Huawei Echolife-HG520b Router Manual PDF (Setup & Configuration Guide)

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18

configured by default. You can change the administrator password,

follow the steps:

(1)

Log in to the Web configuration page of the HG520b. For the

procedure, refer to "2.3

Establishing Configuration

Environment."

(2)

Select

Tools > System Management

in the navigation tree

to display the Account configuration page.

(3)

Click the corresponding editing icon to display the password

configuration page.

(4)

Enter the default password in

Old password,

and then

enter

the new password in

New Password

and

Retype to

confirm

.

(5)

Click

Submit

.

4.3

Restoring the Default Factory Settings

Caution:

When you restore the default factory settings, the custom data may be

lost.

There are two options to restore default factory settings:

1. Using the

Reset

button

Follow the steps:

(1)

Find the

Reset

button in the panel of the HG520b

(2)

Use a pin to press the

Reset

button and then release it after

6 seconds.

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19

2. Using the Web Manager

Follow the steps:

(1)

Select

Tools > Reboot

in the navigation tree.

(2)

Click

Factory Default Settings

and click

Restart

to restore

the default factory settings.

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20

Chapter 5

Troubleshooting

5.1

Quick Failure Location

Problem

Solution

The Power

indicator is not on

z

Ensure that the power adapter matches the

HG520b.

z

Ensure that the HG520b is connected to the power

supply properly.

z

Ensure that the

ON/OFF

button is pressed.

The LAN

indicator is not on

z

Ensure that only the network cable provided with the

HG520b is used.

z

Ensure that the cables are connected properly.

z

Ensure that the network adapter indicator of your

computer is on.

z

Ensure that the network adapter works normally.

Check by the following procedure:

Right-click

My Computer

to select

Properties

;

Select

Hardware

>

Device Manager

;

Check whether there are devices with the mark of

?

or

!

under

Network Adapters

.

If such devices are found, uninstall and then

re-install them, or change a slot for the network

adapter. If the problem persists, change the network

adapter.

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21

Problem

Solution

The Internet

cannot be

accessed

z

Ensure

that

all

the

are

addressed.

z

Ensure that the PVC parameters provided by the

ISP are not changed. Otherwise, restore the default

settings.

z

Ensure that the dial-up software is correctly installed

and set properly on your computer.

z

Ensure that you have entered the right username

and password.

z

If you still cannot access the Internet after the

dial-up operation, check whether the proxy server

on your Internet Explorer is correctly configured.

The proxy server must be disabled.

z

Try different Web sites, in case some Web site fails.

z

Stop the connection dialing process and retry 5

minutes later.

5.2

FAQs

1. Why does the ADSL connection break so often?

Many possible factors may cause this problem, such as faults in your

ISP's access server, line disconnection and line disturbance. You can

check as follows:

(1)

Make sure that the ADSL line is connected properly.

(2)

Keep the HG520b away from appliances with strong electric

fields or magnetic fields, such as a microwave oven or a

refrigerator.

(3)

Make sure that no telephone or fax machine is connected

directly to the ADSL line.

(4)

Replace the old ISA network adapter with a new 10/100 M

PCI network adapter and install the latest driver.

(5)

Contact your ISP for help.

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22

2. What to do if the username and the password of the Web

configuration page are forgotten?

If the username and the password of the Web configuration page are

forgotten, configure the HG520b to the default factory settings. Use the

default username and password to access the Web manager.

For restoring the default factory settings, refer to 4.3

"Restoring the

Default Factory Settings." For the username and the password of the

HG520b, refer to 7.1

"Default Factory Settings."

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