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Page 86 / 161 Scroll up to view Page 81 - 85
86
Section 4
Configure
Upgrading to COS 6.3 requires
THREE
files:
1.
Documentation -
Software Upgrade Instructions
PDF file
2.
Updater file
3.
Cayman Operating System image
Background
When you downloaded your operating system upgrade from the Cayman
website you downloaded a ZIP file containing these files:
•
Software Upgrade Instructions
PDF file (the document you are reading
now)
•
Updater file for your particular Gateway
•
Cayman Operating System image for your particular Gateway
Confirm Updater and COS Image Files
The Updater and COS Image files are specific to the model and the prod-
uct identification (PID) number.
Step 1
Confirm that you have received the appropriate Updater and COS Image
files using this table:
Step 2
Copy the confirmed Updater file to a convenient location on a computer on
your local area network. Be sure that you note the location.
Step 3
Copy the confirmed COS 6.3 file to the same location.
Task 1
Required Files
Model
PID
Updater File
COS 6.3.0R0
Image
3220-H
07xx
u8a110R0.COS
c8a630R0.COS
3220-H
08xx
u8j110R0.COS
c8j630R0.COS
3220-H-W11
08xx
u8w110R0.COS
c8w630R0.COS
3220-H-WRF
08xx
u8w110R0.COS
c8w630R0.COS
2E {see
Warnings
}
07xx
u8e110R0.COS
c8e630R0.COS
2E-H {see
Warnings
}
07xx
u8e110R0.COS
c8e630R0.COS
2E-H-W11
09xx
u8ew110R0.COS
c8ew630R0.COS
2E-H-WRF
09xx
u8ew110R0.COS
c8ew630R0.COS
Downloaded from
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Page 87 / 161
87
Section 4
Configure
Contact Information
Contact Cayman Technical Support for questions concerning the upgrade
process.
Contact Cayman Sales for specific advanced features.
Use this contact information:
Install Updater Application Code
Use these steps to install the Updater software in your Gateway from the
Home page:
Step 1
Open a web connection to your Gateway from a LAN computer.
From a web browser access the URL
http://cayman-2E.
or
http://cayman-
dsl.
or
.
Step 2
If necessary, save the LAN configuration settings on your Cayman Gateway.
If you have not previously saved your configuration (that is, if you are running the
factory default configuration your Cayman Gateway came with), click the
Web Access
Technical Support
510-814-5000 ext 1
Main Telephone
510-814-5100
Task 2
Updater File
If you are currently running a Cayman Operating System version COS 5.90 or
higher,
skip
this Task and continue to page 89 for
Task 3
.
This Home page is from a Cayman 3220-H Gateway (DSL WAN access).
The Home page for a Cayman 2E-H Gateway (Ethernet WAN access) is similar.
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Page 88 / 161
88
Section 4
Configure
Ethernet
button on the Cayman Gateway Home page. When the Ethernet
window appears, click
Save
.
If you have previously saved your Cayman Gateway configuration, you can skip
this step.
Step 3
Click the
Install Software
button on the Cayman Gateway Home page.
The
Install New Cayman Software
window opens.
Step 4
Enter the Updater filename into the text window with one of these
techniques:
The Updater file name starts with the letter “u“ (for “Updater”).
a. Click the
Browse
button, select the file you want, and click
Open
.
-or-
b. Enter the name and path of the update file you want to install in the text field.
Step 5
Click the
Install
button.
The Cayman Gateway copies the Updater file from your computer and installs it
into its memory storage. You see a series of dots appear on your screen as the
image is copied and installed. You have the following visual guide from your unit:
When the image has been installed, the message “
successful install of
file
” appears at the bottom of the screen.
Step 6
When the “
Please Click Restart
”
message appears, click the
Restart
button and confirm
Restart
.
3220-H
DSL and Status LED indicators will blink.
2E-H
WAN LED indicator will blink.
This page is from a Cayman 3220-H Gateway (DSL WAN access).
The page for a Cayman 2E-H Gateway (Ethernet WAN access) is similar.
Downloaded from
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Page 89 / 161
89
Section 4
Configure
Your Cayman Gateway restarts with its new image. During this step you have the
following visual guide from your unit:
Verify Updater Application Code
To verify that the Updater image has loaded successfully, use the following
steps:
Step 7
Open a web connection to your Cayman Gateway from the computer on
your LAN; return to the Home page and select the
Monitor
button.
Step 8
Under the General toolbar, select the
Overview
link.
Step 9
Verify that the Cayman Gateway is running Updater version 1.1.
If the Updater is not running, the screen will show your COS version instead. If
your COS version is earlier than 5.9, return to Task 1 and retry the installation.
Install the COS 6.3 Image
The COS installation process is similar to the Updater installation.
To install the COS 6.3 software in your Cayman Gateway from the
Home
Page
use the following steps:
Step 1
Open a web connection to your Cayman Gateway from the computer on
your LAN.
Step 2
Click the
Install Software
button on the Cayman Gateway
Home
page.
The
Install New Cayman Software
window opens.
3220-H
DSL and Status LED indicators will blink for 30 seconds or more.
2E-H
WAN LED indicator will blink for 30 seconds or more.
Task 3
COS 6.3 Image File
Updater version 1.1
Verify
This page is from a Cayman 3220-H Gateway (DSL WAN access).
The page for a Cayman 2E-H Gateway (Ethernet WAN access) is similar.
2002
2002
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Page 90 / 161
90
Section 4
Configure
Step 3
Enter the filename into the text box by using one of these techniques:
The COS file name starts with the letter “c” (for “COS”).
a. Click the Browse button, select the file you want, and click Open.
-or-
b. Enter the name and path of the software image you want to install in the text
field and click
Open
.
Step 4
Click the
Install
button.
The Cayman Gateway copies the image file from your computer and installs it
into its memory storage. You see a series of dots appear on your screen as the
image is copied and installed. You have the following visual guide from your unit:
When the image has been installed, the message “
successful install of
file
” appears at the bottom of the screen.
Step 5
When the “
Please Click Restart
”
message appears, click the Restart
button and confirm Restart.
Your Cayman Gateway restarts with its new image. During this step you receive
the following visual guide from your unit:
3220-H
DSL and Status LED indicators will blink.
2E-H
WAN LED indicator will blink.
3220-H
DSL and Status LED indicators will blink for 30 seconds or more.
2E-H
WAN LED indicator will blink for 30 seconds or more.
Downloaded from
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