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Introduction

This chapter describes how to properly install the residential gateway

and connect the residential gateway to a computer and other devices.

2

Chapter 2

Installing the DOCSIS Wireless

Residential Voice Gateway

In This Chapter



Installation Preparations

....................................................................

10



Install the Wireless Residential Voice Gateway

...............................

18

Chapter 2

Installing the DOCSIS Wireless Residential Voice Gateway

10

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Installation Preparations

Before installing the residential gateway, make sure that your system meets or

exceeds the requirements listed in this section. Also, make sure that you have

prepared your home and home devices as described in this section.

What Are the System Requirements for Internet Service?

To ensure that your residential gateway operates efficiently for high-speed Internet

service, you must have an Internet-capable PC, Mac, or Internet appliance equipped

with an Ethernet port or Wi-Fi capability.

Note:

You will also need an active cable input line and an Internet connection.

What Are the Requirements for Telephone Service?

If you intend to use the residential gateway for digital telephone service, verify that

your home meets or exceeds all of the following requirements.

Maximum Number of Telephones

The RJ-11 telephone-style connectors on the residential gateway can each provide

telephone service to multiple telephones, fax machines, and analog modems.

The maximum number of telephone devices connected to each RJ-11 port is limited

by the total Ringing Load of the telephone devices that are connected. Many

telephone devices are marked with a Ringer Equivalent Number (REN). Each

telephone port on the residential gateway can support up to a 5 REN load.

The sum of the REN load on all of the telephone devices attached to each port must

not exceed 5 REN.

Telephone Device Types

You can use telephone devices that are not labeled with a REN number, but the

maximum number of attached telephone devices cannot be accurately calculated.

With telephone devices that are not labeled, each device should be connected and

the ring signal should be tested before adding more devices. If too many telephone

devices are attached and the ring signal can no longer be heard, telephone devices

should be removed until the ring signal works properly.

Telephones, fax machines, and other telephone devices use the center 2 pins of the

RJ-11 connectors to connect to your primary service. The outer 2 pins of the

connector may be provisioned to provide a second telephone line. Contact your

service provider for more information.

Installation Preparations

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Dialing Requirements

All of your telephones should be set to use Dual-Tone Multi-Frequency (DTMF)

dialing. Pulse dialing may not be supported by your local service provider.

Telephone Wiring Requirements

The residential gateway supports connecting to the interior telephone wiring as well

as connecting directly to a telephone or fax machine. The maximum distance from

the unit to the most distant telephone device must not exceed 1000 feet (300 meters).

Use 26-gauge twisted-pair, or larger, telephone wiring.

Important:

Connection to an existing or a new permanently installed home

telephone wiring network should be completed by a qualified installer or at the

direction of your telephone service provider.

What Types of Service Accounts Do I Need?

Depending upon the features that your service provider offers, you may need to

establish one or both of the following accounts:



A high-speed Internet access account, if your residential gateway supports an

Internet connection



An account for telephone service, if your residential gateway supports digital

telephone service

Refer to one of the following topics to learn more about the types of service accounts

that you may need to establish.

High-Speed Internet Access Account

If you do

not

have a high-speed Internet access account, your service provider will

set up your account and become your Internet service provider (ISP). Internet access

enables you to send and receive email, access the World Wide Web, and receive

other Internet services.

You will need to give your service provider information about the residential

gateway to use the high-speed Internet feature that this product offers. See

Information Your Service Provider Needs

(on page 12) to learn how to locate the

information your service provider needs to establish a high-speed Internet access

account for the residential gateway

If you have an existing high-speed Internet access account, you will need to give

your service provider the serial number and MAC address of the residential gateway

to use the high-speed Internet feature that this product offers. See

Information Your

Service Provider Needs

(on page 12) to learn how to locate this information.

Chapter 2

Installing the DOCSIS Wireless Residential Voice Gateway

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Information Your Service Provider Needs

You will need to give your service provider the following information, which is

printed on the bar code label attached to the device:



The Serial Number (S/N) of the residential gateway.

The serial number consists

of a series of nine digits.



The Media Access Control (CM MAC) address of the residential gateway. The

CM MAC address consists of a series of 12 alphanumeric characters.



The Media Access Control (MAC) address of the residential gateway media

terminal adapter (MTA MAC). The MTA MAC address consists of a series of 12

alphanumeric characters.

The following illustration shows a typical bar coded label; the image may vary from

the label on the actual product.

Write down these numbers in the spaces provided:

Serial Number

_______________________

CM MAC Address

________________________

MTA MAC Address

________________________

I Already Have a High-Speed Internet Access Account

Telephone Service

You will need to establish a telephone account with your local service provider to

use your residential gateway for telephone service.

When you contact your service provider, you may be able to transfer your existing

telephone numbers. If not, then your cable telephony service provider will assign a

new telephone number to enable your voice service(s). Discuss these options with

your telephony service provider.

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Where Is the Best Location for My Wireless Residential Voice Gateway?

The ideal location for your residential gateway is where it has access to outlets and

other devices. Think about the layout of your home or office, and consult with your

service provider to select the best location for your residential gateway. Read this

user guide thoroughly before you decide where to place your residential gateway.

Consider these recommendations:



Choose a location close to your computer if you will also use the residential

gateway for high-speed Internet service.



Choose a location that is near an existing RF coaxial connection to eliminate the

need for an additional RF coaxial outlet.



Choose a location that is relatively protected from accidental disturbance or

harm, such as a closet, basement, or other protected area.



Choose a location so that there is plenty of room to guide the cables away from

the residential gateway without straining or crimping them.



Choose a location that allows adequate ventilation around the residential

gateway.



Choose a location for the residential gateway that is adjacent to your telephone

equipment if you plan on connecting your phone directly to the residential

gateway.

Note:

If you are using the residential gateway to provide service to several

telephones, a professional installer can connect the residential gateway to your

existing home telephone wiring.

Install the Battery

Your residential gateway may include one rechargeable Lithium-Ion battery to

provide stand-by operation in the event of an AC power failure. We recommend that

you install the battery before mounting the residential gateway to a wall (if you

decide to do so) and before installing the residential gateway in your home.

It is possible to use the residential gateway without the battery. However, if you

choose to operate the residential gateway without a battery, you will not have

telephone service during a power outage.

For information on battery maintenance, see

Maintaining the Battery

(on page 27).

Installing the Battery

Installing the battery requires no tools. Follow these instructions to install the

battery.