1. Home
    2. /
  2. Manuals
    3. /
  3. Ubee
    4. /
  4. DVW32CB
    5. /
  5. 5
Page 21 / 114 Scroll up to view Page 16 - 20
Ubee Interactive
Troubleshooting the Installation
Ubee DVW32CB Advanced Wireless Voice Gateway Subscriber User Guide
•
January 2015
17
Check the connection between the power outlet and the power cord. Verify the
power outlet is energized and the power cord is connected to the power outlet.
Check the connection between the power cord and the DVW32CB. Power off the
unit and wait for 5 seconds and power it on again. If the problem still exists, there
may be a hardware problem.
The ETH1, ETH2, ETH3, or ETH4 LEDs on the back of the modem are not lit
where Ethernet cables are connected.
Restart the computer so that it can re-establish a connection with the DVW32CB.
Check for a resource conflict (Windows users only):
1.
Right-click
My Computer
on your desktop and choose
Properties
.
2.
Choose the
Device Manager
tab and look for a yellow exclamation point or red
X
over the
network interface card (NIC) in the Network Adapters field. If you see either one, you may
have an interrupt request (IRQ) conflict. Refer to the manufacturer’s documentation or ask
your service provider for further assistance.
Verify that TCP/IP is the default protocol for your network interface card.
Power cycle the DVW32CB by removing the power cord from the electrical outlet
and plugging it back in. Wait for the device to re-establish communications with
your cable service provider.
Check General Connectivity Issues:
If your PC is connected to another hub or gateway, connect the PC directly into an
Ethernet port on the DVW32CB.
If you are using a cable splitter, remove the splitter and connect the gateway
directly to the cable wall outlet. Wait for it to re-establish communications with the
cable service provider.
Try a different cable. The Ethernet cable may be damaged.
The BATTERY LED is not lit.
If you have installed a battery, verify you have the correct battery, model
SMPCM10.
Verify the battery is inserted correctly in the battery housing on the bottom of the
DVW32CB. Make sure the battery is inserted past the clip on the side that holds
the battery in place. The battery “clicks” into place when inserted properly.
If none of these suggestions work, contact your service provider for further assistance.
Page 22 / 114
Ubee DVW32CB Advanced Wireless Voice Gateway Subscriber User Guide
•
January 2015
18
3
Using the Web User Interface
The Web user interface (UI) for the DVW32CB is easy to access and allows you to view
and configure settings for your wireless gateway device. You can validate the installation
by accessing the Web user interface on the device.
Topics
See the following topics:
Accessing the Web User Interface Locally on page 18
Logging Out of the Web User Interface on page 20
3.1
Accessing the Web User Interface Locally
Access the Web user interface for the DVW32CB from a Web browser, such as Internet
Explorer on a Windows computer. Default login values are shown in the steps below.
Steps
To access the Web user interface:
1.
Launch an Internet browser, such as Internet Explorer, from your computer.
2.
Enter the following IP address in the address bar of the browser window and press the
Enter key.
3. An initial screen will appear with basic information about the DVW32CB Advanced
Wireless Voice Gateway. Click “
Login
.”
Page 23 / 114
Ubee Interactive
Accessing the Web User Interface Locally
Ubee DVW32CB Advanced Wireless Voice Gateway Subscriber User Guide
•
January 2015
19
4. Enter the username and password in the authentication dialog box.
Standard User Web Interface Login
:
Username:
admin
Password:
<random password>
(The random password can be found on the device label, referred to as “GUI
password”)
The following menu options are available.
Page 24 / 114
Ubee Interactive
Logging Out of the Web User Interface
Ubee DVW32CB Advanced Wireless Voice Gateway Subscriber User Guide
•
January 2015
20
After logging in, the Status > Software screen displays software information about the
DVW32CB. For screen field descriptions, refer to
Using the Software Option on page
22
.
3.2
Logging Out of the Web User Interface
To log out of the Web user interface, click
Logout
on the top right of the menu bar.
The following screen confirms that you are logged out of the device and gives you the
option to return to the login page.
Page 25 / 114
Ubee DVW32CB Advanced Wireless Voice Gateway Subscriber User Guide
•
January 2015
21
4
Understanding the Status Menu
The
Status
menu
of the Web user interface allows you to access information about the
DVW32CB, such as software, connection (downstream and upstream), diagnostics, and
event log.
Topics
See the following topics:
Using the Software Option on page 21
Using the Connection Option on page 22
Using the Account Option on page 25
on page 25
Using the Client List Option on page 28
Using the User Default Option on page 30
Steps
To access status options:
1.
Access the Web user interface. Refer to
Accessing the Web User Interface Locally on
page 14
.
2. Click
Status
from the main menu.
4.1
Using the Software Option
The
Software
option displays the device’s internal software and hardware configuration.
Steps
To view software information:
1.
Click
Status
from the main menu.
2. The
Software
screen is shown. Field descriptions are listed below the screen
example.

Rate

4 / 5 based on 1 vote.

Popular Ubee Models

Famous Router IPs
Famous Router Companies
Bookmark Our Site

Press Ctrl + D to add this site to your favorites!

Share
Top