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Page 31 of 39
PHONEBOOK
•
Click Phonebook to view your SIM card contacts.
•
Contacts are automatically read into the device but you can also copy and save
on your device.
•
Select the Contact to view more details, click Edit to make any changes, then
select the Save location as Device.
•
Contacts stored on the device can include additional fields.
•
Select New to create a new contact and choose the save location as Device or
SIM card.
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Page 32 of 39
INFORMATION
•
View the device IMEI number, Signal strength and other details.
•
Change the SSID
•
Change the Wi-Fi Performance
•
Setting to Short Range will preserve battery life by reducing the Wi-Fi power but
this will give you less reach and lower speeds.
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Page 33 of 39
EXTERNAL ANTENNA PORTS
•
Signal strength can be improved by adding external antennas.
•
It is preferred to use both ports for best quality reception and service.
•
If you only have a single antenna then use the main port shown on the diagram
above.
•
The device supports dual TS9 connectors and dual antennas will provide better
signal strength and higher data rates.
•
Only use the correct antenna with the TS9 termination suitable for ZTE data
products.
•
Insert and remove the connections carefully. Do not pull on the cable to remove
the connection. The antenna ports are delicate and need to be treated with
care.
•
Physical damage to the antenna port will render your device unusable and is not
covered by the manufacturer’s warranty.
•
See your warranty card for full terms and conditions.
Page 34 / 39
Page 34 of 39
HELP
Click Help to access the system help
Click the Help icon
to see in context help
Go to
zte.com.au
for FAQ’s, product and warranty support
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Page 35 of 39
TROUBLESHOOTING
If you have any problems with your connection or modem please consult the
manual and check this section. If the problem still exists contact your service
provider or check our website for more details at zte.com.au
Problem
Possible Causes
Suggested Solution
The user interface
doesn’t start after
the modem is
plugged in.
PC configuration is not
correct.
(No autorun)
Start the program manually by
going Start > Program Files or
use the shortcut on the
desktop.
The modem has
no signal.
SIM Card is locked
You have no
network coverage.
Try moving location until you
get good reception.
Move the modem to a higher
position or different
orientation.
Network coverage is low
Consider purchasing an
external antenna. Use a TS9
connector.
SIM card requires a PIN or
PUK number.
SIM is not inserted
correctly
Contact your service provider
to obtain the PIN or PUK key.
Check the SIM card is inserted,
is active and is a valid SIM.
Data connection
failed.
You have no
network coverage.
Try moving location until you
get good reception.
The modem
cannot connect to
the internet when
overseas
You don’t have
international roaming
enabled on your plan.
Consult your service provider
before you go overseas to
enable roaming.
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