19216811.liveAdministrator’s Handbook
96
Factory Reset Switch
Lose your Access Code? This section shows how to reset the Motorola® Gateway so that you can access the
configuration screens once again.
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NOTE:
Keep in mind that all of your settings will need to be reconfigured.
If you don't have an Access Code, the only way to access the Motorola® Gateway is the following:
1.
Referring to the diagram below, find the round Reset Switch opening.
2.
Carefully insert the point of a pen or an unwound paperclip into the opening.
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If you press the factory reset button for
less than ten (10) seconds
, the device will be rebooted.
The indicator lights on the device will respond immediately and start blinking red within one (1) second of the
reset button being pressed.
This will occur independent of the fact that the button is still being pressed or has been released. The indicator
lights will flash for a minimum of five seconds, even if the reset button is released prior to five seconds after it
has been depressed. If the reset button is held for more than 5 seconds, then it will continue to flash until
released or until 10 seconds (see below).
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If you press the factory reset button for a
longer period of time
, the device will be reset to the factory default
shipped settings.
If the button is held for ten seconds, the Power indicator continues to flash, for an additional 5 seconds and
then the indicator lights will return to their normal operating mode, independent of whether or not the reset but-
ton is still depressed.
Factory Reset Switch:
Push to clear all settings