Page 91 / 197 Scroll up to view Page 86 - 90
Call-Back on No Response (CCNR) on the ISDN Line
91
Call-back requests can also be deleted manually, with the
oldest call-back request being deleted first.
Enabling Call-Back on No Response (CCNR)
M
You have just dialed a number and hear a ring
tone.
5
If the call is not answered, within 20 seconds,
dial either the number
5
or
Rs37r
the sequence shown at left.
Q
Wait for the acknowledgement tone.
O
Hang up the handset. As soon as the party you
dialed completes the conversation being con-
ducted from her or his telephone, your telephone
rings.
N
Pick up the handset. The number is dialed again
automatically.
Deleting Call-Back Requests Manually
N
Pick up the handset.
r37r
Dial the sequence shown at left.
O
Hang up the handset.
Page 92 / 197
92
Alternating Between Calls
Alternating Between Calls
Whenever you have one active connection and one caller
on hold, you can switch from one call to the other as often
as you want using the Hold button.
Alternating Between Calls
Call 1
P
You are talking to caller 1.
R
Press the Hold button. Caller 1 is now on hold.
M
To establish a second call, simply dial
ss
plus
the desired extension number for an internal
call, or the desired external number.
Call 2
P
If the call is answered, you can consult on this
line. The original caller is still on hold.
R2
To switch back from caller 2 to caller 1, dial the
sequence shown at left.
Call 1
P
Caller 1 is now active again and caller 2 is on
hold.
R2
To switch back again from caller 2 to caller 1, dial
the same sequence. In this way you can alternate
between the two connections.
Ending Hold
O
The caller on hold hangs up. You can continue
talking on the active connection.
R1
You end the active connection by dialing the se-
quence shown at left. The call that was on hold is
now active again, and there is no call left at hold.
O
K
Call
P
You can also return to the call on hold by hanging
up the handset: this ends the currently active
connection. In this case the telephone rings as
soon as you hang up. Pick up the handset again
to return to the last call that was on hold.
Page 93 / 197
Three-Party Conference Call
93
Three-Party Conference Call
FRITZ!Box allows you to hold telephone conferences with
two other people at once. Two external and one internal
party, or two internal and one external party can conduct a
conference call with each other.
Conducting a Three-Party Conference Call
N
Pick up the handset.
M
Dial the external number of the first party. Talk.
R
Press the Hold button.
M
To establish a second call, simply dial
ss
plus
the desired extension number for an internal
call, or the desired external number.
You can now conduct a second conversation
while your first call is on hold.
R3
Dial the sequence shown at left to begin a three-
party conference call.
D
Now all three participants can confer together. If
either of the other two parties hangs up, your
connection with the remaining participant re-
mains active.
O
You can end the three-party call by hanging up
the handset.
R2
You can also switch from the three-party call
back to the original two-party connection. Dial
the sequence shown at left. This ends the three-
party conference. The connection that was active
last before you initiated the three-party confer-
ence is now active again. The other call is on
hold. You can alternate between the two connec-
tions by dialing the same sequence again.
Page 94 / 197
94
Consultation / Hold
Consultation / Hold
The consultation/hold feature allows you to place an ex-
isting call on hold. You then may consult with someone
else at your workplace or dial a second call. The party on
hold does not hear the second conversation. Once you
have finished the consultation, you can return to the origi-
nal connection.
Consultation / Hold
Call 1
P
You are talking to caller 1.
R
Press the Hold button. Caller 1 is now on hold
and you can consult someone else.
M
To establish a second call, simply dial
ss
plus
the desired extension number for an internal
call, or the desired external number.
Call 2
P
If the call is answered, you can consult on this
line. The original caller is still on hold.
R
If the number you dialed is busy or the call is not
answered, press the Hold button again to return
to caller 1.
R1
To switch back to caller 1 after talking on the sec-
ond connection, dial the sequence shown at left.
Call 1 is now active again.
If you return to caller 1 by pressing the Hold button, the
connection to caller 2 is not cleared down until caller 2
hangs up.
Ending Consultation
Call 1
P
You can also return to caller 1 by hanging up the
handset: this ends the connection to caller 2. In
this case, your phone rings as soon as you hang
up. Pick up the handset to return to caller 1
again.
O
Hang up the handset to end the connection.
Page 95 / 197
Transferring Calls
95
Transferring Calls
The “call transfer” function allows you to transfer a con-
nection from one of FRITZ!Box’s extension to another.
Explicit Call Transfer (ECT)
Use the “explicit call transfer” function to connect two ex-
ternal parties with each other while one connection is ac-
tive and the other is on hold. Then you can end your own
connection while the other two parties continue their con-
versation.
Transferring Calls
Call 1
P
You are talking to caller 1.
R
Press the Hold button. Caller 1 is now on hold.
ss
<Ext.>
To establish a connection to caller 2, dial the star
key twice and then her or his extension number.
Call 2
P
You can now talk with caller 2.
O
To transfer the caller 1 to caller 2, simply hang up
the handset.
Explicit Transfer of One Active and One Held Connection
N
Pick up the handset.
M
Dial the external number of the first party. Talk.
R
Press the Hold button.
M
Dial the number for your second external call.
You can now conduct a second conversation
while your first call is on hold.
To clear your connection while allowing the exter-
nal parties to continue the call, connect the par-
ties with each other.
R4
Dial the sequence shown at left. The connection
on hold and the active connection are connected
with each other. The external parties continue
the call while you clear the connection.
O
Hang up the handset.

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