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Page 16 / 142 Scroll up to view Page 11 - 15
(page 21) computers with built-in wireless capabilities.
¾
If you are using a Macintosh computer see the instructions on page 22 for
Connecting a Macintosh OS X Computer with Built-in Wireless Capabilities
.
¾
Some older Windows computers may have
built-in wireless networking
capabilities,
but not use the Windows 8, 7, Vista, or XP utility to configure wireless networking. If this is
so, set up your computer’s wireless connection using the instructions on page 23 for
Connecting a Computer with a wireless adapter to the Cable Modem/Router
.
¾
Some
computers
may need a
wireless network adapter installed
. This can be a USB
adapter, PC Card adapter, or PCI adapter. When you install the adapter, make sure that it
is set to
infrastructure
or
access point
mode (NOT
ad-hoc
or
peer-to-peer
mode). If
you need help installing your wireless adapter or setting its mode, refer to the
documentation that came with it. After you install the adapter, see the instructions on
page 23 for
Connecting a Computer with a wireless adapter to the Cable Modem/ Router
.
16
Page 17 / 142
Connecting a Wireless-enabled Device (including the
iPhone or other cellular phones, iPad or other tablets,
the iPod Touch, etc.) to the Cable Modem/Router
1
Select the wireless-enabled computer or device that you want to add to the network.
The device should have software that will let it perform a
site search
to scan for
available wireless networks in your area. You may have to click on something like
Settings
and then
Wi-Fi
. When the list of available wireless networks appears, click
on
Zoomxxxx_5G
to connect to your Cable Modem/Router’s 5 GHz network. If you
do not see
Zoomxxxx_5G
then most likely your wireless adapter does not support
the 5 GHz network, so click on
Zoomxxxx.
In both cases, xxxx are the last 4
characters of the cable modem CM MAC address. You can find
Zoomxxxx
printed
on the bottom label of your Cable Modem/Router. In the unlikely event that you
changed the SSID from the default, select your new SSID.
2
When prompted for the wireless password, enter your Pre-Shared Key (Security
Key/Password) and click
Connect
or
Join
. Your Security Key/Password can be
found on the bottom label of your Cable Modem/Router.
Tip!
If you need help, refer to the documentation that came with your wireless device.
3
Test your wireless connection. Open your device’s Web browser (for instance,
Internet Explorer, Firefox, or Chrome) and try to connect to a familiar Web address. If
you are unable to connect, make sure you followed the instructions.
If you did,
please see
Appendix A: Troubleshooting Tips
.
Your device is now connected to your wireless network. If you want to connect additional
computers or devices, follow the instructions for your device by starting at the first page
of this chapter.
To disconnect from the current network:
1
On your wireless device or computer, find the wireless network connection option
(similar to the process of adding your device or computer to the network).
2
Select or click on
Disconnect
,
Forget
,
Forget this network
or similarly-named
button
.
In doing this, you may need to select your SSID (wireless network name).
17
Page 18 / 142
Connecting a Windows 8.1 or Windows 8 Computer with Built-in
Wireless Capabilities
1
On the desktop, click the
Wireless Network Icon
in your computer’s
notification area.
2
If available, click on
Zoomxxxx_5G
to connect to your Cable Modem/Router’s 5 GHz
network. If you do not see
Zoomxxxx_5G
than most likely your computer does not
support the 5 GHz network, so go ahead and click on
Zoomxxxx.
In both cases,
xxxx are the last 4 characters of the cable modem CM MAC address. You can find
Zoomxxxx
printed on the bottom label of your Cable Modem/Router. In the unlikely
event that you changed the SSID from the default, select your new SSID.
3
Click
Connect
. If you want to connect to this network automatically in the future,
check the
Connect Automatically
checkbox.
4
When prompted to enter your Network Security Key, enter your Pre-Shared Key
(Security Key/Password) and click
Next
. Your Security Key/Password can be found
on the bottom label of your Cable Modem/Router.
5
When asked “Do you want to turn on sharing between PCs and connect to devices
on this network?” Click
Yes
to enable sharing and
No
to disable sharing. Sharing
sets up your firewall to allow other users on your network to share files, folders or
devices such as printers.
Most users should select
Yes
. If you know you don’t want
to share files or devices, select
No.
6
Test your wireless connection. Open your computer’s Web browser and try to
connect to a familiar Website. If you are unable to connect, make sure you followed
the instructions. If you did, please see
Appendix A: Troubleshooting Tips
.
Your computer is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at the
first page of this chapter.
To disconnect from the current wireless network:
1
Left-click the wireless network icon in the notification area of the Windows taskbar.
2
Left-click your SSID (wireless network name) and select
Disconnect
.
18
Page 19 / 142
Connecting a Windows 7 Computer with Built-in
Wireless Capabilities
1
Click the
Wireless Network Configuration
utility icon
in your computer’s
system tray.
2
If available, click on
Zoomxxxx_5G
to connect to your Cable Modem/Router’s 5 GHz
network. If you do not see
Zoomxxxx_5G
than most likely your wireless adapter
does not support the 5 GHz network, so go ahead and click on
Zoomxxxx.
In both
cases, xxxx are the last 4 characters of the cable modem CM MAC address. You can
find
Zoomxxxx
printed on the bottom label of your Cable Modem/Router. In the
unlikely event that you changed the SSID from the default, select your new SSID.
3
Click
Connect
. If you want to connect to this network automatically in the future,
check the
Connect Automatically
checkbox.
4
When prompted to enter your Network Security Key, enter your Pre-Shared Key
(Security Key/Password) and click
OK
. Your Security Key/Password can be found on
the bottom label of your Cable Modem/Router.
5
Test your wireless connection. Open your computer’s Web browser and try to
connect to a familiar Website. If you are unable to connect, make sure you followed
the instructions. If you did, please see
Appendix A: Troubleshooting Tips
.
Your computer is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at the
first page of this chapter.
To disconnect from the current network:
1
Left-click the wireless network icon in the notification area of the Windows taskbar.
2
Left-click your SSID (wireless network name) and select
Disconnect
.
19
Page 20 / 142
Connecting a Windows Vista Computer with Built-in
Wireless Capabilities
1
From the
Start
menu select
Connect to
.
2
If available, click on
Zoomxxxx_5G
to connect to your Cable Modem/Router’s
5 GHz network. If you do not see
Zoomxxxx_5G
than most likely your wireless
adapter does not support the 5 GHz network, so go ahead and click on
Zoomxxxx.
In both cases, xxxx are the last 4 characters of the cable modem CM MAC address.
You can find
Zoomxxxx
printed on the bottom label of your Cable Modem/Router.
In the unlikely event that you changed the SSID from the default, select your new
SSID.
3
Click
Connect
.
If a message pops up asking you to enter your PIN on the Zoomxxxx page, select “I
want to enter the network key or passphrase instead.” Then click
Next
.
4
When prompted to enter your Network Security Key, enter your Pre-Shared Key
(Security Key/Password) and hit
Connect
. Your Security Key/Password can be
found on the bottom label of your Cable Modem/Router.
5
In the
Successfully connected to [desired network]
dialog box, you have three
options. You can:
Select
Save the network
and
Start this connection automatically
if you
always want to connect to the same network. Then click
Close
. The next time
you start your computer, you will automatically connect to the selected network.
Select
Save the network
and clear the
Start this connection automatically
check box if you don't want to
automatically
connect to this network every time
you start your computer but you will want to
sometimes
connect to this wireless
network in the future. Click
Close
to display the
Select a location . . .
dialog
box where you choose a location. Windows Vista automatically applies the
correct network security settings. If the
User Account Control
dialog box
appears, click
Continue
.
Click
Close
to complete the connection procedure. Select this option if you are
connecting to this network only one time.
6
Test your wireless connection. Open your computer’s Web browser and try to
connect to a familiar Website. If you are unable to connect, make sure you followed
the instructions. If you did, please see
Appendix A: Troubleshooting Tips
.
Your computer is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at the
first page of this chapter.
20

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