Now that your cable modem is connected, do this.

When your cable modem first connects to your cable service provider, allow 5 to 30

minutes for the cable modem to connect to the network. The cable modem uses this time

to locate and connect to the appropriate channels for communication. You’ll see the DS

(downstream), US (upstream), and Online modem lights flashing until the Online light

stays steady green to signal success. (Blue US/DS LEDs indicate channel bonding.)

•

To check that your cable modem is working, open your browser and go to a

familiar Web site. If it works, congratulations! Installation is complete for a single

PC. For Internet access using a smartphone, tablet, or other wireless device, first

see

this chapter’s

Connecting your Cable Modem/Router wirelessly to some

device

.

•

If you want to connect additional computers or other devices using the

modem/router’s Ethernet/LAN ports, see this chapter’s

Read this only if you are

connecting additional computers and/or other devices to your Cable

Modem/Router’s Ethernet/LAN ports

.

•

If you are using the Cable Modem/Router for online gaming and need to make

changes to the router’s firewall, please see

Chapter 5: Online Gaming

.

•

If you are like most users, you will

not

need to make changes to the Cable

Modem/Router’s advanced settings.

If your setup requires you to make

changes to advanced settings, go to

Chapter 6: Advanced Setup

.

11

Front Panel LEDs

LIGHT

COLOR

DESCRIPTION

Power

Green

ON

: Power is supplied to the Cable

Modem/Router.

OFF

: Power is not supplied to the Cable

Modem/Router.

DS

Receive

Downstrea

m sync

Green

or

Blue

Blinking

: Scanning for downstream channel

Green ON

: Synchronized on 1 channel only

Blue ON

: Synchronized with more than 1

channel (Downstream Bond mode)

US Send

Upstream

sync

Green

or

Blue

Blinking

: Ranging is in progress.

Green

: Ranging is complete; operate on 1

channel

Blue

: Ranging is complete; operate on more

than 1 channel (Upstream Bond mode)

OFF

: Upstream channel is inactive

Online

Green

Blinking

: Cable interface is acquiring IP

address, time of day, and configuration

ON

: Cable Modem/Router is online

OFF

: Cable Modem/Router is offline

Wireless

or WPS

Green

or

Orange

ON

:

Wireless is enabled or Pairing

completed successfully

OFF

: Wireless is not enabled

Orange Blinking

: WPS is in discovery

mode (pairing)

WPS

Button

Pressing the WPS button initiates a WPS

connection with other wireless devices.

12

Back Panel

LAN 1-4

(Gigabit Ethernet 1-4)

Four 10/100/1000 auto-sensing Ethernet

ports for computers and other devices that

have an Ethernet port.

RESET

Press and hold this recessed button at

least 8 seconds in the unlikely event that

you want to restore the default factory

settings. This button is recessed to

prevent accidental resets of your cable

modem/router.

COAX

Connect your coaxial cable line to this

port.

POWER

Connect the supplied power cube to this

port

13

3

Connecting Devices to the Cable

Modem/Router

This chapter explains how to connect devices (computers, phones, tablets, game

stations, etc.) to the Cable Modem/Router. These devices can be connected either

wirelessly or to one of the Ethernet ports on your Cable Modem/Router.

If you are connecting a computer or other device to an Ethernet LAN port of the Cable

Modem/Router, please go to

Connecting Additional Computers and/or Other Devices to

the Cable Modem/Router’s Ethernet/LAN ports

. If you are connecting one or more Wi-Fi

compatible devices wirelessly to the cable modem/router, please continue below.

Connecting Wi-Fi compatible wireless devices to your Cable

Modem/Router.

Your Cable Modem/Router comes pre-configured wireless settings as discussed below.

Most users should simply use these default settings.

•

WPA2-PSK/WPA-PSK security is enabled

•

A random Pre-Shared Key (also called a security key or password) is assigned.

The Security Key/Password is printed on the bottom label of your Cable

Modem/Router.

Cable Modem Bottom Label:

14

•

The default SSID (wireless network name) is assigned as

Zoomxxxx

(where

xxxx are the last 4 hexadecimal characters of the cable modem CM MAC

address). This SSID is printed on the bottom label of your cable modem/router.

The SSID printed on your bottom label is the for the 2.4 GHz network. The SSID

for the 5 GHz network is

Zoomxxxx_5G

.

Your Cable Modem/Router is capable of sending and receiving wireless data on both the

2.4GHz frequency band and the 5 GHz frequency band at the same time. Almost all

computers, smartphones, tablets, and other client devices support the 2.4 GHz band,

and some also support the 5 GHz band. A major advantage of the 5 GHz band is that it’s

normally much less crowded with other devices trying to use that band. This is especially

important in areas with lots of wireless devices, such as some cities. To select Model

5363’s 5 GHz network for a client device, pick the network ending in

5G

.

You may want

to try both SSIDs to see which one gives you better speed and range.

If you want to change these default settings please see

Chapter 4, Changing the Default

Wireless Settings

before connecting your wireless computers or devices. You must use

compatible wireless settings for each computer or device that you want to wirelessly

connect to the Cable Modem/Router, as described below.

Establishing your Wireless Network

If all the computers or devices on your network support WPS, you can use WPS to easily

set up your network. Windows 8, 8.1 and 7 support WPS. Non Windows devices typically

have a button called WPS on them if they support WPS. (Note: Apple iPads, iPhones,

and Macintosh computers do not support WPS as of March 2013.)

Please see

Using

WPS to set up your Wireless network

if you want to use WPS for wireless connections to

your cable modem/router.

If some of the wireless devices do not support WPS, or if you do not know whether they

do support WPS, you can configure each computer or device manually. To do that,

select one of the possibilities for that computer or other device below:

¾

If you have a non-computer

wireless device like an iPhone or other cellular phone,

iPad or other tablet, iPod Touch

, etc., see the instructions on page 17 for

Connecting a

Wireless-enabled Device to the Cable Modem/Router

.

¾

Many newer

Windows 8.1, 8, 7, Vista, and XP computers have built-in wireless

networking

capabilities and do not require the installation of a wireless component.

If this is the case, you should set up that computer’s wireless connection using the

Windows 8.1 or 8, 7, Vista, or XP connect utility. See

the sections below on

connecting

Windows 8.1 or 8

(page 18),

Windows 7

(page 19),

Vista

(page 20), or

XP

15