Installing the Wireless Router
Wireless Router SURFboard® SBR-AC1750
•
User Guide
11
365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved
Verify Network Connectivity
Although your computer may already be configured to automatically access the Internet, you
should still perform the following connectivity test to check that your modem, router, and
computer were properly connected:
1.
Power ON the computer connected to the SBR-AC1750 and log in.
2.
Open a web browser (such as Internet Explorer, Google Chrome, Firefox, or Safari) on the
computer connected to the SBR-AC1750 .
3.
Type the default LAN IP address,
in the Address bar and then
press
Enter
. The SBR-AC1750 Login screen should display.
Note
: If the login screen did not display, see
Cannot_Access_Internet
for more information.
4.
Type a valid URL (
www.surfboard.com
) in the address bar and then press
Enter
.
The ARRIS SURFboard website should open. If it did not open, do the following:
a.
Disconnect the Ethernet cable connection between your ISP device (cable, DSL, or
satellite modem) and SBR-AC1750.
b.
Connect the Ethernet cable to your ISP device (cable, DSL, or satellite modem) and
computer (or other client device).
c.
Type a valid URL in the address bar and press
Enter
to check that you can connect to
the Internet.
5.
Check that the Power and WAN front panel LEDs on the SBR-AC1750 light up. See
Front
Panel
for additional LED status information.
•
If the Power LED did not light up, check the power cord connection to the electrical wall
outlet.
•
If the WAN LED did not light up, check the cable connections to your modem or Internet
Service Provider (ISP) device.
•
If the Power and WAN LEDs did not light up, check the front panel LED status indicators
on your modem or ISP device for Internet connectivity status.
•
If you still cannot connect to the Internet, please call
ARRIS Technical Support
for
assistance.