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D-Link DVX-1000 User Manual

Section ² - Configuration

•

Active Calls, Call Statistics, Alarms and Events:

All the active call details, call statistics, alarms and events are

deleted after factory reset.

•

System Time Configuration:

After factory reset, the time configuration mechanism will go back to “Manual” and the

default date and time set will be “January 1st 2005,10:10:35 “.(This is the time and date setting that the DVX originally

ships with).

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D-Link DVX-1000 User Manual

Section ² - Configuration

System Reboot

DVX-1000 can be rebooted from the web interface by clicking on the reboot link. It causes the system to restart. This

gives the admin the added advantage of being able to reboot the system from the web interface.

Firmware Information

The DVX Firmware version is visible whenever the home page of DVX-1000 is accessed. To view the detailed version

information for all the modules running in DVX, click on the link

more

next to the DVX firmware version display. This

opens up a new page with a detailed list of all the module versions.

Viewing Call Detail Records (CDR)

DVX – 1000 captures relevant call information into concise call detail records which can be viewed on the web interface.

The Call Detail Records for the call server can be viewed by accessing the link

System Monitor

>

CDR Details

from

the web interface.

Each CDR will contain the details of call legs corresponding to that call.

The Call Detail Records can be sorted by multiple methods. The sort can be based on the user extension, destination

number and start/end date. Call Direction and Call Type help to filter the information further. Call Direction can be All /

Incoming or Outgoing. Call Type can be Local (Loc) or External (Ext). The ‘ShowAll’ button helps to view all Call History

for this call server without applying any filter. Any record can be deleted by selecting the checkbox corresponding to

that entry and clicking the ‘Delete’ button.

Please note that only 50 CDRs will be stored at any given time in the call server database. Beyond this, CDRs will be

deleted based on age.

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D-Link DVX-1000 User Manual

Section ² - Configuration

All the deleted entries will be logged in to a backup file which can be downloaded whenever required. Downloading

can be done by accessing the link ‘Archive’ on the top-right of the CDR Details web page, selecting the required file

and providing the suitable path. The CDR Archives are sorted and named based on the Day. The CDR archive for a

particular day becomes available as soon as the number of CDRs is greater than 100 and it gets appended by the

non-active calls every time the CDRs exceed this limit. At the beginning of each day, CDR Archive Page will show only

last 31 CDR files. The downloaded file will have 6 columns named as

•

Type

- Type of call (values 1 – Local, 2 – External)

•

Calling Party

- Phone number of the caller

•

Other Party

- Phone number of the called party

•

Start Time

- Time at which the call started

•

End Time

- Time at which the call ended

•

Validity

- Validity for billing (0 – Invalid call, 1 – Valid Call)

The file will contain values in a tab separated format which is best viewed using an advanced editor such as Microsoft

word, Excel or OpenOffice writer.

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D-Link DVX-1000 User Manual

Section ² - Configuration

Viewing Alarms

DVX – 1000 generates information pertaining to failure conditions of each of it’s constituent modules. The alarms are

displayed on the web interface and can be accessed through the link

System Monitor

>

Alarms

. The alarms can be

downloaded as a text file by clicking on the link

Download

in this page.

Alarm ID

Alarm

Component

Comments

001

DHCP Configuration Failure

System

This alarm is Generated when the ‘IP Mode’ in

‘System Configuration’ page is ‘DHCP’ and the

system could not get an IP from DHCP server.

002

No Gateway Configured

System

This alarm is Generated when the ‘Configured

Gateway’ in ‘System Configuration’ page is

not in the same subnet as ‘IP Address’.

003

SMTPC failure

System

This alarm is generated when ever the SMTP Client

module fails to send a mail, due to various reasons.

004

Database Backup/

Restore Alarm

System

This alarm is generate when a Database

table is restored from the backup copy.

005

Not Used

006

Corrupted files restored

System

This alarm is generate when the internal backup/

restore mechanism restores some mandatory files.

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D-Link DVX-1000 User Manual

Section ² - Configuration

Configuration Backup and Restore

DVX-1000 provides a means to backup configuration to a host and upload a previously backed up configuration through

the web interface. This feature can be accessed by clicking on Backup/restore in the menu tree. Click on

Backup

and

the configuration backup file will be downloaded to your system. You can specify a file path in the text box provided and

click

Restore

to restore a previously downloaded configuration.

The following configuration information is stored in the backup file:

• System Configuration

• Call Server Configuration

• Auto Attendant Configuration

• User and Feature Configurations

• Gateway configuration

The following information is not backed up and cannot be restored:

• CDRs

• Alarms

• Registration information.

• Voicemail mail box information.

When the configuration is downloaded, all the configuration information needs to be applied back to the system.