Installing Your Gateway

SBG6782-AC Wireless Cable Modem & Router

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User Guide

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3.

Connect the Ethernet cable to any available Ethernet port on your gateway and to the

Ethernet port on your computer.

Repeat for each additional computer or Ethernet–enabled device that you want connected on

your wired network.

4.

Connect the power cord to the Power port on the gateway and then plug it into an electrical

wall outlet.

Note

: This automatically powers ON your gateway.

Test the Gateway Connections

Although your computer may already be configured to automatically access the Internet, you

should still perform the following gateway connectivity test to verify that the devices were

connected properly.

1.

Power ON your computer and then log on.

2.

Check that the

Power

,

Receive

,

Send

, and

Online

front panel LEDs on the gateway first

FLASH in sequential order and then light SOLID. See

Front Panel

for additional LED status

information.

If an LED did not light SOLID, call the ARRIS SURFboard Technical Support Center at

1-877-

466-8646

for assistance.

3.

Contact your service provider to activate (provision) your gateway.

Note

: Your service provider may allow for automatic activation which will automatically

launch a special website when you open a web browser.

4.

Once your gateway is provisioned, open a web browser on your computer, such as Internet

Explorer, Firefox, Google Chrome, or Safari.

5.

Type a valid URL (for example,

www.motorola.com

) in the address bar and then press

Enter

.

The Motorola website should open. If it did not open, you may have to manually set up the

network options on your computer to access the Internet. See

Setting Up an Internet Connection

for more information or call ARRIS SURFboard Technical Support (

1-877-466-8646

) for

assistance.

Connect Your MoCA-Enabled Devices

You can also connect any MoCA-enabled devices such as the Motorola SBM1000 SMART Video

Adapters or a Smart TV to the SBG6782-AC. You will need an RF cable splitter and an additional

coaxial cable to connect the MoCA device and SBG6782-AC gateway. Follow the instructions

included with the device to complete the applicable connections.

Note

: The MoCA LED on the SBG6782-AC front panel will light SOLID green when the gateway

detects other MoCA-enabled devices on your home network.

Setting Up an Internet Connection

SBG6782-AC Wireless Cable Modem & Router

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User Guide

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Setting Up an Internet

Connection

IMPORTANT!

Your computer may already be configured to automatically access the

Internet. If so,

do not

change the network options on your computer. Please

contact ARRIS SURFboard Technical Support for assistance or verification.

If you cannot access the Internet after installing the gateway, you may have to manually set up

your computer to connect to the Internet. To do this, you will have to enable the network options

on your computer to automatically obtain an IP address and DNS server address. After

configuring the network options, you should verify the IP address.

If you still cannot access the Internet after configuring the IP address, contact ARRIS SURFboard

Technical Support for assistance.

Please note, operating system-specific commands for configuring computer network options are

not provided in this document. The same general steps provided below apply to the following

Microsoft Windows operating systems:

•

Windows 8

•

Windows 7

•

Windows Vista

•

Windows XP

Note

: For Mac, UNIX, and Linux computers, please follow the instructions provided in the

applicable user documentation. Your service provider may provide additional instructions to help

you set up your computer.

If you are unfamiliar with the network configuration commands for your operating system or

need assistance, we highly recommend that you contact your service provider or refer to the

user documentation for the Windows operating system running on your computer for more

information.

Configure Your IP Address

Note

: The following instructions apply to Windows 7. Some windows and commands used in

this procedure may differ slightly from your computer depending on your operating system.

1.

Open the

Control Panel

or

Network Connections

using the

Start

button from the taskbar

on your computer desktop.

2.

Click

View network status and tasks

to open the Network and Sharing window.

4

Setting Up an Internet Connection

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User Guide

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3.

Click

Change adapter settings

from the Control Panel Home pane to open the Network

Connections window.

4.

Click

Local Area Connection

to open the Local Area Connection Status window.

5.

Click

Properties

to open the Local Area Connection Properties window.

Setting Up an Internet Connection

SBG6782-AC Wireless Cable Modem & Router

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User Guide

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6.

Select

Internet Protocol Version 4 (TCP/IPv4)

and then click

Properties

to open the

TCP/IPv4 Properties window.

7.

Select

Obtain an IP address automatically

and

Obtain DNS server address

automatically

.

8.

Click

OK

to save the TCP/IP settings and close the Internet Protocol Properties window.

9.

Step through to close the remaining windows and exit.

Setting Up an Internet Connection

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Verify & Renew Your IP Address

1.

Open a command prompt window using the

Start

button and

Run

command from the Taskbar

on your desktop.

2.

Type

cmd

and click

OK

to open a command prompt window.

3.

Type

ipconfig

and press

Enter

to display the IP configuration.

4.

To renew the IP address, type

ipconfig/renew

and press

Enter

. A new IP address for your

computer or other Ethernet-enabled device will display.

5.

Type

exit

and then press

Enter

to return to Windows.