Contents

Wireless Router SURFboard® SBR-AC1750

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User Guide

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365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

Figure 32 – 2.4 GHz & 5 GHz Wireless Primary Network Screens

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Figure 33 – Change Your Network Name (SSID) and Password Screens

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Figure 34 – 2.4 GHz & 5 GHz Wireless Guest Network Screens

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Figure 35 – Change User Password Screen

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Figure 36 – Firewall Enable/Disable Screen

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Figure 37 – Create Forwarded Ports Screen

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Figure 38 – Commonly Used Forwarded Ports List

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Figure 39 – Forwarded Ports Screen

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Figure 40 – Firewall DMZ Settings Screen

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Figure 41 – SBR-AC1750 Utilities – System Information Screen

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Figure 42 – SBR-AC1750 LAN – LAN Settings Screen

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Figure 43 – SBR-AC1750 Utilities – System Log Screen

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Figure 44 – SBR-AC1750 Utilities – Firmware Upgrade Screen

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Figure 45 – SBR-AC1750 Utilities – Restart Router Screen

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Figure 46 – SBR-AC1750 Utilities – Restart Router Dialog Box

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Figure 47 – SBR-AC1750 Set Factory Default Screen

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Figure 48 – SBR-AC1750 Utilities – Restore Factory Defaults Dialog Box

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Figure 49 – SBR-AC1750 USB Server Setup Dialog Box

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Figure 50 – SBR-AC1750 USB Server Setup Dialog Box

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Figure 51 – SBR-AC1750 USB Storage Status Screen

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Safety and Regulatory Information

Wireless Router SURFboard® SBR-AC1750

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User Guide

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365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

Safety and Regulatory

Information

Important Safety Instructions

Read This Before You Begin — When using your equipment, basic safety precautions should always be followed to reduce the risk of

fire, electric shock, and injury to persons, including the following:

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Read all of the instructions listed here and/or in the user manual before you operate this device. Give particular attention to all

safety precautions. Retain the instructions for future reference.

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This device must be installed and used in strict accordance with manufacturer’s instructions, as described in the user

documentation that is included with the device.

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Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed to

this device.

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To prevent fire or shock hazard, do not expose this device to rain or moisture. The device must not be exposed to dripping or

splashing. Do not place objects filled with liquids, such as vases, on the device.

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This device was qualified under test conditions that included the use of the supplied cables between system components. To

ensure regulatory and safety compliance, use only the provided power and interface cables and install them properly.

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Different types of cord sets may be used for connections to the main POWER supply circuit. Use only a main line cord that

complies with all applicable device safety requirements of the country of use.

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Installation of this device must be in accordance with national wiring codes and conform to local regulations.

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Operate this device only from the type of power source indicated on the device’s marking label. If you are not sure of the type of

power supplied to your home, consult your dealer or local power company.

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Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension

cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or

fire hazard.

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Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay

particular attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they

exit from the device.

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Place this device in a location that is close enough to an electrical outlet to accommodate the length of the power cord.

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Place the device to allow for easy access when disconnecting the power cord of the device from the AC wall outlet.

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Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug can be fully inserted with no part of

the blades exposed.

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Place this device on a stable surface.

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It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to

avoid damaging the device by local lightning strikes and other electrical surges.

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Postpone installation until there is no risk of thunderstorm or lightning activity in the area.

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Do not use this product near water: for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement, or

near a swimming pool.

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Do not cover the device or block the airflow to the device with any other objects. Keep the device away from excessive heat and

humidity and keep the device free from vibration and dust.

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Safety and Regulatory Information

Wireless Router SURFboard® SBR-AC1750

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User Guide

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365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

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Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the device

or use forced air to remove dust.

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For added protection, unplug the device from the wall outlet and disconnect the cables to avoid damage to this device due to

lightning and power surges.

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Upon completion of any service or repairs to this device, ask the service technician to perform safety checks to determine that

the device is in safe operating condition.

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Do not open the device. Do not perform any servicing other than that contained in the installation and troubleshooting

instructions. Refer all servicing to qualified service personnel.

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This device should not be used in an environment that exceeds 104º F (40º C).

SAVE THE ABOVE INSTRUCTIONS

FCC STATEMENTS

FCC Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

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Reorient or relocate the receiving antenna.

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Increase the separation between the device and receiver.

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Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

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Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause

harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired

operation.

FCC Caution: Any changes or modifications not expressly approved by ARRIS for compliance could void the user’s authority to

operate the equipment.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with the FCC RF

exposure compliance requirements, the separation distance between the antenna and any person’s body (including hands, wrists,

feet and ankles) must be at least 20 cm (8 inches).

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter except those already

approved in this filing. This equipment should be installed and operated with a minimum distance of 20 centimeters between the

radiator and your body.

Cet emetteur ne doit pas etre Co-place ou ne fonctionnant en meme temps qu'aucune autre antenne ou emetteur. Cet

equipement devrait etre installe et actionne avec une distance minimum de 20 centimetres entre le radiateur et votre corps

The availability of some specific channels and/or operational frequency bands are country dependent and are firmware

programmed at the factory to match the intended destinations. The firmware setting is not accessible by the end user.

Safety and Regulatory Information

Wireless Router SURFboard® SBR-AC1750

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User Guide

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365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

Industry Canada (IC) Statement

This device complies with Industry Canada’s license-exempt RSS’s. Operation is subject to the following two conditions:

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This device may not cause interference, and

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This device must accept any interference, including interference that may cause undesired operation of the device.

CAN ICES-3 (B)/NMB-3 (B)

In Canada, RLAN devices are restricted from using the 5600-5650 MHz frequency band.

Caution: To reduce the potential for harmful interference to co-channel mobile satellite systems, use of the 5150-5250 MHz

frequency band is restricted to indoor use only.

High power radars are allocated as primary users (meaning they have priority) of 5250-5350 MHz and 5650-5850 MHz frequency

bands. These radars could cause interference and/or damage to License Exempt–Local Area Network (LE-LAN) devices.

IC Radiation Exposure Statement

Important Note:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This

equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.

Avis D'Industrie Canada (IC)

Cet appareil est conforme à la réglementation RSS-210 d'Industrie Canada. Son utilisation est assujettie aux deux conditions

suivantes:

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Cet appareil ne doit pas causer d'interférences et

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Cet appareil doit accepter toute interférence reçue, y compris les interférences causant un fonctionnement non désiré.

CAN ICES-3 (B)/NMB-3 (B)

Au Canada, les appareils de réseau local sans fil ne sont pas autorisés à utiliser les bandes de fréquence 5600-

5650 MHz.

Avertissement: afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux,

les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l'intérieur.

Les radars à haute puissance sont définis en tant qu'utilisateurs principaux (c.-à-d. prioritaires) des bandes de fréquences 5250-

5350 MHz et 5650-5850 MHz. Ces radars peuvent causer de l'interférence ou des dommages susceptibles de nuire aux appareils

exempts de licence–réseau local (LAN-EL).

Déclaration de IC sur L'Exposition Aux Rayonnements

Note Importante: cet équipement est conforme aux limites d'exposition aux rayonnements établies par IC pour un environnement

non contrôlé. Cet équipement doit être installé et utilisé de manière à maintenir une distance d'au moins 20 cm entre la source de

rayonnement et votre corps.

WIRELESS LAN INFORMATION

This device is a wireless network product that uses Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency-Division

Multiple Access (OFDMA) radio technologies. The device is designed to be interoperable with any other wireless DSSS and OFDMA

products that comply with:

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The IEEE 802.11 Standard on Wireless LANs (Revision B, Revision G, and Revision N), as defined and approved by the Institute of

Electrical Electronics Engineers

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The Wireless Fidelity (Wi-Fi) certification as defined by the Wireless Ethernet Compatibility Alliance (WECA).

Safety and Regulatory Information

Wireless Router SURFboard® SBR-AC1750

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User Guide

viii

365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

Restrictions on the Use of Wireless Devices

In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible

representatives of the organization. For example, using wireless equipment in any environment where the risk of interference to

other devices or services is perceived or identified as harmful.

If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment, you are

encouraged to ask for authorization to use the device prior to turning on the equipment.

The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices

included with this product, or the substitution or attachment of connecting cables and equipment other than specified by the

manufacturer. Correction of the interference caused by such unauthorized modification, substitution, or attachment is the

responsibility of the user.

The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations

that may arise from failing to comply with these guidelines.

The use of the 5150-5250 MHz frequency band is restricted to Indoor Use Only.

Security Warning: This device allows you to create a wireless network. Wireless network connections may be accessible by

unauthorized users. For more information on how to protect your network, visit the ARRIS Support website,

www.arris.com/consumer

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CARING FOR THE ENVIRONMENT BY RECYCLING

When you see this symbol on an ARRIS product, do not dispose of the product with residential or

commercial waste.

Recycling your ARRIS Equipment

Please do not dispose of this product with your residential or commercial waste. Some countries or

regions, such as the European Union, have set up systems to collect and recycle electrical and

electronic waste items. Contact your local authorities for information about practices established for

your region.