Arris TG862G Router Manual PDF (Setup & Configuration Guide)

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Ethernet Cable

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Touchstone

TG862 Telephony Gateway User’s Guide

Ethernet or Wireless?

There are two ways to connect your computer (or other equipment) to the Tele-

phony Gateway. The following will help you decide which is best for you:

Ethernet

Ethernet is a standard method of connecting two or more computers into a Local

Area Network (LAN). You can use the Ethernet connection if your computer has

built-in Ethernet hardware.

Note

To connect more than four computers to the TG862 through the Ether-

net ports, you need an Ethernet hub (available at computer retailers).

You can purchase Ethernet cables at a computer retailer. If you are connecting the

Telephony Gateway directly to a computer, or to an Ethernet hub or broadband

router with a cross-over switch, ask for Category 5e (CAT5e) straight-through cable.

CAT5e cable is required for gigabit Ethernet (Gig-E), not regular CAT5 cable

Wireless

Wireless access lets you connect additional (wireless-capable) devices to Telephony

Gateway. The 802.11 wireless LAN standard allows one or more computers to ac-

cess the TG862 using a wireless (radio) signal. These connections are in addition to

the connections supported via Ethernet.

Note

You can use the wireless connection if your computer has a built-in or af-

termarket wireless card. To learn more about which wireless hardware

works best with your computer, see your computer dealer.

Both

If you have two or more computers, you can use Ethernet for up to four devices and

wireless for the others.

To connect ﬁve or more computers to the Ethernet ports,

you will need an Ethernet hub (available at computer retailers.)

Page 12 / 54

Battery Installation and Removal

The TG862 Telephony Gateway supports a Lithium-Ion backup battery to provide

continued telephone service during power outages. The battery backup is not in-

tended to take the place of AC power.

Note:

For safety and regulatory purposes, batteries are shipped outside of the

Telephony Gateway and must be installed.

The TG862 supports the following battery model:

•

Basic backup battery

— provides up to 8 hours of backup time, depend-

ing on your Telephony Gateway model and usage.

Basic Battery Installation and Replacement

Touchstone

TG862 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Basic Backup Battery (green)

Page 13 / 54

Basic Battery Installation and Replacement

This model of the Telephony Gateway has the ability to provide continued telephone

service during power outages. The battery backup is not intended to take the place

of AC power.

Use this procedure to install and to replace the backup battery.

Press down and pull back on the latch holding the battery door (on the bot-

tom of the Telephony Gateway). Pull the door toward you. Set the door aside

in a safe place.

CAUTION

Risk of equipment damage

Improperly inserting the battery may damage the battery connector in

the Telephony Gateway. Carefully follow the instructions in the next

step to avoid damage.

Hold the battery pack so that the guides on the battery align with the slots

on the Telephony Gateway and slide the battery into the bay. The diagram

on the left shows the proper orientation.

Note

: Batteries will not insert completely into the Telephony Gateway if not

oriented correctly. The battery should slide into the bay without signiﬁcant

force. Line up the guides on the battery with the slots in the battery bay.

Touchstone

TG862 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Latch End

Battery Slots

Battery Guides

Page 14 / 54

Push the battery pack into the bay until it seats into place.

If you are tak-

ing the battery out of the Telephony Gateway, position your ﬁnger

in the battery opening area and use leverage to dislodge the battery

while pulling it straight back.

Note

: The Telephony Gateway will not begin operating until you apply AC

power.

Replace the door. To do so, place the hinge tab of the battery door into the

receiver slot inside the Telephony Gateway battery compartment on the

opposite end of the battery opening. Rotate the door toward the unit until

the latch snaps back into place.

Note

: Telephony Gateways use a Lithium-Ion battery pack. Please recycle

or dispose of the battery responsibly and in accordance with local ordi-

nances.

Touchstone

TG862 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Battery

Compartment

Receiver

Slot

Hinge Tab

Page 15 / 54

Installing and Connecting Your

Telephony Gateway

Before you start, make sure that:

•

You have contacted your cable company and veriﬁed that they provide data

and telephone service using standard DOCSIS technology.

•

You have all the

items you need

•

Cable, phone, and power outlets are available near the computer. If a cable

outlet is not conveniently located, your cable company can install a new one.

If you have ordered service, your cable company should conﬁgure the Telephony

Gateway automatically. You need only follow the instructions in this section to in-

stall and connect the Telephony Gateway.

CAUTION

Risk of equipment damage

Only qualiﬁed installation technicians should connect the Telephony

Gateway to house wiring. Incumbent telephone service must be physi-

cally disconnected at the outside interface box before making any

connections.

Touchstone

TG862 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

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