Getting Started

Wireless Router SURFboard® SBR-AC1750

•

User Guide

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365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

Getting Started

The ARRIS SURFboard

®

SBR-AC1750 Wireless Router is a 3x3 dual-band 802.11ac wireless

router. It provides Internet access through a separate DOCSIS-compliant cable modem

connection for your computer and other wired or wireless network devices on your home or

small business network (LAN). The SBR-AC1750 Wireless Router has the following features:

•

Remote management capability: allows you to make changes to your Wireless Router's

configuration from anywhere on the Internet.

•

Convenience: supports Ethernet and 802.11a/b/g/n/ac wireless connections; both can be

used simultaneously

This guide provides a product overview and instructions for installing and configuring the

SBR-AC1750. It also includes procedures for setting up secure wireless network connections and

managing your SBR-AC1750 and network configurations.

In The Box

Before installing the SBR-AC1750, check that the following items are included in the box. If any

items are missing, please call ARRIS Technical Support for assistance: 1-877-466-8646.

SBR-AC1750

Wireless

Router

Power Supply

Ethernet Cable

Software

License &

Regulatory

Card

SBR-AC1750

Quick Start

Guide

Figure 1 – SBR-AC1750 Package Contents

1

Getting Started

Wireless Router SURFboard® SBR-AC1750

•

User Guide

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365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

Additional Items Needed (Not Included)

The following items are not included in the product box and must be purchased separately. If

you are installing the SBR-AC1750 yourself, make sure you have the following items on hand

before starting the installation:

•

Internet Service: Broadband cable access through a modem or other broadband connection

device is required to connect to the Internet. Follow the installation instructions included with

your device to set it up on your home network (see

Connect the SBR-AC1750 to Your

Computer

for more information).

•

Ethernet Cable: In addition to the Ethernet cable provided with your SBR-AC1750, you will

need an additional Ethernet cable for your network devices. This is a standard Ethernet cable

with RJ-45 type connectors on both ends. Ethernet cables are available for purchase from any

electronics retailer or discount store.

System Requirements

The SBR-AC1750 Wireless Router operates with most computers. The following describes

requirements for each operating system; see the documentation for your cable system for

details on enabling and configuring networking.

To use the SBR-AC1750, you will need DOCSIS high-speed Internet service from your cable

provider.

Recommended Hardware

The following hardware configuration is recommended. Computers not meeting this

configuration can still work with the SBR-AC1750, but may not be able to make maximum use of

SBR-AC1750 throughput.

•

CPU: P4, 3GHz or faster

•

RAM: 1GB or greater

•

Hard drive: 7200 RPM or faster

•

Ethernet: Gig-E (1000BaseT)

Recommended Software

•

Web browser access – Internet Explorer, Google Chrome, Firefox, or Safari

•

Compatible operating systems:

•

Windows

®

10

•

Windows 8

Getting Started

Wireless Router SURFboard® SBR-AC1750

•

User Guide

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365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

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Windows 7, Service Pack 1 (SP1)

•

Windows Vista™ SP2 or later

•

Windows XP, SP3

: Microsoft no longer supports Windows XP. However, the SBR-AC1750 should still function

without any problems.

•

Mac

®

: System 7.5 to Mac OS 9.2 (Open Transport recommended), Mac OS X

•

UNIX

®

•

Linux

®

What About Security?

Having a high-speed, always-on connection to the Internet requires a certain amount of

responsibility to other Internet users—including the need to maintain a reasonably secure

system. While no system is 100% secure, you can use the following tips to enhance your

system’s security:

•

Keep the operating system of your computer updated with the latest security patches. Run

the system update utility at least weekly.

•

Keep your email program updated with the latest security patches. In addition, avoid opening

email containing attachments, or opening files sent through chat rooms, whenever possible.

•

Install a virus checker and keep it updated.

•

Avoid providing web or file-sharing services over your Wireless Router. Besides certain

vulnerability problems, most cable companies prohibit running servers on consumer-level

accounts and may suspend your account for violating your terms of service.

•

Avoid using proxy software unless you are certain that it is not open for abuse by other

Internet users (some are shipped open by default). Criminals can take advantage of open

proxies to hide their identity when breaking into other computers or sending spam. If you

have an open proxy, your cable company may suspend your account to protect the rest of the

network.

•

Use the Internet Service Provider’s mail servers for sending email.

•

The SBR-AC1750 uses the default WPA2-PSK security type, by default. See

SBR-AC1750 Router

Label

for the default factory security settings. If you have to modify the default wireless

security settings, see

Configure Your Wireless Primary Network

.

Getting Started

Wireless Router SURFboard® SBR-AC1750

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User Guide

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365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

Ethernet or Wireless?

There are two ways to connect your computer (or other devices) to the SBR-AC1750. The

following will help you decide which is best for you:

•

Ethernet

•

This is a standard method for connecting two or more computers to your Local Area Network

(LAN). You can use the Ethernet connection if your computer has built-in Ethernet hardware.

•

One 4-foot (1.2m) Ethernet cable is included in the SBR-AC1750 package; the connectors

resemble wider telephone connectors. You can purchase more cables, if necessary, from a

computer retailer. If you are connecting the SBR-AC1750 directly to a computer or an

Ethernet hub with a cross-over switch, ask for a Category 5e (CAT5e) straight-through cable. A

CAT5e cable is required for gigabit Ethernet (Gig-E), not a regular CAT5 cable.

: To connect more than four computers to the SBR-AC1750 through the Ethernet ports,

you need an Ethernet hub (available at computer retailers).

•

Wireless

•

The SBR-AC1750 is dual-concurrent which enables you to connect multiple wireless devices

on your home network. It includes the 2.4 GHz and 5 GHz wireless radios which are

compatible with the following wireless technologies:

•

802.11a

•

802.11b

•

802.11g

•

802.11n

•

802.11ac

•

The SBR-AC1750 also allows you to set up multiple access points on your wireless home

network for creating wireless primary and guest networks.

Contact Information

For technical support and additional ARRIS product information:

•

Visit the ARRIS Support website:

www.arris.com/consumer

•

Call ARRIS Technical Support: 1-877-466-8646

Product Overview

Wireless Router SURFboard® SBR-AC1750

•

User Guide

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365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

Product Overview

Front Panel

Figure 2 – SBR-AC1750 Front View

Table 1: SBR-AC1750 Front Panel LED Icons

LED Icon

LED Status

Description

Solid

green

Power is connected on the SBR-AC1750.

Solid

green

Flashing

green

Off

An IP address has been received and is

ready to transmit data, or Bridge mode is

active.

Ethernet cable connection is detected.

Ethernet cable is not connected to the

SBR-AC1750.

2