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AT&T Velocity – User Guide – Prepaid
AT&T Velocity – User Guide – Prepaid
Problem
Suggested Solution
About the
password
Select
Wi-Fi
on the home screen to
check the Main/Guest Wi-Fi Network
password or check the label on the
device to get them.
If you changed the password and
forgot the new password, you need
to restore the device to the factory
default settings.
49
Specifications
Troubleshooting
48
Specifications
Mechanical Specifications
Weight
130 g
Dimensions
114 x 63 x 17 mm
Display
2.4" QVGA TFT LCD
240 x 320 pixel
Capacitive touch screen
Memory
256 MB RAM/512 MB ROM
Battery
2,800 mAh
Supported RF Bands
Technology
Bands
LTE
Band 2
Band 4
Band 5
Band 17
Band 29
UMTS/HSPA+
Band 1
Band 2
Band 5
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AT&T Velocity – User Guide – Prepaid
AT&T Velocity – User Guide – Prepaid
Regulatory and Safety Information
To the Owner
Some electronic devices are susceptible to electromagnetic
interference sent by your device if inadequately shielded,
such as the electronic system of vehicles. Please consult the
manufacturer of your device before using if necessary.
Operating your device may interfere with medical devices
such as hearing aids and pacemakers. Please always keep
them more than 20 centimeters away from such medical
devices when they are powered on. Power your device off if
necessary. Consult a physician or the manufacturer of the
medical device before using your device.
Be aware of the usage limitation when using your device
at places such as oil warehouses or chemical factories,
where there are explosive gases or explosive products being
processed. Power off your device if required.
The use of electronic transmitting devices is forbidden in
aircrafts, at petrol stations and in hospitals. Please observe
and obey all warning signs and power off your device in these
conditions.
Do not touch the inner antenna area if not necessary.
Otherwise it will affect your device’s performance.
Store your device out of the reach of little children. Your device
may cause injury if used as a toy.
Do not touch the metallic parts of your device so as to avoid a
burn, when your device is working.
51
Regulatory and Safety Information
Regulatory and Safety Information
50
Using Your Device
Please use original accessories or accessories that are
authorized. Using any unauthorized accessories may affect
your device’s performance, and violate related national
regulations about telecom terminals.
Avoid using your device near or inside metallic structures
or establishments that can emit electromagnetic waves.
Otherwise it may influence signal reception.
Your device is not waterproof. Please keep it dry and store in a
shady and cool place.
Do not use your device immediately after a sudden
temperature change. In such case, it will produce dew inside
and outside your device, so don’t use it until it becomes dry.
Handle your device carefully. Do not drop, bend or strike it.
Otherwise your device will be damaged.
No dismantling by non-professionals and only qualified
technicians can undertake repair work.
Operating temperature range of 0°C ~ +35°C and humidity
range of 5% ~ 95% are recommended.
Using Battery
Do not short-circuit the battery, as this can cause excessive
heat and fire.
Do not store battery in hot areas or dispose of it in a fire to
avoid explosion.
Do not disassemble or modify the battery.
Page 63 / 66
AT&T Velocity – User Guide – Prepaid
AT&T Velocity – User Guide – Prepaid
When not using the battery for a long period, remove it from
your device and store it in a cool dry place.
Never use any charger or battery damaged or worn out.
Return the worn-out battery to the provider or put it in the
appointed recycle place. Do not dispose of the battery in
the trash.
WARNING!
If the battery is broken, keep away from it. If it taints
your skin, wash your skin with abundant fresh water and ask
doctor for help if necessary.
Radio Frequency (RF) Energy
This device meets the government’s requirements for exposure
to radio waves.
This device is designed and manufactured not to exceed the
emission limits for exposure to radio frequency (RF) energy
set by the Federal Communications Commission of the U.S.
Government:
The exposure standard for wireless mobile devices employs a
unit of measurement known as the Specific Absorption Rate,
or SAR. The SAR limit set by the FCC is 1.6 W/kg. *Tests for SAR
are conducted using standard operating positions accepted
by the FCC with the device transmitting at its highest certified
power level in all tested frequency bands. Although the SAR
is determined at the highest certified power level, the actual
SAR level of the device while operating can be well below the
maximum value. This is because the device is designed to
operate at multiple power levels so as to use only the poser
53
Regulatory and Safety Information
Regulatory and Safety Information
52
required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output.
The highest SAR value for the device as reported to the FCC
when tested for use at the ear is 1.08 W/kg and when worn on the
body, as described in this user guide, is 1.08 W/kg (Body-worn
measurements differ among device models, depending upon
available enhancements and FCC requirements.)
While there may be differences between the SAR levels of
various devices and at various positions, they all meet the
government requirement.
The FCC has granted an Equipment Authorization for this device
with all reported SAR levels evaluated as in compliance with the
FCC RF exposure guidelines. SAR information on this device is
on file with the FCC and can be found under the Display Grant
section of
after searching on:
FCC ID: SRQ-MF923
SAR compliance for body operation is based on a separation
distance of 10 mm between the unit and the human body. Carry
this device, at least 10 mm away from your body to ensure RF
exposure level compliant or lower to the reported level.
FCC Compliance
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
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AT&T Velocity – User Guide – Prepaid
AT&T Velocity – User Guide – Prepaid
Caution:
Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the
equipment.
Note:
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician
for help.
CTIA Requirements
a) Do not disassemble or open, crush, bend or deform,
puncture or shred.
55
Regulatory and Safety Information
Regulatory and Safety Information
54
b) Do not modify or remanufacture, attempt to insert foreign
objects into the battery, immerse or expose to water or other
liquids, expose to fire, explosion or other hazard.
c) Only use the battery for the system for which it is specified.
d) Only use the battery with a charging system that has
been qualified with the system per CTIA Certification
Requirements for Battery System Compliance to IEEE 1725.
Use of an unqualified battery or charger may present a risk of
fire, explosion, leakage, or other hazard.
e) Do not short circuit a battery or allow metallic conductive
objects to contact battery terminals.
f) Replace the battery only with another battery that has been
qualified with the system per this standard, IEEE-Std-1725.
Use of an unqualified battery may present a risk of fire,
explosion, leakage or other hazard.
g) Promptly dispose of used batteries in accordance with local
regulations.
h) Battery usage by children should be supervised.
i) Avoid dropping the phone or battery. If the phone or battery
is dropped, especially on a hard surface, and the user
suspects damage, take it to a service center for inspection.
j) Improper battery use may result in a fire, explosion or other
hazard.
For those host devices that utilize a USB port as a charging
source, the host device's user manual shall include a statement
that the phone shall only be connected to CTIA certified
adapters, products that bear the USB-IF logo or products that
have completed the USB-IF compliance program.
Page 65 / 66
AT&T Velocity – User Guide – Prepaid
AT&T Velocity – User Guide – Prepaid
Warranty
ZTE offers you a limited warranty that the enclosed subscriber
unit and its enclosed accessories will be free from defects in
material and workmanship for a period that expires one year
from the date of sale of the Product to you, provided that you
are the original end-user purchaser of the Product and provided
that your purchase was made from a supplier authorized by
the Seller. Transfer or resale of a Product will automatically
terminate warranty coverage with respect to that Product. This
limited warranty is not transferable to any third party, including
but not limited to any subsequent purchaser or owner of the
Product. This limited warranty is applicable only to end users in
the United States.
This product or phone is warranted for 12 (twelve) months
from date of purchase.
For warranty service information, please call ZTE service
number (877) 817-1759 (Toll-free). The manufacturer’s
website, http://www.zteusa.com, is also available for
assistance.
This warranty only applies if the product has been used in
accordance with the manufacturer’s instructions under
normal use and with reasonable care.
What this warranty does not cover:
a) Defects or damages resulting from the misuse of this
product.
57
Warranty
Warranty
56
b) Defects or damages from abnormal use, abnormal
conditions, improper storage, exposure to moisture,
dampness or corrosive environments, unauthorized
modifications, unauthorized repair, neglect, rough handling,
abuse, accident, alteration, improper installation, incorrect
voltage application, food or liquid spoilage, acts of God.
c) Normal wear and tear.
d) If the Product has been opened, modified or repaired
by anyone other than a warranty service center or if it is
repaired using unauthorized spare parts.
e) If the serial number or mobile accessory date code has
been removed, erased, defaced, altered, or are illegible in
any way subject to sole judgment of ZTE.
LIMITED WARRANTY
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS
LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY
AGAINST ZTE AND ZTE’S SOLE AND EXCLUSIVE LIABILITY
IN RESPECT OF DEFECTS IN PRODUCT. HOWEVER, THIS
LIMITED WARRANTY SHALL NOT EXCLUDE NOR LIMIT ANY OF
YOUR LEGAL (STATUTORY) RIGHTS UNDER THE APPLICABLE
NATIONAL LAWS.
TO THE EXTENT PERMITTED BY APPLICABLE LAW ZTE DOES
NOT ASSUME ANY LIABILITY FOR LOSS OF OR DAMAGE TO OR
CORRUPTION OF DATA, FOR ANY LOSS OF PROFIT, LOSS OF
USE OF PRODUCTS OR FUNCTIONALITY, LOSS OF BUSINESS,
LOSS OF REVENUES OR LOSS OF ANTICIPATED PROFIT,
INCREASED COSTS OR EXPENSES OR FOR ANY INDIRECT,

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