Huawei HG633 TalkTalk Router Manual PDF (Setup & Configuration Guide)

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6 FAQs

How can I quickly enable or disable the wireless network function?

Press and hold the

WLAN

button for over one second, and then release

the button to enable or disable the wireless network function. The

WLAN

indicator shows whether the wireless network function is enabled.

How can I quickly restore the default settings of the terminal?

To restore the default settings, press and hold the

Reset

button on the

rear panel for over six seconds after the HG533 is powered on, and then

release the button.

What can I do if I cannot access the Internet through the terminal?

Step 1

Check whether the

Power

indicator on the terminal is solid on.

If the

Power

indicator is off, perform further checks as follows:

1. Ensure that the terminal is turned on.

2. Ensure that electricity comes from the socket and that the

power input from the socket meets the requirements described

on the label of the terminal power adapter. If the voltage is

unsteady, for example, if the voltage is too high or too low, do

not use the terminal. Wait until the voltage restores to its normal

level, and then use the terminal.

3. Ensure that the terminal is properly connected to the socket

through the power adapter.

If the

Power

indicator is still off, contact an authorized maintenance

center.

Step 2

After powering on the terminal, wait for about three minutes.

Then, check whether the

ADSL

indicator on the terminal is solid

on.

If the

ADSL

indicator blinks for a long time, perform further checks as

follows:

1. Ensure that telephone lines are properly connected. Pay

special attention to the connections between the telephone

lines and the splitter.

2. Ensure that the terminal or telephone lines are far from the

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electric appliances that generate strong magnetic or electric

fields. Replace telephone lines when necessary.

If the

ADSL

indicator still blinks and does not turn solid on, contact your

network operator.

Step 3

Check whether the

LAN

indicator of the terminal is on.

If the

LAN

indicator is off, perform further checks as follows:

1.

Ensure that the network adapter of the computer is enabled.

2. Ensure that the network cable between the terminal and the

computer is properly connected. Remove and then insert the

network cable or replace the network cable when necessary.

If the

LAN

indicator is still off, contact an authorized maintenance center.

Step 4

Check whether the driver for the network adapter is properly

installed. Take a computer that runs Windows XP as an

example. To check whether the driver for the network adapter is

installed, do as follows:

1. On the desktop, right-click

My Computer,

and then choose

Manage

.

2. In the navigation tree of the

Computer Management

window,

choose

Device Manager

.

3. In the right pane of the

Computer Management

window, click

Network adapters

to view the information about the network

adapter of the computer.

If no network adapter is found or if a question mark (?) or an exclamation

mark (!) is displayed next to the icon of the network adapter, you can infer

that the driver for the network adapter is not properly installed. In this

case, re-install the driver for the network adapter of the computer.

Step 5

Ensure that you have entered the correct user name and user

password that are required by the PPP dial-up software.

The user name and the user password are provided by your

network operator.

Step 6

Check whether you can use the PPP dial-up software to dial

successfully.

If you cannot use the PPP dial-up software to dial successfully, perform

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further checks as follows:

1.

Stop the PPP dial-up software and then power off the terminal.

After five minutes, power on the terminal, and then use the PPP

dial-up software to dial again.

2. Restore the default settings of the terminal.

If the problem persists, contact your network operator.

Step 7

Check whether the proxy server of the Web browser is correctly

configured. Take the Internet Explorer installed on a computer

that runs Windows XP as an example. To check whether the

proxy server of the Web browser is correctly configured, do as

follows:

1. Launch the Internet Explorer.

2. Choose

Tools

>

Internet Options

.

3. In the

Internet Options

dialog box, click the

Connections

tab.

4. In the

Local Area Network (LAN) settings

group box, click

LAN Settings

.

5. In the

Proxy server

group box of the

Local Area Network

(LAN) Settings

dialog box, ensure that the

Use a proxy

server for your LAN (These settings will not apply to

dial-up or VPN connections).

Check box is cleared.

Step 8

Try to access multiple Web sites to check whether the terminal

can access these Web sites.

If the terminal still cannot access Web sites, contact your network service

provider.

What can I do if Web pages often cannot be displayed during Web page

browsing and can be displayed after the terminal is restarted?

Step 1

Ensure that the terminal and other devices, such as telephones

or fax machines, are connected to telephone lines through a

splitter.

For details about how to install a splitter, see the related description in

the manual.

Step 2

Ensure that telephone lines are properly connected.

If the telephone lines are improperly connected, the stability of the

network connection is affected.

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Step 3

Check the positions of your terminal and your computer.

Ensure that they are far from electric appliances, such as

microwave ovens, refrigerators, or cordless telephones, that

generate strong magnetic or electric fields.

If the problem persists, contact your service provider.

What can I do if sometimes the terminal cannot access the Internet

through a WLAN connection or if the WLAN connection is unsteady?

Step 1

Check the positions of your terminal and your computer.

Ensure that they are far from the electric appliances, such as

microwave ovens, refrigerators, or cordless telephones, that

generate strong magnetic or electric fields.

Step 2

Place your terminal in an open area.

Although radio signals can pass through obstacles, the transmission

effects of WLAN radio signals are affected if radio signals pass

through too many obstacles, such as cement or wooden walls.

Step 3

Place your computer close to your terminal.

If your computer is far from your terminal, the effects of the WLAN

are affected.

Step 4

Place your terminal and computer in another direction.

Step 5

Do not use your terminal to access the WLAN during

thunderstorms.

After a broadband terminal is installed, does Internet access degrade call

quality or do telephone calls lower the Internet access rate?

No. The terminal uses the frequency division multiplexing (FDM) and

splitter technologies to separate voice signals from data signals.

Although the two types of signals are transmitted through one telephone

line, they are carried by different frequency bands. Therefore, they do not

interfere with each other. In this case, you can make a telephone call and

access the Internet simultaneously, without degrading call quality or

lowering the Internet access rate.

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7 Appendix

7.1 Indicators

Indicator

Status

Description

Power

Steady on

The HG533 is powered on.

Off

The HG533 is powered off.

ADSL

Blinking

The HG533 is being activated through

ADSL.

Steady on

The HG533 is activated through ADSL.

Off



The HG533 is powered off.



The HG533 is activated through WAN or

Data card.

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