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5
VT1000v Series Voice Terminal User Guide
Before You Begin
Before you begin the installation, check that you received the following items with your
Motorola voice terminal:
You also need:
■
DSL, cable modem, broadband gateway, or other high-speed Internet connection
■
One or two touch-tone telephones
You may need an additional 10/100Base-T category 3 or better straight-through
Ethernet
cable with RJ-45 terminators.
Item
Description
AC power adapter
and line cord
Connects the Motorola voice terminal to an AC
electrical outlet
Ethernet cable
Connects the Ethernet port on the Motorola voice
terminal to a computer, if necessary
VT1000User.book
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6
Precautions
Caution!
Postpone installation until there is no risk of thunderstorm or lightning activity in the area.
To prevent overheating the Motorola voice terminal, do not block the ventilation holes on
its sides.
Do not open the Motorola voice terminal.
Refer all service to your VoIP provider.
Wipe the Motorola voice terminal with a clean, dry cloth. Never use cleaning fluid or similar
chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.
Signing Up for Service
To activate voice service, you need to provide the MAC address printed on the bar code label
marked
MTA MAC ID
on the bottom of the Motorola voice terminal to your VoIP provider.
If you have a DSL modem, you need to obtain the Service Name, User Name, and
Password from your DSL provider.
Contact your VoIP provider before connecting your Motorola voice terminal
to your existing telephone wiring. Connect each LINE port to a telephone
only
; never to a traditional telephone service.
VT1000User.book
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7
VT1000v Series Voice Terminal User Guide
Installation
Depending on whether you have a single computer or a home network with multiple
computers and a broadband access router, perform
one
of the following:
■
Installation With A Single Computer
■
Installation With A Home Network
Caution!
Contact your VoIP provider before connecting your Motorola voice terminal to
existing phone wiring. Connect each LINE port to a telephone
only
; never to a
traditional telephone service.
Be sure the LINE connectors are neither connected together nor connected to
wall jacks on the same network.
To modem, gateway,
or router
To computer
To phone
To AC power
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8
Installation With A Single Computer
1
Be sure the Motorola voice terminal is unplugged. Be sure power is off to your
broadband modem (cable or DSL) and computer.
2
Connect one end of an Ethernet cable (RJ-45) to the Ethernet connector on your
broadband modem. Connect the other end of this Ethernet cable to the
WAN
connector on the Motorola voice terminal.
3
Connect one end of another Ethernet cable to the
PC
connector on the Motorola
voice terminal. Connect the other end of this Ethernet cable to the Ethernet
connector on the computer.
4
Connect a telephone to the
LINE 1
connector using a phone wire (RJ-11). For a
VT1005v
only
, you can connect a second telephone to the
LINE 2
connector.
5
Power on the broadband modem, following the instructions provided with your
modem. Wait about two minutes for it to boot.
6
Plug the AC power adapter to the
POWER
connector on your Motorola voice
terminal and the electrical outlet.
This turns your Motorola voice terminal on. You do
not need to unplug it when not in use.
7
Check that the POWER light on your Motorola voice terminal turns on solid green.
Wait about two minutes for the Motorola voice terminal to boot.
Broadband
Modem
Motorola voice
terminal
Computer
WAN
PC
Ethernet port
Ethernet port
Phone
LINE 1
VT1000User.book
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9
VT1000v Series Voice Terminal User Guide
8
Power up your computer. If your broadband Internet service does not work as it did
before you installed your Motorola voice terminal, please refer to “Troubleshooting”
on page 21.
If you have a cable modem, skip to step 10.
9
If you have a DSL modem, enable PPPoE
on your Motorola voice terminal as
described in “Basic Configuration” on page 13.
10
Pick up your telephone hand set and listen for a dial tone. If you hear a dial tone,
you can now call anyone as you would with any telephone.
If you have any problems, please refer to “Troubleshooting” on page 21 or call your
VoIP provider.
VT1000User.book
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