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Chapter 1
Introducing the DOCSIS Wireless Residential Voice Gateway
4
OL-29161-01
Front Panel Description
The front panel of your residential gateway provides LED status indicators that
indicate how well and at what state your residential gateway is operating. See
Operation of Front Panel Indicators
(on page 21), for more information on front
panel LED status indicator functions.
EPC3928 (model shown without battery backup capability)
DPC3928 (model shown with battery backup capability)
1
POWER
—ON, power is applied to the residential gateway
2
DS
—ON, the residential gateway is receiving data from the cable network
3
US
—ON, the residential gateway is sending data to the cable network
4
ONLINE
—ON, the residential gateway is registered on the network and fully
operational
5
ETHERNET 1 - 4
—ON, a device is connected to one of the Ethernet ports.
BLINKING indicates that data is being transferred over the Ethernet connection
6
USB
—ON, a device is connected to the USB port. BLINKING indicates that data
is being transferred over the USB connection
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Front Panel Description
OL-29161-01
5
7
WIRELESS ON/OFF
(Optional)—Press this button to activate and turn on the
Wireless feature. This feature allows users to transfer data over the wireless
connection. When the WIRELESS indicator is ON, it indicates that the Wireless
Access Point is operational. BLINKING indicates that data is being transferred
over the wireless connection. OFF indicates that the Wireless feature has been
disabled.
8
WIRELESS SETUP
—Press this button to activate the Wireless Setup feature.
This feature allows users to add new Wireless Protected Setup (WPS) compliant
wireless clients to the home network. When the SETUP indicator is OFF (normal
condition), it indicates that the wireless setup is not active. BLINKING indicates
the user has activated wireless setup to add new wireless clients on the wireless
network.
9
TEL1
—ON indicates telephony service is enabled. Blinks when line 1 is in use.
OFF indicates that phone service for TEL 1 is not enabled
10
TEL2
—ON indicates telephony service is enabled. Blinks when line 2 is in use.
OFF indicates that phone service for TEL 2 is not enabled
11
BATTERY (optional model only)
—ON indicates the battery is charged. Blinking
indicates the battery charge is low. OFF indicates the unit is operating from
battery power, the battery charge is depleted, or the battery is defective or
missing
Notes:
After the residential gateway is successfully registered on the network, the
POWER, DS, US, and ONLINE LEDs illuminate continuously to indicate that the
residential gateway is active and fully operational.
The high-speed data operation is disabled when operating on battery power;
only the telephone service (if available on this model) is active when operating
on battery power.
LEDs may behave differently when the residential gateway is running on battery
power (without AC power). Most LEDs are disabled if the unit is operating on
battery power. In this mode, the POWER LED blinks to indicate that the unit is
operating under battery power.
The residential gateway should only run on battery power when AC power has
failed. If the POWER LED indicates that the unit is running on battery power,
but the AC power has not failed, verify that the power cord is plugged into a
working AC outlet.
Page 28 / 64
Chapter 1
Introducing the DOCSIS Wireless Residential Voice Gateway
6
OL-29161-01
Back Panel Description
The following illustration identifies the back panel components on the DPC3928 and
EPC3928 residential gateways. Descriptions for each component follow the
illustration.
The following illustration shows the back panel of the DPC3928 with battery backup
capability.
Important:
Do not connect your PC to both the Ethernet and USB ports at the same
time. Your residential gateway will not function properly if both the Ethernet and
USB ports are connected to your PC at the same time.
1
ON/OFF SWITCH (Provided only on products that carry the CE mark)
Allows you to turn off of the residential gateway without removing the power
cord. Turning the residential gateway off using this switch ensures that the unit
is consuming no energy.
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Back Panel Description
OL-29161-01
7
2
POWER
—Connects the residential gateway to the AC power adapter that is
provided with your residential gateway
Important:
Use only the power supply provided with your residential gateway.
3
TELEPHONE 1 and 2
—RJ-11 telephone ports connect to home telephone wiring
to conventional telephones or fax machines. (Products shipping in North
America support lines 1 and 2 on port 1 when used with a two-line phone.)
4
USB (Optional for some models)
—Connects to selected devices. For models that
support USB, the default is one USB port.
5
ETHERNET
—Four RJ-45 Ethernet ports connect to the Ethernet port on your PC
or your home network
6
RESET
—A momentary pressing (1-2 seconds) of this button performs a software
reset the device. Pressing and holding the button for more than ten seconds first
causes a reset-to-factory-default of all settings and then performs a software reset
of the device
CAUTION:
The RESET button is for maintenance purposes only. Do not use unless
instructed to do so by your service provider. Doing so may cause you to lose
any settings you have selected.
7
MAC ADDRESS LABEL—Displays the CM, EMTA, and WAN MAC addresses
for the residential gateway
8
CABLE
—F-connector connects to an active cable signal from your service
provider
Page 30 / 64

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