FRITZ WLAN-7390 Router Manual PDF (Setup & Configuration Guide)

Page 106 / 197 Scroll up to view Page 101 - 105

106

Checking the Security Software

The user interface cannot be displayed in the web

browser.

Security software is blocking access to the user interface.

Security software like firewalls can prevent access to the

user interface of the FRITZ!Box. Configure exceptions for

the FRITZ!Box in all of the enabled security software.

Opening the User Interface of the FRITZ!Box

The FRITZ!Box is equipped with a fixed IP address that

cannot be changed. FRITZ!Box always can be reached at

this IP address. This fixed IP address is:

Proceed as follows to open the FRITZ!Box user interface

using this IP address:

1.

Connect the FRITZ!Box to the computer using the net-

work cable (yellow). For more information, see the

section “Connecting Computers to the LAN Port” from

page 16.

2.

Make sure that the computer obtains its IP address

automatically. You can check this setting in the com-

puter’s IP settings (see section “Obtaining an IP Ad-

dress Automatically” from page 115).

3.

Restart your computer.

Possible Cause

Remedy

If you would like to exit security software to test access to

the FRITZ!Box, remove the DSL cable first. After testing,

first start the security software before reinserting the DSL

cable and connecting to the Internet!

Fixed IP address

169.254.1.1

Page 107 / 197

The WLAN Adapter Cannot Find FRITZ!Box

107

4.

Start your Internet browser and enter FRITZ!Box’s

fixed IP address:

169.254.1.1

The FRITZ!Box user interface opens

10.2

The WLAN Adapter Cannot Find FRITZ!Box

If the “FRITZ!Box Fon WLAN 7390” radio network is not

found by the WLAN adapter of a computer, work through

the following steps to find the source of the error and re-

solve it.

Enabling the WLAN Adapter

The WLAN adapter cannot find a wireless network.

The WLAN adapter is not ready for operation.

Make sure that the WLAN adapter is ready for operation.

Some of the WLAN adapters installed in notebooks must

be activated by flipping a switch on the notebook.

Once you have reached the FRITZ!Box user interface

again, you should check the FRITZ!Box settings and cor-

rect them if necessary.

Possible Cause

Remedy

For questions on the WLAN adapter of your computer,

please contact the manufacturer.

Page 108 / 197

108

Enabling WLAN

The wireless network of the FRITZ!Box is not found by the

WLAN adapter.

WLAN is not enabled in the FRITZ!Box. If the “WLAN” LED

on the FRITZ!Box is not lit up or is flashing, this means that

WLAN is not enabled.

Press the WLAN button on the FRITZ!Box. The “WLAN” LED

begins flashing and then lights constantly. This means

that the WLAN function is enabled.

Announcing the Name of the Radio Network

The WLAN Adapter cannot find the wireless network of the

FRITZ!Box.

The name of the wireless network of the FRITZ!Box is con-

cealed.

Enable the option “

Name of the WLAN radio network visi-

ble

” in the WLAN settings of the FRITZ!Box.

1.

Connect the FRITZ!Box to a computer using a network

cable, as described in the section “Connecting Com-

puters to the LAN Port” on page 16.

2.

Start a web browser.

3.

Enter

fritz.box

in the address field.

4.

Select the “WLAN / Radio Network” menu and select

the “Name of the WLAN radio network visible” option.

5.

Click the “Apply” button.

6.

Remove the network cable and try again to establish

a connection via WLAN.

Possible Cause

Remedy

Possible Cause

Remedy

Page 109 / 197

Assigning Different Names to Wireless Networks in Parallel Operation

109

Assigning Different Names to Wireless Networks in

Parallel Operation

Although the FRITZ!Box you are using provides two

wireless radio networks in different frequency bands (2.4

and 5 GHz) at the same time, only one FRITZ!Box wireless

network is displayed in your WLAN control software (for

instance, in Microsoft WLAN Service WZC).

Your WLAN control software differentiates between wire-

less radio networks on the basis of the radio network

name (SSID), not the frequency bands they occupy. But

upon delivery your FRITZ!Box has the same SSID config-

ured for both wireless networks.

If you would like to select a frequency band directly (for IP-

TV, for instance), you must assign different names (SSIDs)

for the two available WLAN radio networks in the WLAN

settings of the FRITZ!Box.

To set the radio network name in the user interface, your

computer must be connected with the FRITZ!Box by net-

work cable or wirelessly. If your computer is connected via

WLAN, continue with Step 2 of the instructions below. In

this case, note that the existing WLAN connection must be

interrupted and then established again if you change the

name of the wireless network in the frequency band cur-

rently in use.

1.

Connect the FRITZ!Box to a computer using a network

cable, as described in the section “Connecting Com-

puters to the LAN Port” on page 16.

2.

Start a web browser.

3.

Enter

fritz.box

in the address field.

4.

Open the “WLAN / Radio Network” menu and change

the name of the wireless network in either the “2.4-

GHz frequency band” or the “5-GHz frequency band”

section, for instance to “FRITZ!Box Fon WLAN 7390_

5GHz”.

Possible Cause

Remedy

Page 110 / 197

110

WLAN Connection Is Not Established

5.

Click the “Apply” button.

6.

Remove the network cable and try again to establish

a wireless connection in the desired frequency band.

10.3

WLAN Connection Is Not Established

Comparing the Security Settings for WLAN

Make sure that the WLAN security settings registered in

the FRITZ!Box agree with the security settings of the WLAN

adapter.

Here is how to view the WLAN security settings of the

FRITZ!Box and print them out.

1.

Connect the FRITZ!Box to a computer using a network

cable. Proceed as described in the section “Connect-

ing Computers to the LAN Port” from page 16.

2.

Start a web browser.

3.

Enter

fritz.box

in the address field.

4.

Select the “WLAN / Security” menu.

5.

Click the “Apply” button.

A window is displayed with the WLAN security set-

tings. Print out the page by clicking the “Print Page”

button.

6.

Remove the network cable and check the configura-

tion of the WLAN adapter in the printout. Try again to

establish a connection.

Testing the WLAN Connection without Security

Settings

Disable the WLAN security settings to test whether a WLAN

connection between the FRITZ!Box and the WLAN adapter

is possible at all.

1.

Connect the FRITZ!Box to a computer using a network

cable. Proceed as described in the section “Connect-

ing Computers to the LAN Port” from page 16.

Rate

Popular FRITZ Models

Famous Router IPs

Famous Router Companies

Bookmark Our Site

Share