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21.4
The SIP Service Provider Screen
Use this screen to view the SIP service provider information on the Device. Click
VoIP > SIP >
SIP Service Provider
to open the following
screen.
Figure 145
VoIP > SIP > SIP Service Provider
Warm Line
Select this to have the Device dial the specified warm line number after you pick
up the telephone and do not press any keys on the keypad for a period of time.
Hot Line
Select this to have the Device dial the specified hot line number immediately
when you pick up the telephone.
Hot Line / Warm
Line number
Enter the number of the hot line or warm line that you want the Device to dial.
Warm Line Timer
Enter a number of seconds that the Device waits before dialing the warm line
number if you pick up the telephone and do not press any keys on the keypad.
Enable Missed
Call Email
Notification
Select this option to have the Device e-mail you a notification when there is a
missed call.
Mail Server
Select a mail server for the e-mail address specified below. If you select
None
here, e-mail notifications will not be sent via e-mail.
You must have configured a mail server already in the
Email Notification
screen.
Send
Notification to
Email
Notifications are sent to the e-mail address specified in this field. If this field is
left blank, notifications will not be sent via e-mail.
Missed Call
Email Title
Type a title that you want to be in the subject line of the e-mail notifications that
the Device sends.
Early Media
Select this option if you want people to hear a customized recording when they
call you.
IVR Play
Index
Select the tone you want people to hear when they call you.
This field is configurable only when you select
Early Media
. See
Section 21.10
on page 252
for information on how to record these tones.
Music On Hold
Select this option to play a customized recording when you put people on hold.
IVR Play
Index
Select the tone to play when you put someone on hold.
This field is configurable only when you select
Music On Hold
. See
Section
21.10 on page 252
for information on how to record these tones.
Apply
Click this to save your changes and to apply them to the Device.
Cancel
Click this to set every field in this screen to its last-saved value.
Table 112
VoIP > SIP > SIP Account > Add new accoun/Edit (continued)
LABEL
DESCRIPTION
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Each field is described in the following table.
21.4.1
The SIP Service Provider Add/Edit Screen
Use this screen to configure a SIP service provider on the Device. Click the
Add new provider
button or an
Edit
icon in the
VoIP > SIP > SIP Service Provider
to open the following
screen.
Table 113
VoIP > SIP > SIP Service Provider
LABEL
DESCRIPTION
Add new provider
#
This is the index number of the entry.
SIP Service
Provider Name
This shows the name of the SIP service provider.
SIP Server
Address
This shows the IP address or domain name of the SIP server.
REGISTER Server
Address
This shows the IP address or domain name of the SIP register server.
SIP Service
Domain
This shows the SIP service domain name.
Modify
Click the
Edit
icon to configure the SIP service provider.
Click the
Delete
icon to delete this SIP service provider from the Device.
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Note: Click
more
to see all the fields in the screen. You don’t necessarily need to use all
these fields to set up your account. Click
less
to see and configure only the fields
needed for this feature.
Figure 146
VoIP > SIP > SIP Service Provider > Add new provider/Edit
Each field is described in the following table.
Table 114
VoIP > SIP > SIP Service Provider > Add new provider/Edit
LABEL
DESCRIPTION
SIP Service Provider Selection
Service
Provider
Selection
Select the SIP service provider profile you want to use for the SIP account you configure in
this screen. If you change this field, the screen automatically refreshes.
General
SIP Service
Provider Name
Enter the name of your SIP service provider.
SIP Local Port
Enter the Device’s listening port number, if your VoIP service provider gave you one.
Otherwise, keep the default value.
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SIP Server
Address
Enter the IP address or domain name of the SIP server provided by your VoIP service
provider. You can use up to 95 printable ASCII characters. It does not matter whether the
SIP server is a proxy, redirect or register server.
SIP Server Port
Enter the SIP server’s listening port number, if your VoIP service provider gave you one.
Otherwise, keep the default value.
REGISTER
Server Address
Enter the IP address or domain name of the SIP register server, if your VoIP service provider
gave you one. Otherwise, enter the same address you entered in the
SIP Server Address
field. You can use up to 95 printable ASCII characters.
REGISTER
Server Port
Enter the SIP register server’s listening port number, if your VoIP service provider gave you
one. Otherwise, enter the same port number you entered in the
SIP Server Port
field.
SIP Service
Domain
Enter the SIP service domain name. In the full SIP URI, this is the part after the @ symbol.
You can use up to 127 printable ASCII Extended set characters.
RFC Support
Support
Locating SIP
Server
(RFC3263)
Select this option to have the Device use DNS procedures to resolve the SIP domain and
find the SIP server’s IP address, port number and supported transport protocol(s).
The Device first uses DNS Name Authority Pointer (NAPTR) records to determine the
transport protocols supported by the SIP server. It then performs DNS Service (SRV) query
to determine the port number for the protocol. The Device resolves the SIP server’s IP
address by a standard DNS address record lookup.
The
SIP Server Port
and
REGISTER Server Port
fields in the
General
section above are
grayed out and not applicable and the
Transport Type
can also be set to
AUTO
if you
select this option.
RFC
3262(Require:
100rel)
PRACK (RFC 3262) defines a mechanism to provide reliable transmission of SIP provisional
response messages, which convey information on the processing progress of the request.
This uses the option tag 100rel and the Provisional Response ACKnowledgement (PRACK)
method.
Select this to have the the peer device require the option tag 100rel to send provisional
responses reliably.
VoIP IOP Flags
Select the VoIP inter-operability settings you want to activate.
Replace dial
digit '#' to
'%23' in SIP
messages
Replace a dial digit “#” with “%23” in the INVITE messages.
Remove ‘:5060’
and
'transport=udp'
from request-
uri in SIP
messages
Remove “:5060” and “transport=udp” from the “Request-URI” string in the REGISTER and
INVITE packets.
Remove the
'Route' header
in SIP
messages
Remove the 'Route' header in SIP packets.
Don't send re-
Invite to the
remote party
when there are
multiple codecs
answered in the
SDP
Do not send a re-Invite packet to the remote party when the remote party answers that it
can support multiple codecs.
Bound Interface Name
Table 114
VoIP > SIP > SIP Service Provider > Add new provider/Edit (continued)
LABEL
DESCRIPTION
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Bound
Interface Name
If you select
LAN
or
Any_WAN
, the Device automatically activates the VoIP service when
any LAN or WAN connection is up.
If you select
Multi_WAN
, you also need to select two or more pre-configured WAN
interfaces. The VoIP service is activated only when one of the selected WAN connections is
up.
Outbound Proxy
Outbound
Proxy Address
Enter the IP address or domain name of the SIP outbound proxy server if your VoIP service
provider has a SIP outbound server to handle voice calls. This allows the Device to work
with any type of NAT router and eliminates the need for STUN or a SIP ALG. Turn off any SIP
ALG on a NAT router in front of the Device to keep it from re-translating the IP address
(since this is already handled by the outbound proxy server).
Outbound
Proxy Port
Enter the SIP outbound proxy server’s listening port, if your VoIP service provider gave you
one. Otherwise, keep the default value.
RTP Port Range
Start Port
End Port
Enter the listening port number(s) for RTP traffic, if your VoIP service provider gave you this
information. Otherwise, keep the default values.
To enter one port number, enter the port number in the
Start Port
and
End Port
fields.
To enter a range of ports,
enter the port number at the beginning of the range in the
Start Port
field.
enter the port number at the end of the range in the
End Port
field.
SRTP Support
SRTP Support
When you make a VoIP call using SIP, the Real-time Transport Protocol (RTP) is used to
handle voice data transfer. The Secure Real-time Transport Protocol (SRTP) is a security
profile of RTP. It is designed to provide encryption and authentication for the RTP data in
both unicast and multicast applications.
The Device supports encryption using AES with a 128-bit key. To protect data integrity, SRTP
uses a Hash-based Message Authentication Code (HMAC) calculation with Secure Hash
Algorithm (SHA)-1 to authenticate data. HMAC SHA-1 produces a 80 or 32-bit
authentication tag that is appended to the packet.
Both the caller and callee should use the same algorithms to establish an SRTP session.
Crypto Suite
Select the encryption and authentication algorithm set used by the Device to set up an SRTP
media session with the peer device.
Select
AES_CM_128_HMAC_SHA1_80
or
AES_CM_128_HMAC_SHA1_32
to enable
both data encryption and authentication for voice data.
Select
AES_CM_128_NULL
to use 128-bit data encryption but disable data authentication.
Select
NULL_CIPHER_HMAC_SHA1_80
to disable encryption but require authentication
using the default 80-bit tag.
DTMF Mode
DTMF Mode
Control how the Device handles the tones that your telephone makes when you push its
buttons. You should use the same mode your VoIP service provider uses.
RFC2833
- send the DTMF tones in RTP packets.
PCM
- send the DTMF tones in the voice data stream. This method works best when you are
using a codec that does not use compression (like G.711). Codecs that use compression
(like G.729 and G.726) can distort the tones.
SIP INFO
- send the DTMF tones in SIP messages.
Transport Type
Transport Type
Select the transport layer protocol
UDP
or
TCP
(usually UDP) used for SIP.
Table 114
VoIP > SIP > SIP Service Provider > Add new provider/Edit (continued)
LABEL
DESCRIPTION

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