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Page 16 / 54 Scroll up to view Page 11 - 15
Power
US/DS
Online
WiFi
Tel
Tel
Battery
1
2
TG862
ARRIS
B
E
C
A
D
F
H
G
16
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Touchstone
TG862 Telephony Gateway User’s Guide
Front Panel
The front of the Telephony Gateway has the following indicators:
A
WPS
button with indicator light: indicates Wireless Protected Setup (WPS)
is active. (Button with light ring is located on top of unit.)
B
Power
: indicates whether AC power is available to the unit.
C
US/DS
: indicates upstream and downstream connectivity.
D
Online
: indicates internet data transmission status.
E
WiFi
: indicates the status of the wireless LAN.
F
Tel 1:
indicates the status of telephone line 1.
G
Tel 2
: indicates the status of telephone line 2.
H
Battery
: indicates the battery status.
Page 17 / 54
Rear Panel
The rear of the Telephony Gateway has the following connectors and controls:
A
Reset
button: resets the Telephony Gateway as if you power cycled the unit.
Use a pointed non-metallic object to press this button.
B
USB:
USB host connector - future support for external USB devices
C
Tel 1
: connector for the first phone line.
D
Tel 2
: connector for the second phone line.
E
Ethernet (1 - 4)
: connectors for use with a computer LAN port.
F
Cable
: connector for the coaxial cable.
G
Power
: connector for the power cord.
Touchstone
TG862 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
17
Reset
USB
Tel
1
2
1
2
3
4
Ethernet
Cable
Power
B
E
C
A
D
F
G
Page 18 / 54
Selecting an Installation Location
There are a number of factors to consider when choosing a location to install your
Telephony Gateway:
•
Is an AC outlet available nearby? For best results, the outlet should not be
switched and should be close enough to the Telephony Gateway that exten-
sion cords are not required.
•
Is a cable jack available? For best performance, keep the number of split-
ters between the jack and cable drop to a minimum. Each splitter attenuates
(reduces) the signal available to the Telephony Gateway. A large number of
splitters can slow down the Internet connection and even affect your tele-
phone service.
•
Can you easily run cables between the Telephony Gateway’s location and
the phones?
•
If you are connecting devices to the Ethernet ports, can you easily run ca-
bles between the Telephony Gateway’s location and those devices?
•
If you want to install the Telephony Gateway on a desktop, is there enough
space on either side to keep the vents clear? Blocking the vents may cause
overheating.
•
How close are your wireless devices? The Telephony Gateway wireless con-
nection range is typically 100–200 feet (30m–65m). A number of factors
can affect connection range, as described below.
Desktop mounting instructions
Position the Telephony Gateway so that:
•
air flows freely around it
•
the back faces the nearest wall
•
it will not fall to the floor if bumped or moved
•
the ventilation holes on the side of the unit are not blocked.
Cleaning Instructions
Clean the Telephony Gateway using only a clean, slightly moistened, cloth. Do not
use aerosols in the vicinity of the Telephony Gateway.
Touchstone
TG862 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
18
Page 19 / 54
Factors Affecting Wireless Range
A number of factors can affect the usable range for wireless connections.
Note:
Decreasing the range of your wireless network may be beneficial, as long
as the decreased range is sufficient for your needs. By limiting your net-
work’s range, you reduce interference with other networks and make it
harder for unwanted users to find and connect to your network.
Note:
Setting the trasmit power level to High increases the range.
Setting it
to Medium or Low decreases the range proportionately.
Increases range:
•
Raising the unit above the devices (for example, in-
stalling the Telephony Gateway in the upper floor of a
multi-story dwelling)
•
Adding wireless hubs in a bridge (WDS) network
Decreases range:
•
Lowering the unit below the devices (for example, in-
stalling the Telephony Gateway in a basement)
•
Metal or concrete walls between the Telephony Gate-
way and other devices
•
Large metal appliances, aquariums, or metal cabinets
between the Telephony Gateway and other devices
•
Interference and RF noise (2.4 GHz wireless phones,
microwave ovens, or other wireless networks)
Touchstone
TG862 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
19
Page 20 / 54
Connecting the Telephony Gateway
WARNING
Risk of injury or equipment damage
Connecting the Telephony Gateway to the home’s existing telephone
wiring should only be performed by a professional installer. Physical con-
nections to the previous telephone provider must be removed and the
wiring must be checked; there must not be any voltage. Cancellation of
telephone service is not adequate. Failure to do so may result in loss of
service and/or permanent damage to the Telephony Gateway.
1
Connect one end of the coax cable to the cable outlet or splitter, and the
other end to the Telephony Gateway’s Cable connector (
F
). Tighten the con-
nections by hand, then tighten an additional 1/8 turn with a wrench.
Note
: For best performance, use high-quality coax cable and minimize or
eliminate splitters between the cable jack and the Telephony Gateway.
2
Insert the plug from the power cord into the Power connector on the back
of the Telephony Gateway (
G
) and insert the power cord into a convenient
AC outlet.
The Power light on the front of the Telephony Gateway lights up, then flashes
once (refer to the LED tables shown in Using the Telephony Gateway). See
Troubleshooting
if the Power light does not turn on.
3
Connect one end of the Ethernet cable to any Ethernet port on the back of
the Telephony Gateway, (
E
) and the other end to the Ethernet port on a
computer, hub, or broadband router.
Note
: If you are connecting to a computer or an Ethernet hub with a cross-
over switch, use a straight-through cable.
4
Connect one end of the telephone cable to the telephone port on the back
of the Telephony Gateway (
C
or
D
). Connect the other end to the telephone.
Touchstone
TG862 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
20
Reset
USB
Tel
1
2
1
2
3
4
Ethernet
Cable
Power
B
E
C
A
D
F
G

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