19216811.liveAT&T Velocity – User Guide – Prepaid
Warranty
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OR SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, ZTE’S
LIABILITY SHALL BE LIMITED TO THE PURCHASE VALUE OF
THE PRODUCT. THE ABOVE LIMITATIONS SHALL NOT APPLY
TO DEATH OR PERSONAL INJURY CAUSED BY DEFECT OF
PRODUCT IN MATERIAL, DESIGN, AND WORKMANSHIP.
How to Get Warranty Service
To obtain warranty service, please call (877) 817-1759. Please
have the following information available when you send the
device in for repair:
•
A valid Proof of Purchase
•
Return address
•
Daytime phone number or fax number
•
Model #
•
IMEI # (Look for the 15-digit IMEI # behind the battery of the
device.)
•
Complete description of the problem
•
Transportation prepaid
Other Warranty Programs
You may have other warranty programs with your purchase,
such as warranty exchange. If so, please refer to equipment
package or the original point of sale.