1. Home
    2. /
  2. Manuals
    3. /
  3. Arris
    4. /
  4. WTM552G
    5. /
  5. 5
Page 21 / 79 Scroll up to view Page 16 - 20
Touchstone® WTM552 Telephony Modem User’s Guide
21
Getting
Battery
Wireless
Ethernet
Safety
Started
Installation
Installation
Configuration
Configuration
Usage
Troubleshooting
Glossary
Selecting an Installation Location
There are a number of factors to consider when choosing a location to install your
Telephony Modem:
•
Is an AC outlet available nearby? For best results, the outlet should not be
switched and should be close enough to the Telephony Modem that exten-
sion cords are not required.
•
Is a cable jack available? For best performance, keep the number of splitters
between the jack and cable drop to a minimum. Each splitter attenuates (re-
duces) the signal available to the Telephony Modem. A large number of split-
ters can slow down the Internet connection and even affect your telephone
service.
•
Can you easily run cables between the Telephony Modem’s location and the
phones?
•
If you are connecting devices to the Ethernet ports, can you easily run ca-
bles between the Telephony Modem’s location and those devices?
•
If you want to mount the Telephony Modem on a wall, does the location pro-
vide a solid surface for secure attachment? For best results when mounting
the Telephony Modem on drywall, position the Telephony Modem so at least
one of the screws are fastened to a stud. This may prevent the Telephony
Modem from pulling out of the wall in the future.
•
If you want to install the Telephony Modem on a desktop, is there enough
space on either side to keep the vents clear? Blocking the vents may cause
overheating.
•
How close are your wireless devices? The Telephony Modem wireless con-
nection range is typically 100–200 feet (30m–65m). A number of factors
can affect connection range, as described below.
Page 22 / 79
Touchstone® WTM552 Telephony Modem User’s Guide
22
Getting
Battery
Wireless
Ethernet
Safety
Started
Installation
Installation
Configuration
Configuration
Usage
Troubleshooting
Glossary
Factors Affecting Wireless Range
A number of factors can affect the usable range for wireless connections.
Note that decreasing the range of your wireless network may be beneficial, as long
as the decreased range is sufficient for your needs. By limiting your network’s
range, you reduce interference with other networks and make it harder for unwant-
ed users to find and connect to your network.
Increases range:
•
Raising the antenna above the devices (for example, in-
stalling the Telephony Modem in the upper floor of a
multi-story dwelling or using an aftermarket omnidirec-
tional antenna)
•
Using an aftermarket directional antenna (increases
range in one direction while decreasing range in other
directions)
•
Adding wireless hubs in a bridge (WDS) network
Decreases range:
•
Lowering the antenna below the devices (for example,
installing the Telephony Modem in a basement)
•
Removing the antenna
•
Metal or concrete walls between the Telephony Modem
and other devices
•
Large metal appliances, aquariums, or metal cabinets
between the Telephony Modem and other devices
•
Interference and RF noise (2.4 GHz wireless phones,
microwave ovens, or other wireless networks)
Page 23 / 79
Touchstone® WTM552 Telephony Modem User’s Guide
23
Getting
Battery
Wireless
Ethernet
Safety
Started
Installation
Installation
Configuration
Configuration
Usage
Troubleshooting
Glossary
Mounting the Telephony Modem
You can either mount the Telephony Modem on a wall or place it on a desktop. For
wall-mount applications, you can mount the Telephony Modem with the indicators
facing upward (vertical) or to the side (horizontal).
Tools and Materials
For wall-mounted installations, make sure you have the following tools and mate-
rials before proceeding:
•
for mounting on drywall: Two 1/4” (6mm) drywall anchors and a drill with
1/4” (6mm) bit (not included)
•
for mounting on plywood or studs: two #6 x 1.5” (38.1 mm) self
tapping
screws (included)
•
screwdriver (flat-blade or Phillips, depending on what kind of screws you
use)
•
wall-mount template (included with the Telephony Modem Quick Installation
Guide)
•
transparent tape (for temporarily securing the mounting template to the
wall)
Page 24 / 79
Touchstone® WTM552 Telephony Modem User’s Guide
24
Getting
Battery
Wireless
Ethernet
Safety
Started
Installation
Installation
Configuration
Configuration
Usage
Troubleshooting
Glossary
Instructions
Wall-mounting instructions
1
Position the mounting template on the surface where you intend to mount
the Telephony Modem and secure in place with transparent tape.
2
Drill holes through the template in the specified locations for the mounting
screws. After drilling holes, remove the template from the surface.
3
If using drywall anchors, set them into the wall. Then, drive the screws into
the wall leaving a gap of about 1/8” (3 mm) between the screw head and
the wall. If not using anchors, just drive the screws.
4
Orient the Telephony Modem with the indicator lights facing up or right, as
desired. Slip both mounting slots (in the back of the Telephony Modem) over
the screws, then slide the case down until the narrow end of the keyhole slot
contacts the screw shaft.
5
Proceed to
Connecting the Telephony Modem
.
Desktop mounting instructions
1
Position the Telephony Modem so that:
•
air flows freely around it
•
the back faces the nearest wall
•
it will not fall to the floor if bumped or moved
2
Proceed to
Connecting the Telephony Modem
.
Step 1
Step 2
Step 3
Step 4
Page 25 / 79
Touchstone® WTM552 Telephony Modem User’s Guide
25
Getting
Battery
Wireless
Ethernet
Safety
Started
Installation
Installation
Configuration
Configuration
Usage
Troubleshooting
Glossary
Connecting the Telephony Modem
WARNING: Connecting the Telephony Modem to the home's existing
telephone wiring should only be performed by a professional install-
er. Physical connections to the previous telephone provider must be
removed and the wiring must be checked; there must not be any
voltages. Cancellation of telephone service is not adequate. Failure
to do so may result in loss of service and/or permanent damage to
the Telephony Modem.
1
Thread the antenna onto the Antenna connector on the back of the Telepho-
ny Modem (
C
). Tighten only by hand. Turn the antenna so that it points
straight up, if possible.
2
Connect one end of the coax cable to the cable outlet or splitter, and the
other end to the Telephony Modem’s Cable connector (
G
). Tighten the con-
nections by hand, then tighten an additional 1/8 turn with a wrench.
Note:
For best performance, use high-quality coax cable and minimize or
eliminate splitters between the cable jack and the Telephony Modem.
3
Insert the plug from the power cord into the Power connector on the back
of the Telephony Modem (
H
) and insert the power cord into a convenient AC
outlet.
The Power light on the front of the Telephony Modem lights up, then flashes
once (refer to the LED table on page 44). See
Troubleshooting
if the Power
light does not turn on.
4
Connect one end of the Ethernet cable to any Ethernet port on the back of
the Telephony Modem, (
D
) and the other end to the Ethernet port on a com-
puter, hub, or broadband router.
Note:
If you are connecting to a computer, use the Ethernet cable included
in the Telephony Modem package.
5
Connect one end of the telephone cable to the telephone port on the back
of the Telephony Modem (
A
or
B
). Connect the other end to the telephone.
WTM552
A/B/C
WTM552
G/H
D
E
A
B
G
H
C
F
4,3,2,1
D
E
A
B
G
H
C
F

Rate

4.5 / 5 based on 2 votes.

Popular Arris Models

Famous Router IPs
Famous Router Companies
Bookmark Our Site

Press Ctrl + D to add this site to your favorites!

Share
Top