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AT&T Velocity – User Guide – Prepaid
AT&T Velocity – User Guide – Prepaid
39
Use Your Mobile Hotspot
Use Your Mobile Hotspot
38
On the AT&T Wi-Fi Manager home page:
Log in as Administrator.
Click
About
on the navigation menu on the left side.
Software Update
Software or firmware updates for the mobile hotspot may
become available periodically. You will receive an alert when
an update becomes available, and you can check for updates
manually from the mobile hotspot or from the AT&T Wi-Fi
Manager home page.
Once an update becomes available, you can load it immediately
or postpone installation for up to 12 hours. After 12 hours, the
update installs automatically.
On the mobile hotspot:
If you read an alert indicating an update is available, you can
choose to update now or postpone. Go to step 5.
If you want to check for updates manually, from the home
screen, tap
Settings
.
Tap
AT&T Software Update
.
Tap
Check for update
.
If an update is available, the software will be downloaded and
provide 2 options if it is not a critical update:
•
Tap
Reboot & install
to load the update immediately, or
•
Tap
Remind me later
to wait for 4 hours. An alert will appear
after 4 hours reminding you that the update is available.
Note:
If the update is critical, you will only have the option to
Reboot & install
.
If you are updating now, a message will appear if your mobile
hotspot’s battery is low. Plug your mobile hotspot into your
wall charger, and then tap
Begin
. (This ensures the update
will complete without the device shutting off midway through
the update.)
Page 57 / 66
AT&T Velocity – User Guide – Prepaid
AT&T Velocity – User Guide – Prepaid
Reset the Mobile Hotspot
You can reset the mobile hotspot to the factory setting on the
mobile hotspot or the AT&T Wi-Fi Manager home page. (This
is useful if you have lost your Admin Login for the AT&T Wi-Fi
Manager home page.)
Notes:
•
If you reset the modem to factory settings, all of your
customizations will be lost. If you want to keep them, save
them before doing the reset, then restore them afterward.
•
When you reset the mobile hotspot, any currently connected
devices will lose access and will have to be reconnected after
the mobile hotspot restarts.
On the mobile hotspot:
From the home screen, tap
Settings
.
Tap
Factory Reset
.
Tap
Reset device
>
OK
.
On the AT&T Wi-Fi Manager home page:
On the home page, click
Settings
on the navigation menu on
the left side.
Click
Advanced
>
Device Reset
tab.
Click
Reset
.
Click
Yes
.
After the device has reset, reconnect Wi-Fi devices.
41
Advanced Settings
Use Your Mobile Hotspot
40
Advanced Settings
This chapter provides information on how to configure
advanced settings for various aspects of the device such as
Wi-Fi settings, WAN settings, router settings, etc.
Manage Wi-Fi
Set Wi-Fi Network Options
To configure the Wi-Fi network options:
On the AT&T Wi-Fi Manager home page, log in as
Administrator.
Click
Settings
on the navigation menu on the left side.
Click
Wi-Fi
>
Advanced Settings
tab.
For the Main Wi-Fi and Guest Wi-Fi networks, select the
desired options.
•
Band Selection
— The Wi-Fi band range used for the
selected network. 2.4 GHz uses less power and is longer
ranged than 5 GHz, but 5 GHz can provide higher speeds
with less interference.
•
Network Mode
— The WLAN protocol being used. The
recommended value depends on the band range selected:
•
2.4 GHz — 802.11 b/g/n or 5 GHz — 802.11 a/n
•
Channel Bandwidth
— Choose 20Mhz or 20MHz/40MHz.
•
Country/Region Code
— Select a country from the drop-
down menu.
Page 58 / 66
AT&T Velocity – User Guide – Prepaid
AT&T Velocity – User Guide – Prepaid
•
Frequency (Channel)
— The Wi-Fi channel used. The
recommended value is Automatic, which chooses the
channel that will provide the least interference.
Click
Apply
.
Change Advanced Settings
View WAN Information
View detailed network information, such as the active network,
connection status, signal strength, etc.
On the AT&T Wi-Fi Manager home page, log in as
Administrator.
Click
About
.
Enable Port Forwarding
If your computer hosts a server, you can enable port forwarding
so that other users can access the server.
To enable port forwarding:
On the AT&T Wi-Fi Manager home page, log in as
Administrator.
Click
Settings
on the navigation menu on the left side.
Click
Firewall
>
Port Forwarding
tab.
Select
Enable
beside Port Forwarding Settings, and then click
Apply
. The Port Forwarding list will appear. Incoming traffic
is forwarded to specific ports and devices on your network
(using their local IP addresses).
43
Advanced Settings
Advanced Settings
42
Identify the ports to forward. Enter the port forwarding
information (the IP address, the Port range, the Protocol, and
the comment), and then click
Apply
.
Caution:
Port forwarding creates a security risk. When not
required, port forwarding should be disabled.
Enable MAC/IP/Port Filtering
You can Enable or Disable the Mac/IP/Port Filtering feature as
needed to block certain Internet traffic. If this setting is enabled,
you can then choose whether traffic is Accepted or Dropped
by default by selecting the appropriate option from the Default
Policy drop-down box.
To enable port filtering:
On the AT&T Wi-Fi Manager home page, log in as
Administrator.
Click
Settings
on the navigation menu on the left side.
Click
Firewall
>
MAC/IP/Port Filtering
tab.
Select
Enable
.
Select the Default Policy:
•
Accepted
— Internet traffic is allowed by default. Only
traffic from the selected applications will be blocked
from accessing the Internet. Traffic is identified by port
numbers. Some applications are pre-defined. You can
define additional applications by clicking
Add Custom
Application
, but you need to know details of the traffic used
and generated by the applications you wish to define.
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AT&T Velocity – User Guide – Prepaid
AT&T Velocity – User Guide – Prepaid
In particular, you need to know the port numbers and the
protocol (TCP, UDP) used by outgoing traffic.
•
Dropped
— Internet traffic is blocked by default. Only traffic
from the selected pre-defined or custom applications are
allowed to access the Internet.
Click
Apply
.
Enable VPN Passthrough
If you want to connect to a corporate network using VPN, you
first need to enable VPN connections (passthrough).
To enable VPN passthrough:
On the AT&T Wi-Fi Manager home page, log in as
Administrator.
Click
Settings
on the navigation menu on the left side.
Click
Advanced
>
Router
tab.
In the VPN Passthrough section, select
Enable
beside VPN
Passthrough, and click
Apply
.
Configure APN Details
The APN is checked to determine the type of network
connection to establish. Your mobile hotspot comes
preconfigured with the APN (Access Point Name) for AT&T.
To add an APN for another network:
On the AT&T Wi-Fi Manager home page, log in as
Administrator.
45
Advanced Settings
Advanced Settings
44
Click
Settings
on the navigation menu on the left side.
Click
Network
>
APN
tab.
Click
Add
.
Enter the profile name and APN (obtained from your carrier).
Select the network Authentication mode. The options are:
•
NONE (default)
•
CHAP
•
PAP
Enter the User Name and Password, if these are required for
the wireless network.
Click
Save
.
To select the APN entry to use:
From the drop-down box beside Profile Selection, select the
desired APN to use.
To remove an APN entry:
Select the APN you want to remove, and click
Delete
.
Enable DMZ
In a DMZ (demilitarized zone) network configuration, a
computer runs outside the firewall in the DMZ. This computer
intercepts incoming Internet traffic, providing an extra layer of
protection for the rest of the network.
Page 60 / 66
AT&T Velocity – User Guide – Prepaid
AT&T Velocity – User Guide – Prepaid
47
Troubleshooting
Advanced Settings
46
To enable DMZ and designate a computer to screen
incoming traffic:
On the AT&T Wi-Fi Manager home page, log in as
Administrator.
Click
Settings
on the navigation menu on the left side.
Click
Firewall
>
DMZ
tab.
Select
Enable
beside DMZ.
In the DMZ IP Address field, enter the IP address of the
computer you want to have in the DMZ.
Click
Apply
.
Set Router Options
To set the mobile hotspot’s LAN options:
On the AT&T Wi-Fi Manager home page, log in as
Administrator.
Click
Settings
on the navigation menu on the left side.
Click
Advanced
>
Router
tab.
Enter the desired information in the each section.
If the DHCP Server is enabled, it automatically assigns an IP
address to each device on the network and manages their
configuration information.
Click
Apply
.
Troubleshooting
Problem
Suggested Solution
Cannot
establish the
Wi-Fi connection
between your
device and client
Refresh network list and select the
correct SSID.
Check the IP address to make sure
your client can obtain an IP address
automatically in the Internet protocol
(TCP/IP) properties.
Type the correct network key (Wi-Fi
password) when you connect to the
device.
The client
connected to the
device cannot
access the Internet
Make sure your SIM card is available.
Change the location to find a place with
good signal.
Contact your service provider.
Cannot visit the
web user interface
configuration page
Enter the correct address. The default
address is http://192.168.1.1 or
http://attwifimanager.
Only use one network adapter in your PC.
Do not use any proxy server.

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