19216811.liveChapter 28 Troubleshooting
P-2601HN(L)-F1 Series User’s Guide
241
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check
Section
1.5 on page 24
. If the ZyXEL Device is sending or receiving a lot of information,
try closing some programs that use the Internet, especially peer-to-peer
applications.
2
Check the signal strength. If the signal strength is low, try moving the ZyXEL
Device closer to the AP if possible, and look around to see if there are any devices
that might be interfering with the wireless network (for example, microwaves,
other wireless networks, and so on).
3
Turn the ZyXEL Device off and on.
4
If the problem continues, contact the network administrator or vendor, or try one
of the advanced suggestions.
28.5
Phone Calls and VoIP
The telephone port won’t work or the telephone lacks a dial tone.
Check the telephone connections and telephone wire.
I can access the Internet, but cannot make VoIP calls.
1
The
PHONE
light should come on. Make sure that your telephone is connected to
the
PHONE
port.
2
You can also check the VoIP status in the
Status
screen.