the optical fiber between the
ONU and OLT is about 25 km,
which exceeds the ranging
compensation distance of 0-20
km.
Run the
port range
command
to adjust the minimum logical
reach and maximum logical
reach so that the actual distance
between the ONU and OLT is
within the ranging
compensation distance.
NOTE
l
By default, the ranging
compensation distance of a
GPON port is from 0 km to 20
km.
l
According to Class B+, the
maximum logical reach of a
GPON port must not exceed
60 km, and the difference
between the minimum logical
reach and maximum logical
reach must not exceed 20 km.
The laser on the PON
port is disabled.
Run the
display port info
command to query the
information about the PON
port. It is found that
Laser
switch
is in the
Off
state.
Run the
port laser-switch
command to enable the laser on
the PON port.
NOTE
By default, the laser on a GPON
port is enabled.
The PON port is faulty.
If either of the following two
situations occurs, the PON port
is faulty.
l
Run the
display port state
command to query the
status of the PON port. It is
found that abnormal items
exist in the query result. For
example, the laser status
(
Laser state
) is abnormal
and the transmit optical
power (
TX power
) exceeds
the normal range (1.5-5.0
dBm).
l
Migrate the service to
another port. It is found that
the ONU is auto discovered
by the OLT.
Replace the optical module of
the PON port or replace the
board.
The board or the slot is
faulty.
All the ONUs connected to the
board fail to be auto discovered
by the OLT.
Change the board to another
slot. If the fault persist, replace
the board.
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
Terminal
Service Manual
5 Maintenance and Troubleshooting
Issue 01 (2011-10-18)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
366
Page 375 / 429
Step 2
Check for the possible causes on the ODN and troubleshoot the faults accordingly. If the ONU
still fails to be auto discovered by the OLT after that, proceed to
Step 3
.
Possible Cause
Judgment Criterion
Troubleshooting Method
The optical fiber
connector is not clean.
NOTE
An unclean optical fiber
connector will cause
excessive attenuation and
abnormal reflection.
1.
Test the backbone fiber and
branch fiber by using the
OTDR. It is found that the
reflection and return loss
are abnormal.
2.
Check the optical fiber
connector on site by using
the optical fiber endface
detector. It is found that the
optical fiber connector is
not clean.
Clean the optical fiber
connector. For details about
how to clean the connector, see
Cleaning the Connector of an
Optical Fiber.
The optical fiber is bent
excessively.
NOTE
Optical signals attenuate
seriously on an optical
fiber with an excessively
small bending radius.
1.
Test the backbone fiber and
branch fiber by using the
OTDR. It is found that
abnormal return loss points
exist on the optical fiber.
2.
Check the optical fiber on
site. It is found that the
optical fiber is bent
excessively.
Route and bundle the optical
fiber in a proper manner.
The optical fiber is not
firmly connected or
different types of optical
fiber connectors are
interconnected.
NOTE
If the optical fiber is not
firmly connected or
different types of optical
fiber connectors are
interconnected, the
attenuation and reflection
will be excessively large.
1.
Test the backbone fiber and
branch fiber by using the
OTDR. It is found that
abnormal return loss points
exist on the optical fiber.
2.
Check the optical fiber
connectors on site. It is
found that the optical fiber
is not firmly connected or
PC connector (blue) and
APC connector (green) are
interconnected.
l
If the optical fiber is not
firmly connected, reconnect
the optical fiber firmly.
l
If different types of optical
fiber connectors are
interconnected, replace the
incompatible connector
with a compatible one or
replace relevant devices,
such as the optical splitter.
NOTE
In the scenario of the CATV
service, it is recommended that
you use APC connectors (green)
only.
EchoLife HG8010/HG8240B/HG8245T/HG8247T GPON
Terminal
Service Manual
5 Maintenance and Troubleshooting
Issue 01 (2011-10-18)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
367

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