TRENDnet TEW-811DRU Router Manual PDF (Setup & Configuration Guide)

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TRENDnet User’s Guide

TEW-811DRU

Technical Specifications

Hardware

Standards

Wired: IEEE 802.3 (10Base-T), IEEE 802.3u (100Base-TX), IEEE 802.3ab

(1000Base-T), Wireless: IEEE 802.11ac (draft 2.0), IEEE 802.11n, IEEE

802.11g, IEEE 802.11b, 802.11a

Internet Protocol

IPv4 and IPv6

LAN

4 x 10/100/1000 Mbps Auto-MDIX

WAN

1 x 10/100/1000 Mbps Auto-MDIX

USB

1 x USB 2.0 Type-A (Storage / Printing)

WPS Button

Wi-Fi Protected Setup (WPS) connects with other WPS compliant devices

Reset Button

Reset unit back to factory default (press and hold for 10 seconds)

Network

Protocols / Features

IGMP v1/2/3 proxy and snooping , Static and dynamic routing, UPnP, DHCP,

server, Dynamic DNS (No-IP.com and DynDNS.com), NTP, IPsec / PPTP /

L2TP VPN pass through, IPv6

Quality of Service

WMM and WAN (Configurable Upload / Download)

Control Center Utility

OS Support

Windows: 8 (32/64-bit), 7 (32/64-bit), Vista (32/64-bit), XP (32/64-bit)

Mac OS X: 10.4 / 10.5/ 10.6/ 10.7

Internet

Connection Type

IPv6, Dynamic IP, Static (fixed) IP, PPPoE, PPTP, L2TP

Firewall

NAT, SPI, DMZ host, virtual servers, MAC / IP filters and URL filter

Management

/ Monitoring

Local / remote configuration, upgrade firmware, backup / restore

configuration via web browser, internal system log, ping test tool

Supported

Web Browser

Internet Explorer 6.0 or above, Firefox 2.0 or above, Chrome, Opera, Safari

LED Indicator

Power/WPS, LAN 1-4, WAN, 2.4 GHz Wireless, 5 GHz Wireless, USB

Power Adapter

Input: 100 ~ 240 V, 50~60 Hz, 0.8 A

Output: 12 V DC, 2 A external power adapter

Power Consumption

12 watts (max.) excluding USB port

Dimension (L x W x H)

45 x 120 x 164 mm (1.8 x 4.7 x 6.5 in)

Weight

290 g (10.2 oz)

Temperature

Operation: 0

~ 40

C (32

F~ 104

F), Storage: -20

~ 60

C (-4

F~140

Humidity

Max. 85% (non-condensing)

Certifications

CE, FCC

Wireless

Frequency

2.4 GHz: 2.412~2.462 (FCC) and 2.412~2.472 (ETSI)

5 GHz:

5.15 ~ 5.250 / 5.725~5.850 GHz (FCC) and 5.15 ~ 5.250 (ETSI)

Antenna

2.4 GHz: 2 x 2 dBi PIFA internal, 5 GHz: 2 x 2 dBi PIFA internal

Modulation

CCK, DQPSK, DBPSK, OFDM, BPSK, QPSK, 16/64/256-QAM

Data Rate

802.11a: up to 54 Mbps, 802.11b: up to 11 Mbps, 802.11g: up to 54 Mbps,

802.11n: up to 300 Mbps (for both 2.4 & 5 GHz), 802.11ac: up to 867 Mbps

Security

WPA/WPA2-PSK, WPA/WPA2-RADIUS

Guest network

1 per wireless band

Access Control

MAC Address Filter (Up to 24 entries)

Output Power

802.11a: 20 dBm (max.) (FCC)

& 17 dBm (max.) (CE)

@ HT40

802.11b: 18 dBm (max.) @ CCK

802.11g: 17 dBm (max.) @ HT40

802.11n (2.4GHz): 17 dBm (max.) @ HT40

802.11n (5GHz): 20 dBm (max.) (FCC)

& 17 dBm (max.) (CE) @ HT40

802.11ac: 20 dBm (max.) (FCC)

& 18 dBm (max.) (CE) @ HT80

Receiving Sensitivity

802.11a: -68 dBm (typical) @ 54 Mbps

802.11b: -84 dBm (typical) @ 11 Mpbs

802.11g: -72 dBm (typical) @ 54 Mbps

802.11n: -68 dBm (typical) @ 300 Mbps (for 2.4 & 5 GHz)

802.11ac: -55 dBm (typical) @ 867 Mbps

Channels

2.4 GHz: 1~11 (FCC), 1~13 (ETSI)

5 GHz:

36, 40, 44, 48, 149, 153, 157, 161, 165 (FCC) 36, 40, 44, 48 (ETSI)

*Maximum wireless signal rates are referenced from IEEE 802.11 theoretical specifications. Actual

data throughput and coverage will vary depending on interference, network traffic, building

materials and other conditions.

Page 62 / 68

TRENDnet User’s Guide

TEW-811DRU

Troubleshooting

Q: I typed http://192.168.10.1 in my Internet Browser Address Bar, but an error

message says “The page cannot be displayed.” How can I access the router

management page?

Answer:

1. Check your hardware settings again. See “

Router Installation

” on page 8.

2. Make sure the LAN and WLAN lights are lit.

3. Make sure your network adapter TCP/IP settings are set to

Obtain an IP address

automatically

DHCP

(see the steps below).

4. Make sure your computer is connected to one of the router’s LAN ports

5. Press on the factory reset button for 15 seconds, the release.

Windows 7

a. Go into the

Control Panel

, click

Network and Sharing Center

b. Click

Change Adapter Settings

, right-click the

Local Area Connection

icon.

c. Then click

Properties

and click

Internet Protocol Version 4 (TCP/IPv4)

d. Then click

Obtain an IP address automatically

and click

Windows Vista

a. Go into the

Control Panel

, click

Network and Internet

b. Click

Manage Network Connections,

right-click the

Local Area Connection

icon and click

Properties

c. Click

Internet Protocol Version (TCP/IPv4)

and then click

Properties

d. Then click

Obtain an IP address automatically

and click

Windows XP/2000

a. Go into the

Control Panel

, double-click the

Network Connections

icon

b. Right-click the

Local Area Connection

icon and the click

Properties

c. Click

Internet Protocol (TCP/IP)

and click

Properties

d. Then click

Obtain an IP address automatically

and click

Note:

If you are experiencing difficulties, please contact your computer or operating

system manufacturer for assistance.

Q: I am not sure what type of Internet Account Type I have for my Cable/DSL

connection. How do I find out?

Answer:

Contact your Internet Service Provider (ISP) for the correct information.

Q: The Wizard does not appear when I access the router. What should I do?

Answer:

1. Click on Wizard on the left hand side.

2. Near the top of the browser, “Pop-up blocked” message may appear. Right click on

the message and select Always Allow Pop-ups from This Site.

3. Disable your browser's pop up blocker.

Q: I went through the Wizard, but I cannot get onto the Internet. What should I do?

Answer:

1. Verify that you can get onto the Internet with a direct connection into your modem

(meaning plug your computer directly to the modem and verify that your single

computer (without the help of the router) can access the Internet).

2. Power cycle your modem and router. Unplug the power to the modem and router.

Wait 30 seconds, and then reconnect the power to the modem. Wait for the modem to

fully boot up, and then reconnect the power to the router.

3. Contact your ISP and verify all the information that you have in regards to your

Internet connection settings is correct.

Q: I cannot connect wirelessly to the router. What should I do?

Answer:

1. Double check that the WLAN light on the router is lit.

2. Power cycle the router. Unplug the power to the router. Wait 15 seconds, then plug

the power back in to the router.

3. Contact the manufacturer of your wireless network adapter and make sure the

wireless network adapter is configured with the proper SSID. The preset SSID is

TRENDnet(

model_number)

4. To verify whether or not wireless is enabled, login to the router management page,

click on

Wireless

5. Please see “

Steps to improve wireless connectivity

” on page 23 if you continue to

have wireless connectivity problems.

Page 63 / 68

TRENDnet User’s Guide

TEW-811DRU

Appendix

How to find your IP address?

Note:

Please note that although the following procedures provided to follow for your

operating system on configuring your network settings can be used as general

guidelines, however, it is strongly recommended that you consult your computer or

operating system manufacturer directly for assistance on the proper procedure for

configuring network settings.

Command Prompt Method

Windows 2000/XP/Vista/7

1. On your keyboard, press

Windows Logo+R

keys simultaneously to bring up the Run

dialog box.

2. In the dialog box, type

cmd

to bring up the command prompt.

3. In the command prompt, type

ipconfig /all

to display your IP address settings.

MAC OS X

1. Navigate to your

Applications

folder and open

Utilities

2. Double-click on

Terminal

to launch the command prompt.

3. In the command prompt, type

ipconfig getifaddr

to display the wired

or wireless IP address settings

Note: en0

is typically the wired Ethernet and

en1

is typically the wireless Airport

interface.

Graphical Method

MAC OS 10.6/10.5

1. From the Apple menu, select

System Preferences

2. In System Preferences, from the

View

menu, select

Network

3. In the Network preference window, click a network port (e.g., Ethernet, AirPort,

modem). If you are connected, you'll see your IP address settings under "Status:"

MAC OS 10.4

1. From the Apple menu, select

Location

, and then

Network Preferences

2. In the Network Preference window, next to "Show:", select

Network Status

. You'll see

your network status and your IP address settings displayed.

Note:

If you are experiencing difficulties, please contact your computer or operating

system manufacturer for assistance.

How to configure your network settings to obtain an IP address automatically or use

DHCP?

Note:

Please note that although the following procedures provided to follow for your

operating system on configuring your network settings can be used as general

guidelines, however, it is strongly recommended that you consult your computer or

operating system manufacturer directly for assistance on the proper procedure for

configuring network settings.

Windows 7

a. Go into the

Control Panel

, click

Network and Sharing Center

b. Click

Change Adapter Settings

, right-click the

Local Area Connection

icon.

c. Then click

Properties

and click

Internet Protocol Version 4 (TCP/IPv4)

d. Then click

Obtain an IP address automatically

and click

Windows Vista

a. Go into the

Control Panel

, click

Network and Internet

b. Click

Manage Network Connections,

right-click the

Local Area Connection

icon and click

Properties

c. Click

Internet Protocol Version (TCP/IPv4)

and then click

Properties

d. Then click

Obtain an IP address automatically

and click

Windows XP/2000

a. Go into the

Control Panel

, double-click the

Network Connections

icon

b. Right-click the

Local Area Connection

icon and the click

Properties

c. Click

Internet Protocol (TCP/IP)

and click

Properties

d. Then click

Obtain an IP address automatically

and click

MAC OS 10.4/10.5/10.6

a. From the

Apple

, drop-down list, select

System Preferences

b. Click the

Network

icon.

c. From the

Location

drop-down list, select

Automatic

d. Select and view your Ethernet connection.

In MAC OS 10.4, from the

Show

drop-down list, select

Built-in

Ethernet

and select the

TCP/IP

tab.

In MAC OS 10.5/10.6, in the left column, select

Ethernet

e. Configure TCP/IP to use DHCP.

Page 64 / 68

TRENDnet User’s Guide

TEW-811DRU

In MAC 10.4, from the

Configure IPv4

, drop-down list, select

Using

DHCP

and click the

Apply Now

button.

In MAC 10.5, from the

Configure

drop-down list, select

Using DHCP

and click the

Apply

button.

In MAC 10.6, from the

Configure

drop-down list, select

Using DHCP

and click the

Apply

button.

f. Restart your computer.

Note:

If you are experiencing difficulties, please contact your computer or operating

system manufacturer for assistance.

How to find your MAC address?

In Windows 2000/XP/Vista/7,

Your computer MAC addresses are also displayed in this window, however, you can type

getmac

–v

to display the MAC addresses only.

In MAC OS 10.4,

Apple Menu > System Preferences > Network

2. From the

Show

menu, select

Built-in Ethernet

3. On the

Ethernet

tab, the

Ethernet ID

is your MAC Address.

In MAC OS 10.5/10.6,

Apple Menu > System Preferences > Network

2. Select

Ethernet

from the list on the left.

3. Click the

Advanced

button.

3. On the

Ethernet

tab, the

Ethernet ID

is your MAC Address.

How to connect to a wireless network using the built-in Windows utility?

Note:

Please note that although the following procedures provided to follow for your

operating system on configuring your network settings can be used as general

guidelines, however, it is strongly recommended that you consult your computer or

operating system manufacturer directly for assistance on the proper procedure for

connecting to a wireless network using the built-in utility.

Windows 7

1. Open Connect to a Network by clicking the network icon (

) in the notification

area.

2. In the list of available wireless networks, click the wireless network you would like to

connect to, then click

Connect.

4. You may be prompted to enter a security key in order to connect to the network.

5. Enter in the security key corresponding to the wireless network, and click

Windows Vista

1. Open Connect to a Network by clicking the

Start Button

and then click

Connect

To.

2. In the

Show

list, click

Wireless

3. In the list of available wireless networks, click the wireless network you would like to

connect to, then click

Connect.

4. You may be prompted to enter a security key in order to connect to the network.

5. Enter in the security key corresponding to the wireless network, and click

Windows XP

1. Right-click the network icon in the notification area, then click

View Available

Wireless Networks

2. In

Connect to a Network

, under

Available Networks

, click the wireless network you

would like to connect to.

3. You may be prompted to enter a security key in order to connect to the network.

4. Enter in the security key corresponding to the wireless network, and click

Connect

Page 65 / 68

TRENDnet User’s Guide

TEW-811DRU

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates uses and can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful interference to radio

communications.

However, there is no guarantee that interference will not occur in a

particular installation.

If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible

for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired

operation.

IMPORTANT NOTE:

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled

environment. This equipment should be installed and operated with minimum distance

20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna

or transmitter.

The availability of some specific channels and/or operational frequency bands are country

dependent and are firmware programmed at the factory to match the intended destination.

The firmware setting is not accessible by the end user.

RoHS

This product is RoHS compliant.

Europe – EU Declaration of Conformity

This device complies with the essential requirements of the R&TTE Directive 1999/5/EC,

2006/95/EC and 2009/125/EC.

Regulation (EC) No. 1275/2008

Regulation (EC No. 278/2009

EN60950-1 : 2006+A11 : 2009

Safety of Information Technology Equipment

62311 : 2008

Product standard to demonstrate the compliance of radio base stations and fixed terminal

stations for wireless telecommunication systems with the basic restrictions or the reference

levels related to human exposure to radio frequency electromagnetic fields (110MHz - 40

GHz) - General public

EN 300 328 V1.7.1 : (2006-10)

Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband Transmission

systems; Data transmission equipment operating in the 2,4 GHz ISM band and using spread

spectrum modulation techniques; Harmonized EN covering essential requirements under

article 3.2 of the R&TTE Directive

EN 301 489-1 V1.9.2 : (2011-09)

Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic

Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical

requirements

EN 301 489-17 V2.1.1 : (2009-05)

Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic

Compatibility (EMC) standard for radio equipment; Part 17: Specific conditions for 2,4 GHz

wideband transmission systems, 5 GHz high performance RLAN equipment and 5,8 GHz

Broadband Data Transmitting Systems

EN 301 893 V1.6.1 : (2011-11)

Broadband Radio Access Networks (BRAN);5 GHz high performance RLAN;Harmonized EN

covering the essential requirements of article 3.2 of the R&TTE Directive

This device is a 2.4/5G GHz wideband transmission system (transceiver), intended for use in

all EU member states and EFTA countries, except in France and Italy where restrictive use

applies.

In Italy the end-user should apply for a license at the national spectrum authorities in order

to obtain authorization to use the device for setting up outdoor radio links and/or for

supplying public access to telecommunications and/or network services.

This device may not be used for setting up outdoor radio links in France and in some areas

the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 – 2483.5

MHz. For detailed information the end-user should contact the national spectrum authority

in France.

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