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Page 136 / 139 Scroll up to view Page 131 - 135
133
5.6 Logout
To exit the router’s web interface, choose
Logout
. Please ensure that you have saved the
configuration settings before you logout.
Be aware that the router is restricted to only one PC accessing the configuration web pages
at a time. Once a PC has logged into the web interface, other PCs cannot get access until
the current PC has logged out of the web interface. If the previous PC forgets to logout, the
second PC can access the page after a user-defined period, by default 3 minutes. You can
modify this value using the
Advanced – Device Management
section of the web interface.
Please see the
Advanced
section of this manual for more information.
Page 137 / 139
134
Chapter 6
Troubleshooting
If your ADSL Router is not functioning properly, you can refer first to this chapter for simple
troubleshooting before contacting your service provider support. This can save you time and
effort but if symptoms persist, consult your service provider.
Problems starting up the router
Problem
Corrective Action
None of the LEDs
are on when you
turn on the router.
Check the connection between the adapter and the router. If the
error persists, you may have a hardware problem. In this case
you should contact technical support.
Problems with the WAN Interface
Problem
Corrective Action
Initialization of the
PVC connection
(“linesync”) failed.
Ensure that the telephone cable is connected properly from the
ADSL port to the wall jack. The ADSL LED on the front panel of
the router should be on. Check that your VPI, VCI, encapsulation
type and type of multiplexing settings are the same as those
provided by your ISP. Reboot the router. If you still have
problems, you may need to verify these settings with your ISP.
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135
Frequent
loss
of
ADSL
linesync
(disconnections).
Ensure that all other devices connected to the same telephone
line as your router (e.g. telephones, fax machines, analogue
modems) have a line filter connected between them and the wall
socket (unless you are using a Central Splitter or Central Filter
installed by a qualified and licensed electrician), and ensure that
all line filters are correctly installed and the right way around.
Missing line filters or line filters installed the wrong way around
can cause problems with your ADSL connection, including
causing frequent disconnections. If you have a back-to-base
alarm system you should contact your security provider for a
technician to make any necessary changes.
Problems with the LAN Interface
Problem
Corrective Action
Can’t ping any PCs
on the LAN.
Check the Ethernet LEDs on the front panel. The LED should be
on for a port that has a PC connected. If it is off, check the cables
between your router and the PC. Make sure you have uninstalled
any software firewall for troubleshooting.
Verify that the IP address and the subnet mask are consistent
between the router and the workstations.
Page 139 / 139
136
APPENDIX
Product Support and Contact Information
Most problems can be solved by referring to the
Troubleshooting
section in the User’s
Manual
.
If you cannot resolve the problem with the
Troubleshooting
chapter, please
contact the dealer where you purchased this product.
Contact Billion
WORLDWIDE
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Windows 7/98, Windows NT, Windows 2000, Windows Me, Windows XP and Windows Vista
are registered Trademarks of Microsoft Corporation.

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