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Note
: Before placing your first call, make sure that the phone cord is
secure in the PHONE port, the READY light (located in the VoIP area
of the X6v's front panel) is green, and that you hear a dial tone when
you pick up the handset. (You might need to wait for up to one minute
while the VoIP system resets itself).
To call another Global Village user
, enter the person's seven-digit
Global Village phone number. These calls are always free, regardless of
the distance or country you are calling.
The Global Village phone number is not the same as a traditional
landline number. You can access a VoIP phone number directory for
Global Village users at the Global Village Web site.
To make free calls to users of other VoIP services
all over the world,
first dial
**
, then a three-digit Internet area code followed by the VoIP
number. Go to
www.globalvillage.com
for a list of cooperating VoIP
services and their Internet area codes.
To call a traditional landline phone number
, simply pick up the
telephone that's connected to the Global Village network via the PHONE
port on the X6v and dial any number around the globe. For example, in
the U.S., dial
1
plus the area code and seven-digit number. In the U.K.,
include the city code, as you would when dialing from a mobile phone.
To dial international numbers, dial the international code (
011
in the U.S.,
00
in most other countries) plus the country code and phone number. For
rates, visit the Global Village Web site.
To answer an incoming VoIP call
, simply pick up the phone. When you
register for the Global Village service, you receive a free Internet
Protocol (IP) phone number that people use when calling you over the
Internet.
To receive calls from regular telephones
, you can either connect a
landline to the X6v or sign up for a phone number through Global Village.
See
Managing Your Global Village Account
on page 14 for details.
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Activating Your Global Village Account
You must activate your new Global Village account before you can make
changes or add features.
1
Open your Web browser and type
in the browser's address field.
2
On the
Global Village Login
page, type your Global Village
User ID
Number
and
Password
, then click
Login
.
3
On the
Activate Account
page, complete each field with the required
information, then click the
Agreement of Terms
checkbox.
4
Click
Update Information
to save the information that you entered.
5
On the
Global Village: 911 Advisory
page, read the text, then click the
confirmation box.
The Service acknowledges your account activation and lists current
activity and services.
6
Log out or continue using the Global Village account summary to
manage your account.
Customizing Your Global Village Service
You can use the Zoom Configuration Manager to customize your Global
Village service and to specify when to use the VoIP and/or landline
connection.
1
Make sure that your computer and modem are powered on, and that
the ETHERNET, DSL, PHONE, and TELCO cords are secure in the
X6v and external ports.
2
Open your Web browser and type
in the browser's
address field.
3
When the authentication dialog opens, type
user
and
password
(each in lower-case letters) in the
User Name
and
Password
fields, then
click
OK
.
4
On the
ADSL Setup
page, click the
VoIP
icon
.
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The
My VoIP Account Status
page opens and displays:
the
Provider Name
(Global Village)
your VoIP phone number (which is also your SIP User ID)
your
Caller ID
(the name displayed when you call someone)
5
On the
My VoIP Account Status
page, click
VoIP Express Setup
.
6
When the
My VoIP Account Express
Setup
page opens, you can specify
your VoIP preferences.
Field
Setting/Description
If My Call Starts With ...
Specifies when to use the landline
(TELCO) connection when you connect
the X6v's TELCO port to a standard
telephone service jack.
Enter area codes, city and/or country
codes, or entire numbers. Include any
required prefixes such as
011
,
00
, or
1
.
Separate the entries with a comma or a
comma and a space.
The numbers that you enter will be dialed
on your TELCO line. All other numbers
will be dialed over your VoIP connection.
There is a limit of 18 entries.
Auto-add this Area Code
...
Type the area or city code that the X6v
will automatically add to local calls.
Number of digits I will
dial for Local Calls
If you entered an area or city code in the
previous (
Auto-add ...
) field, specify the
number of additional digits for local calls.
For example, if local calls have this
format: 555-1234, type
7
. (Ignore the
dash.)
Select
Enable
(the default) or
Disable
.
If I normally want Auto-
Add Area Code calls ...
Select
Enable
(the default) or
Disable
.
Route VoIP calls ...
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7
Click
Save These Settings
to save your account information and write it
to flash memory.
Managing Your Global Village Account
1
Open your Web browser and type
in the browser's address field.
2
On the
Global Village Login
page, type your Global Village
User ID
Number
and
Password
, then click
Login
.
3
On the
Account
Summary
page, click menu items in the left column to
manage, update, and monitor your account. See the Global Village
FAQ and live technical support menu items for information and help
with account management.
4
Click
log out
to exit from Global Village account management.
Setting Up Your Global Village Account After
Exiting the Installation
If you exited the installation before setting up your Global Village
account, you can use the
Install Assistant
to do it now.
1
Power on your computer and modem, then verify that the Ethernet
and phone cords are secure in their ports.
2
Put the X6v CD in your computer's CD drive.
3
On the
Install Assistant
screen, select your modem from the list of
Zoom ADSL modem models, then click
Next
.
4
Select
Go to Global Village Account
from the menu, then click
Next
.
5
Respond to the on-screen prompts to set up your VoIP connection
and service.
Note
: When the Install Assistant displays your new Global Village
User ID Number and Password, write it down and save this
information. You'll use it later to register your account on the Global
Village Web site.
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6
The X6v saves all configuration information, then reboots. When the
modem's INTERNET and READY lights are green, you can begin
making VoIP calls.
7
Click
Finish
to end your session with the Install Assistant.
Advanced VoIP Setup
The default options that are set during the X6v installation are sufficient
for most users. However, if you want or need to change the X6v’s
settings, the Zoom Configuration Manager provides an
Advanced VoIP
Setup
screen that you can use.
For detailed information about setting up and using advanced VoIP
features, see the
Zoom X6v ADSL User Guide
on the X6v CD.
Connecting the X6v to a Landline
If you connect the X6v's TELCO (
Tel
ephone
Co
mpany) port to a landline
telephone service, you can choose to make some calls through your
landline and other calls over the Internet. If the landline is also set for
DSL service, be sure to connect an ADSL filter between the telephone
line and the X6v's TELCO port.
See
Customizing Your Global Village Service
on page 12 for instructions
on configuring your X6v's landline (TELCO) connection.
Landline Connection Advantages
The X6v automatically sends all emergency calls (911, 999, 100, and
11x numbers) over your landline.
If the X6v's Internet connection is disrupted, your phone calls are
automatically switched to your landline service. You can disable this
feature on the
My VoIP Account Express
Setup
screen.
You can use the phone plugged into the X6v to answer incoming landline
calls if you’re not already using that phone for a VoIP call when the
incoming call arrives.
You can also use the phone plugged into the X6v to join a landline call
that’s already in progress. Simply take the phone off-hook and dial #8.
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