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Getting Started
Wireless Router SURFboard® SBR-AC1750
•
User Guide
1
365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved
Getting Started
The ARRIS SURFboard
®
SBR-AC1750 Wireless Router is a 3x3 dual-band 802.11ac wireless
router. It provides Internet access through a separate DOCSIS-compliant cable modem
connection for your computer and other wired or wireless network devices on your home or
small business network (LAN). The SBR-AC1750 Wireless Router has the following features:
•
Remote management capability: allows you to make changes to your Wireless Router's
configuration from anywhere on the Internet.
•
Convenience: supports Ethernet and 802.11a/b/g/n/ac wireless connections; both can be
used simultaneously
This guide provides a product overview and instructions for installing and configuring the
SBR-AC1750. It also includes procedures for setting up secure wireless network connections and
managing your SBR-AC1750 and network configurations.
In The Box
Before installing the SBR-AC1750, check that the following items are included in the box. If any
items are missing, please call ARRIS Technical Support for assistance: 1-877-466-8646.
SBR-AC1750
Wireless
Router
Power Supply
Ethernet Cable
Software
License &
Regulatory
Card
SBR-AC1750
Quick Start
Guide
Figure 1 – SBR-AC1750 Package Contents
1
Page 12 / 68
Getting Started
Wireless Router SURFboard® SBR-AC1750
•
User Guide
2
365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved
Additional Items Needed (Not Included)
The following items are not included in the product box and must be purchased separately. If
you are installing the SBR-AC1750 yourself, make sure you have the following items on hand
before starting the installation:
•
Internet Service: Broadband cable access through a modem or other broadband connection
device is required to connect to the Internet. Follow the installation instructions included with
your device to set it up on your home network (see
Connect the SBR-AC1750 to Your
Computer
for more information).
•
Ethernet Cable: In addition to the Ethernet cable provided with your SBR-AC1750, you will
need an additional Ethernet cable for your network devices. This is a standard Ethernet cable
with RJ-45 type connectors on both ends. Ethernet cables are available for purchase from any
electronics retailer or discount store.
System Requirements
The SBR-AC1750 Wireless Router operates with most computers. The following describes
requirements for each operating system; see the documentation for your cable system for
details on enabling and configuring networking.
To use the SBR-AC1750, you will need DOCSIS high-speed Internet service from your cable
provider.
Recommended Hardware
The following hardware configuration is recommended. Computers not meeting this
configuration can still work with the SBR-AC1750, but may not be able to make maximum use of
SBR-AC1750 throughput.
•
CPU: P4, 3GHz or faster
•
RAM: 1GB or greater
•
Hard drive: 7200 RPM or faster
•
Ethernet: Gig-E (1000BaseT)
Recommended Software
•
Web browser access – Internet Explorer, Google Chrome, Firefox, or Safari
•
Compatible operating systems:
•
Windows
®
10
•
Windows 8
Page 13 / 68
Getting Started
Wireless Router SURFboard® SBR-AC1750
•
User Guide
3
365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved
•
Windows 7, Service Pack 1 (SP1)
•
Windows Vista™ SP2 or later
•
Windows XP, SP3
Note
: Microsoft no longer supports Windows XP. However, the SBR-AC1750 should still function
without any problems.
•
Mac
®
: System 7.5 to Mac OS 9.2 (Open Transport recommended), Mac OS X
•
UNIX
®
•
Linux
®
What About Security?
Having a high-speed, always-on connection to the Internet requires a certain amount of
responsibility to other Internet users—including the need to maintain a reasonably secure
system. While no system is 100% secure, you can use the following tips to enhance your
system’s security:
•
Keep the operating system of your computer updated with the latest security patches. Run
the system update utility at least weekly.
•
Keep your email program updated with the latest security patches. In addition, avoid opening
email containing attachments, or opening files sent through chat rooms, whenever possible.
•
Install a virus checker and keep it updated.
•
Avoid providing web or file-sharing services over your Wireless Router. Besides certain
vulnerability problems, most cable companies prohibit running servers on consumer-level
accounts and may suspend your account for violating your terms of service.
•
Avoid using proxy software unless you are certain that it is not open for abuse by other
Internet users (some are shipped open by default). Criminals can take advantage of open
proxies to hide their identity when breaking into other computers or sending spam. If you
have an open proxy, your cable company may suspend your account to protect the rest of the
network.
•
Use the Internet Service Provider’s mail servers for sending email.
•
The SBR-AC1750 uses the default WPA2-PSK security type, by default. See
SBR-AC1750 Router
Label
for the default factory security settings. If you have to modify the default wireless
security settings, see
Configure Your Wireless Primary Network
.
Page 14 / 68
Getting Started
Wireless Router SURFboard® SBR-AC1750
•
User Guide
4
365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved
Ethernet or Wireless?
There are two ways to connect your computer (or other devices) to the SBR-AC1750. The
following will help you decide which is best for you:
•
Ethernet
•
This is a standard method for connecting two or more computers to your Local Area Network
(LAN). You can use the Ethernet connection if your computer has built-in Ethernet hardware.
•
One 4-foot (1.2m) Ethernet cable is included in the SBR-AC1750 package; the connectors
resemble wider telephone connectors. You can purchase more cables, if necessary, from a
computer retailer. If you are connecting the SBR-AC1750 directly to a computer or an
Ethernet hub with a cross-over switch, ask for a Category 5e (CAT5e) straight-through cable. A
CAT5e cable is required for gigabit Ethernet (Gig-E), not a regular CAT5 cable.
Note
: To connect more than four computers to the SBR-AC1750 through the Ethernet ports,
you need an Ethernet hub (available at computer retailers).
•
Wireless
•
The SBR-AC1750 is dual-concurrent which enables you to connect multiple wireless devices
on your home network. It includes the 2.4 GHz and 5 GHz wireless radios which are
compatible with the following wireless technologies:
•
802.11a
•
802.11b
•
802.11g
•
802.11n
•
802.11ac
•
The SBR-AC1750 also allows you to set up multiple access points on your wireless home
network for creating wireless primary and guest networks.
Contact Information
For technical support and additional ARRIS product information:
•
Visit the ARRIS Support website:
www.arris.com/consumer
•
Call ARRIS Technical Support: 1-877-466-8646
Page 15 / 68
Product Overview
Wireless Router SURFboard® SBR-AC1750
•
User Guide
5
365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved
Product Overview
Front Panel
Figure 2 – SBR-AC1750 Front View
Table 1: SBR-AC1750 Front Panel LED Icons
LED Icon
LED Status
Description
Solid
green
Power is connected on the SBR-AC1750.
Solid
green
Flashing
green
Off
An IP address has been received and is
ready to transmit data, or Bridge mode is
active.
Ethernet cable connection is detected.
Ethernet cable is not connected to the
SBR-AC1750.
2

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