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© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
TEW-731BR
43
Backup and restore your router configuration settings
Tools > Settings
You may have added many customized settings to your router and in the case that you
need to reset your router to default, all your customized settings would be lost and
would require you to manually reconfigure all of your router settings instead of simply
restoring from a backed up router configuration file.
To backup your router configuration:
1. Log into your router management page (see “Access your router management page”
on
page 27
).
2. Click on
Tools
and click on
Settings
.
3. Under
Save Configuration Settings
and next to
Save Settings
, click
Save
.
4. Depending on your web browser settings, you may be prompted to save a file (specify
the location) or the file may be downloaded automatically to the web browser settings
default download folder. (Default Filename:
cfg.bin)
To restore your router configuration:
1. Log into your router management page (see “Access your router management page”
on
page 27
).
2. Click on
Tools
and click on
Settings
.
3. Under
Restore Configuration Settings
, next to
Load Settings
, depending on your web
browser, click on
Browse
or
Choose File
.
A separate file navigation window should open.
4. Select the router configuration file to restore and click
Load
.
(Default Filename:
cfg.bin
). If prompted, click
Yes
or
OK
.
5. Wait for the router to restore settings.
Page 47 / 62
© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
TEW-731BR
44
Upgrade your router firmware
Tools > Firmware
TRENDnet may periodically release firmware upgrades that may add features or fix
problems associated with your TRENDnet router model and version. To check if there is
a firmware upgrade available for your device, please check your TRENDnet model and
version using the link.
In addition, it is also important to verify if the latest firmware version is newer than the
one your router is currently running. To identify the firmware that is currently loaded on
your router, log in to the router, click on the Status tab and then on the Device
Information sub-tab. The firmware used by the router is listed at the top of this page. If
there is a newer version available, also review the release notes to check if there were
any new features you may want or if any problems were fixed that you may have been
experiencing.
1. If a firmware upgrade is available, download the firmware to your computer.
2. Unzip the file to a folder on your computer.
Please note the following:
Do not interrupt the firmware upgrade process. Do not turn off the device or
press the Reset button during the upgrade.
If you are upgrade the firmware using a laptop computer, ensure that the
laptop is connected to a power source or ensure that the battery is fully
charged.
Disable sleep mode on your computer as this may interrupt the firmware
upgrade process.
Do not upgrade the firmware using a wireless connection, only using a wired
network connection.
Any interruptions during the firmware upgrade process may permanently
damage your router.
1. Log into your router management page (see “Access your router management page”
on
page 27
).
2. Click on
Status
and click on
Device Information
to check your router’s current
firmware version at the top of the page.
3. Click on
Tools
and click on
Firmware
.
4. Depending on your web browser, next to
Upgrade Firmware
, click
Browse
or
Choose
File
.
5. Navigate to the folder on your computer where the unzipped firmware file (
.bin
) is
located and select it.
6. Click
Upgrade
. If prompted, click
yes
or
OK
.
Page 48 / 62
© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
TEW-731BR
45
Restart your router
Tools > Restart
You may want to restart your router if you are encountering difficulties with your router
and have attempted all other troubleshooting.
There are two methods that can be used to restart your router.
Turn the router off
for 10 seconds using the router On/Off switch located on
the rear panel of your router, see “Product Hardware Features” on
page 2
.
Use this method if you are encountering difficulties with accessing your router
management page. This is also known as a hard reboot or power cycle.
OR
Router Management Page
– This is also known as a soft reboot or restart.
1. Log into your router management page (see “Access your router management page”
on
page 27
).
2. Click on
Tools
and click on
Restart
. If prompted, click
yes
or
OK
.
Check connectivity using the router management page
Tools > Ping Test
For troubleshooting purposes, you may want to check your router connectivity using the
ping (also known as a network connectivity test) test tool on your router management
page.
1. Log into your router management page (see “Access your router management page”
on
page 27
).
2. Click on
Tools
and click on
Ping Test
.
3. Enter in the IP address (e.g.
192.168.10.101
) or host name (e.g. www.
trendnet.com
)
to test.
4. Click
Ping
.
5. You will receive a
success
or
fail
result message of the address you entered providing
a basic indicating of the router’s connectivity to the Internet or devices that are
connected to your network.
Click
Back
to bring you back to the
Ping Test
page.
Page 49 / 62
© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
TEW-731BR
46
Check the router system information
Status > Device Information
You may want to check the system information of your router such as WAN (Internet)
connectivity, wireless and wired network settings, router MAC address, and firmware
version.
1. Log into your router management page (see “Access your router management page”
on
page 27
).
2. Click on
Status
and click on
Device Information
.
3. Review the device information.
Firmware Version
– The current firmware version your router is running.
Router Up Time
– The duration your router has been running continuously
without a restart/power cycle (hard or soft reboot) or reset.
WAN (Internet) Information
MAC Address
– The current MAC address used by your router’s WAN port or
interface configuration.
Connection
– Displays the current WAN (Internet) connection status. When
using DHCP Client (or Dynamic IP address) Internet connection type, you will
provide the option to Release and Renew your IP address settings.
Other Internet connection types such as PPPoE will provide the option to
Connect and Disconnect.
IP Address
– The current IP address assigned to your router WAN port or
interface configuration.
Subnet Mask
- The current subnet mask assigned to your router WAN port or
interface configuration.
Default Gateway
– The current gateway assigned to your router WAN port or
interface configuration.
DNS (Domain Name System)
– The current DNS address(es) assigned to your
router port or interface configuration.
Wireless Information
MAC Address
– The current MAC address of your router’s wireless or interface
configuration.
Connection
– Displays the status if your wireless functionality on your router is
enabled or disabled.
SSID
– Displays the current wireless network name assigned to your router.
Channel
– Displays the current wireless channel your router is operating.
Authentication
– Displays the current wireless security configured on your
router.
Page 50 / 62
© Copyright 2013 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
TEW-731BR
47
Wired LAN Information
MAC Address
– The current MAC address of your router’s wired LAN or
interface configuration.
IP Address
- Displays your router’s current IP address.
Subnet Mask
– Displays your router’s current subnet mask.
DHCP Server
- Display your router’s DHCP server status, enabled or disabled,
and provides a link to the DHCP client listing.
View your router log
S
tatus > Log
Your router log can be used to obtain activity information on the functionality of your
router or for troubleshooting purposes.
1. Log into your router management page (see “Access your router management page”
on
page 27
).
2. Click on
Status
and click on
Log
.
3. Review the device log information.
Time
– Displays the time of the log entry. If the time is inaccurate, make sure to
set the router date and time correctly. (See “Set your router date and time” on
page 28
)
Type
– Displays a notification regarding the type of log.
Message
– Displays the log message.
Router Log Navigation
First Page
– Displays the first page of the log.
Last Page
– Displays the last page of the log.
Previous Page
– Display the log page previous to the current. The
Page: 1/1
will
display the current page.
Next Page
– Displays the log page next to the current.
Clear Log
- Clears all logging
Refresh
- The
Page: 1/1
will display the current page.

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