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Cyberoam NetGenie Router Manual PDF (Setup & Configuration Guide)

Given below is full router user manual of Cyberoam NetGenie router model. You can also download this manual in PDF Format to read later on your computer.

Product user manuals come handy in case you want to know all functionalities of your device, troubleshooting, fist time configuration & setup and in many other situations.

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User Guide
Table of Contents
Preface
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5
Intended Audience
..........................................................................................................................
5
Guide Organization
.........................................................................................................................
5
Typographic Conventions
...............................................................................................................
6
Part 1: Deploy your NetGenie
..................................................................................
7
Introduction
.............................................................................................................
7
Know your NetGenie
......................................................................................................................
7
Defaults
..........................................................................................................................................
8
Surf using NetGenie
...............................................................................................
8
Getting your NetGenie Ready
........................................................................................................
8
Identify your Office Internet Setup
..................................................................................................
8
Access Internet
.............................................................................................................................
16
Part 2: Internet Controls
........................................................................................
17
Access NetGenie
..........................................................................................................................
17
Set System Time
..........................................................................................................................
18
Add User
.......................................................................................................................................
19
User Internet Access
....................................................................................................................
21
Part 3:
What can NetGenie do for you?
...............................................................
24
Registration
..................................................................................................................................
24
•
Why do I need to register my appliance and how do I do it?
..........................................
24
Internet Access
.............................................................................................................................
25
•
Is it mandatory to create a user in NetGenie in order to access Internet?
......................
25
•
How can I access and configure my NetGenie appliance?
.............................................
25
•
I want to apply different levels of Internet restrictions to different users as per their role
and requirement in my organization, how can I do so?
...........................................................
25
•
Will all of the organization employees receive authentication page every time they try to
access Internet through NetGenie?
.........................................................................................
26
•
Do I need to manually add each website, which I want to be allowed for my employees?
26
•
How can I customize Website category access for a specific user?
...............................
26
•
I want to allow my employees accessing game sites after office hours. What should I
do? 28
•
How can I apply time-based Internet access?
................................................................
28
•
I’m receiving “Blocked Website” message when I try to access www.google.com through
NetGenie. Is there any way one can allow access to the blocked website(s) from the
authentication page?
................................................................................................................
29
•
I want to know the categorization for a Website. Is there any way to know the same
using NetGenie?
......................................................................................................................
30
•
I want to allow only Yahoo Messenger to my employee ‘A’, that too in the evening
between 6 to 9. I also want to block any other chat messengers, what should I do?
..............
31
•
I am not able to access the Internet using my smartphone, why?
..................................
33
•
I want to allow or block some websites for all users; do I need to individually configure
this setting for each and every user?
.......................................................................................
34
•
Is there any way to allow/block websites globally?
.........................................................
34
•
Does NetGenie allow access to uncategorized websites?
.............................................
34
•
How can I block the websites, which are not categorized by NetGenie?
.......................
34
•
What if one of my employees forgets their password?
...................................................
35
•
I am a traveler and use USB modem to get Internet access; can NetGenie ensure me
safe Internet?
...........................................................................................................................
35
•
My ISP has given me an IP address, where do I need to specify the same in NetGenie?
35
Device Whitelisting
.......................................................................................................................
36
•
How do I make sure that every time I login using my laptop, I do not have to see the
authentication page?
................................................................................................................
36
•
I do not want to authenticate every time I try to access the Internet using NetGenie.
What should I do?
....................................................................................................................
36
Page 3 / 65
User Guide
System
..........................................................................................................................................
37
•
How do I change my NetGenie administrator password?
...............................................
37
•
How can I view system and security status of my NetGenie Appliance?
........................
37
Networking
....................................................................................................................................
38
•
How many computers or devices can be connected wirelessly to NetGenie at the same
time?
.........................................................................................................................................
38
•
Internet access through my NetGenie appliance has stopped. What should I do?
........
38
•
How do I know that my NetGenie is having Internet connection?
...................................
38
•
How can I verify that my NetGenie appliance is Wi-Fi enabled?
....................................
38
•
How can I wirelessly connect my laptop to NetGenie?
...................................................
39
•
Can I insert my telephone cable directly to my NetGenie appliance to access Internet?39
•
I do not want others to see my network due to security reasons. Is there any way to hide
visibility of my network to wireless users?
...............................................................................
39
•
Can I change the name of my Network?
.........................................................................
40
Security
.........................................................................................................................................
41
•
Does NetGenie protect my network from viruses and other malicious software?
..........
41
•
I want to protect my network from viruses. What should I do?
.......................................
41
•
What is the frequency of malware signature updates? Can I customize it?
...................
41
•
Can I manually update malware signature database?
....................................................
42
•
How can I upgrade my NetGenie appliance with malware signature updates if I am not
connected to Internet?
.............................................................................................................
42
Upgrade, Back-up, Restore
..........................................................................................................
43
•
How can I check availability of upgrade(s) available for my NetGenie appliance?
.........
43
•
Can I apply downloaded firmware upgrade(s) to my NetGenie appliance?
....................
43
•
Can I save my current NetGenie configuration for future use i.e. in case of system crash
or change in settings?
..............................................................................................................
43
•
My system is crashed but I do have configuration back-up I took a few days back. What
should I do to restore my NetGenie settings:
...........................................................................
44
•
How to restore configuration back-up in NetGenie appliance?
.......................................
44
•
How can I restore Factory Default Configuration?
..........................................................
45
•
How many configuration snapshots can I store on NetGenie appliance?
......................
45
Logs and Reports
.........................................................................................................................
46
•
I want to find out which websites are being accessed by my employees in my absence.
How can I check it?
..................................................................................................................
46
•
From where can I see overall Internet traffic passing through my NetGenie appliance? 47
•
I want to find out which applications are being accessed by my employees in my
absence. How can I do so?
......................................................................................................
47
•
From where can I view details of viruses detected by NetGenie?
..................................
48
•
Can I have visibility of users who are accessing Internet through NetGenie?
................
48
•
How can I view details of Intrusion attempts detected by NetGenie?
.............................
49
•
I have set time as per my local time zone but why is NetGenie still not showing it?
......
51
•
Can I send NetGenie logs to third party server?
.............................................................
51
•
Is there any way to turn off NetGenie’s logging feature?
................................................
52
Some Advanced Configuration
.....................................................................................................
52
•
Does NetGenie prevent my network from Web as well email-based viruses? What
happens when NetGenie encounters any Virus?
....................................................................
52
•
I do not want NetGenie to scan MS-Word documents for viruses, is it possible?
..........
53
•
What does NetGenie offer under Intrusion Prevention System?
....................................
54
•
Can I customize NetGenie’s intrusion prevention signatures?
.......................................
55
•
What is Port Forwarding? How can I configure port forwarding in NetGenie?
...............
56
•
Can I access NetGenie over Internet?
............................................................................
57
•
Is there any single page from where I can get the complete network overview?
...........
58
•
I want to change the default IP address of my NetGenie appliance, can I do it?
...........
59
•
Why do I need to clone the MAC address of my router?
................................................
59
•
I want to allow all TCP traffic passing through port 80, can I do so?
..............................
60
3
Page 4 / 65
User Guide
•
I have set up a small network at office. I use NetGenie to surf the Internet using my
laptop while I am keeping one game server behind a router, which is connected, to NetGenie.
Now if I want to access the game server using my laptop, how can it be done?
....................
61
•
I wish to configure VPN in NetGenie, how can I do that?
...............................................
63
Menu Structure
.....................................................................................................
65
4
Page 5 / 65
User Guide
Preface
Welcome to Cyberoam NetGenie SOHO User Guide.
Intended Audience
This guide is intended for small and home office users with basic Internet knowledge.
Guide Organization
This guide gives you information about the administration of Cyberoam NetGenie Secure Internet
appliance while helping you manage and customize NetGenie to meet your personalized Internet
safety requirements.
This guide is organized in three parts:
Part 1 – Deploy your NetGenie
Part 2 – Protect your Organization
Part 3 – What can NetGenie do for you
5

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