D-Link DPG-2000W Router Manual PDF (Setup & Configuration Guide)

Page 31 / 44 Scroll up to view Page 26 - 30

31

Help Page

When you click on the Help tab, you will see the page shown below. This page

provides information for each of the settings in the Web-Based Administration

Utility. The Help page can also be accessed through the Help Button available

in the Settings and Options pages.

Web-Based Administration Utility

(Continued)

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32

Troubleshooting

You are Unable to Connect or Establish a Session with

the DPG-2000W

If you see the window below while trying to establish a session with

DPG-2000W

(s):

Verify the SSID of the wireless adapter matches the SSID of the

DPG-2000W displayed on the banner page on boot up.

Ensure the computer’s wireless network adapter is set for Infrastructure

mode.

If the DPG-2000W’s encryption settings were modified, verify that the

computer is using the same encryption settings.

Try disconnecting power to the unit and then reconnecting it.

Some DHCP-enabled wireless network adapters may take a while to

obtain a valid OS-assigned IP address. To verify whether a valid IP

address has been assigned:

In Windows 2000 and XP, go to Start > Programs > Accessories >

Command Prompt and at the command prompt type in

ipconfig

and

hit enter.

In Windows 98 and Me, go to Start > Run and type in

winipcfg

and

click ok.

Make sure the wireless network adapter connecting to the DPG-2000W

does not show an IP address of 0.0.0.0. If so, try releasing the IP address

and then renewing it. If the IP address remains 0.0.0.0, it may be

necessary to assign your wireless network adapter a static IP address.

Please check with your network administrator to assign the appropriate

wireless settings.

±

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33

Troubleshooting

(Continued)

With certain brands of 802.11g cards, it might take a bit longer to link

with the DPG-2000W than with other brands of wireless cards. The

reason for this is that the drivers and features set of each brand might

cause the link up time between the DPG-2000W and the computer to

take longer. Retry establishing a session with the DPG-2000W using

the PSM.

±

For more troubleshooting information, please refer to the Technical Manual on

the CD-ROM.

You Need to Assign a Static IP Address to Your Network

Adapter

Assigning a Static IP Address in

W

indows XP/2000

Note: Residential Gateways/Broadband Routers will automatically assign IP

Addresses to the computers on the network, using DHCP (Dynamic Host

Configuration Protocol) technology. If you are using a DHCP-capable

Gateway/Router you will not need to assign Static IP Addresses.

If you are not using a DHCP capable Gateway/Router, or you need to assign a

Static IP Address, please follow these instructions (similar screens will appear

in Windows 98SE/Me):

±

Go to

Start

.

Click on

Control

Panel

.

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34

±

Right-click on

Network

Connections

and select

Properties

.

±

Double-click on

Properties

.

Right-click on

Local Area

Connection

.

Troubleshooting

(Continued)

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35

Troubleshooting

(Continued)

Input your

IP Address

and subnet mask

. (The

IP Addresses on your

network must be within

the same range. For

example, if one computer

has an IP Address of

192.168.0.2, the other

computers should have IP

Addresses that are

sequential, like

192.168.0.3 and

192.168.0.4. The subnet

mask must be the same

for all the computers on

the network.)

Input your

DNS server

addresses

.

(Note:

If

you are entering a DNS

server, you must enter

the IP Address of the

Default Gateway.)

±

The DNS server information will be supplied

by your ISP (Internet Service Provider.)

±

Click on

Internet

Protocol (TCP/IP)

.

Click

Properties

.

Click

OK

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