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User Guide
Security
•
Does NetGenie protect my network from viruses and other malicious software?
OR
•
I want to protect my network from viruses. What should I do?
NetGenie appliances are shipped with in-built Anti -Virus and Intrusion Prevention capabilities.
1.
Log in to NetGenie with administrator credentials.
2. Go to
Security
→
Anti-Virus
and
Security
→
Intrusion Prevention
to check the
status of anti-virus and IPS services.
These services are enabled by default but you can disable (not recommended) them.
.
Screen- Enable Anti-Virus Protection
Screen- Enable Intrusion Prevention
•
What is the frequency of malware signature updates? Can I customize it?
NetGenie malware signature database automatically updates every 6 hours. However, you can
change the mode of signature update and its frequency from
System
→
Signature Updates
page.
Screen- Signature Updates
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User Guide
•
Can I manually update malware signature database?
Yes, you can manually update NetGenie malware signature database if you do not want to wait 6
hours to get the updated signatures.
1.
Log in to NetGenie with administrator credentials.
2. Go to
System
→
Signature Updates
.
3. Click
Update
to manually update signature database.
Screen- Manual Signature Update
•
How can I upgrade my NetGenie appliance with malware signature updates if I am not
connected to Internet?
NetGenie provides the option to manually upload malware signatures. You can download them
from
download.netgenie.net
when you have Internet connectivity and store them in your machine
for later use. Whenever you want to manually upload signature files,
1.
Log in to NetGenie with administrator credentials.
2. Go to
System
→
Signature Updates
.
3.
Under Manually Upload Signature section, browse signature files from the machine, which
you want to upload.
4. Click
Apply
.
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User Guide
Screen- Upload Signature File
Upgrade, Back-up, Restore
•
How can I check availability of upgrade(s) available for my NetGenie appliance?
Visit one of the following websites to get the information regarding signatures and firmware
upgrades available for your NetGenie appliance.
•
•
•
Can I apply downloaded firmware upgrade(s) to my NetGenie appliance?
Yes, you can take the back-up of your current NetGenie configuration so that it can be restored at
a later stage.
1.
Log in to NetGenie with administrator credentials.
2. Go to
System
→
Firmware Upgrade
.
3.
Browse the firmware file stored in your machine.
Upload Firmware
4.
Select ‘Retain Current Configuration’ option if you want to retain all configuration changes
made by you in various modules of NetGenie or else click ‘Reset Configuration’.
5. Click
Apply
.
•
Can I save my current NetGenie configuration for future use i.e. in case of system crash or
change in settings?
Yes, you can take the back-up of your current NetGenie configuration and restore it at a later
stage.
1.
Log in to NetGenie with administrator credentials.
2. Go to
System
→
Config Manager
.
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User Guide
3. Click
Export
to download the current configuration of NetGenie appliance.
Screen- Configuration Back-up
Screen- Save Configuration Back-up
Note:
The back-up file will be a TGZ file
.
•
My system is crashed but I do have configuration back-up I took a few days back. What
should I do to restore my NetGenie settings:
OR
•
How to restore configuration back-up in NetGenie appliance?
To restore NetGenie configuration,
1.
Log in to NetGenie with administrator credentials.
2. Go to
System
→
Config Manager
.
3.
Browse the back-up file stored in your machine.
4. Click
Upload
to restore back-up.
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User Guide
Screen- Restore Back-up
•
How can I restore Factory Default Configuration?
There are two ways to restore NetGenie’s Factory Default configuration:
Keep the reset key (given next to WPS switch of your appliance) pressed for 5 seconds.
OR
1.
Log in to NetGenie with administrator credentials.
2. Go to
System
→
Config Manager
.
3. Click
Restore
for Default Profile - Factory Default Configuration under Configuration Profile
Manager section.
Screen- Restore Factory Default Configuration
•
How many configuration snapshots can I store on NetGenie appliance?
You can create and store a maximum of 3 (three) configuration snapshots on NetGenie
appliance.
1.
Log in to NetGenie with administrator credentials.
2. Go to
System
→
Config Manager
.
3.
Specify name of the profile to be created under Configuration Profile Manager section.
4. Click
Create
to store configuration snapshot on NetGenie appliance.
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