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Page 31 / 44 Scroll up to view Page 26 - 30
31
Help Page
When you click on the Help tab, you will see the page shown below. This page
provides information for each of the settings in the Web-Based Administration
Utility. The Help page can also be accessed through the Help Button available
in the Settings and Options pages.
Web-Based Administration Utility
(Continued)
Page 32 / 44
32
Troubleshooting
You are Unable to Connect or Establish a Session with
the DPG-2000W
If you see the window below while trying to establish a session with
DPG-2000W
(s):
Verify the SSID of the wireless adapter matches the SSID of the
DPG-2000W displayed on the banner page on boot up.
Ensure the computer’s wireless network adapter is set for Infrastructure
mode.
If the DPG-2000W’s encryption settings were modified, verify that the
computer is using the same encryption settings.
Try disconnecting power to the unit and then reconnecting it.
Some DHCP-enabled wireless network adapters may take a while to
obtain a valid OS-assigned IP address. To verify whether a valid IP
address has been assigned:
In Windows 2000 and XP, go to Start > Programs > Accessories >
Command Prompt and at the command prompt type in
ipconfig
and
hit enter.
In Windows 98 and Me, go to Start > Run and type in
winipcfg
and
click ok.
Make sure the wireless network adapter connecting to the DPG-2000W
does not show an IP address of 0.0.0.0. If so, try releasing the IP address
and then renewing it. If the IP address remains 0.0.0.0, it may be
necessary to assign your wireless network adapter a static IP address.
Please check with your network administrator to assign the appropriate
wireless settings.
±
±
±
±
±
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33
Troubleshooting
(Continued)
With certain brands of 802.11g cards, it might take a bit longer to link
with the DPG-2000W than with other brands of wireless cards. The
reason for this is that the drivers and features set of each brand might
cause the link up time between the DPG-2000W and the computer to
take longer. Retry establishing a session with the DPG-2000W using
the PSM.
±
For more troubleshooting information, please refer to the Technical Manual on
the CD-ROM.
You Need to Assign a Static IP Address to Your Network
Adapter
Assigning a Static IP Address in
W
indows XP/2000
Note: Residential Gateways/Broadband Routers will automatically assign IP
Addresses to the computers on the network, using DHCP (Dynamic Host
Configuration Protocol) technology. If you are using a DHCP-capable
Gateway/Router you will not need to assign Static IP Addresses.
If you are not using a DHCP capable Gateway/Router, or you need to assign a
Static IP Address, please follow these instructions (similar screens will appear
in Windows 98SE/Me):
±
±
Go to
Start
.
Click on
Control
Panel
.
Page 34 / 44
34
±
Right-click on
Network
Connections
and select
Properties
.
±
±
Double-click on
Properties
.
Right-click on
Local Area
Connection
.
Troubleshooting
(Continued)
Page 35 / 44
35
Troubleshooting
(Continued)
Input your
IP Address
and subnet mask
. (The
IP Addresses on your
network must be within
the same range. For
example, if one computer
has an IP Address of
192.168.0.2, the other
computers should have IP
Addresses that are
sequential, like
192.168.0.3 and
192.168.0.4. The subnet
mask must be the same
for all the computers on
the network.)
Input your
DNS server
addresses
.
(Note:
If
you are entering a DNS
server, you must enter
the IP Address of the
Default Gateway.)
±
The DNS server information will be supplied
by your ISP (Internet Service Provider.)
±
±
±
±
Click on
Internet
Protocol (TCP/IP)
.
Click
Properties
.
Click
OK

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