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Safety and Regulatory Information
B
SVG6x82 Series Wireless Voice Gateway
•
User Guide
iv
590934-001-a
The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may
arise from failing to comply with these guidelines.
Note
: The use of the 5150-5250 MHz frequency band is restricted to Indoor Use Only.
SECURITY WARNING
: This device allows you to create a wireless network. Wireless network connections may be accessible by
unauthorized users. For more information on how to protect your network, see
Changing the Default Password
in the SVG6x82 User
Guide for instructions or visit the Motorola website.
CARING FOR THE ENVIRONMENT BY RECYCLING
When you see this symbol on a Motorola product, do not dispose of the product with residential or
commercial waste.
Recycling your Motorola Equipment
Please do not dispose of this product with your residential or commercial waste. Some countries or
regions, such as the European Union, have set up systems to collect and recycle electrical and
electronic waste items. Contact your local authorities for information about practices established
for your region. If collection systems are not available, call Motorola Customer Service for
assistance. Please visit
www.motorola.com/recycle
for instructions on recycling.
Page 7 / 37
Contents
B
SVG6x82 Series Wireless Voice Gateway
•
User Guide
v
590934-001-a
Contents
Safety and Regulatory Information
.........................................................................................................................
i
Tables
........................................................................................................................................................................
vi
Figures
.......................................................................................................................................................................
vi
Getting Started
.........................................................................................................................................................
1
Introduction
.................................................................................................................................................................
1
In the Box
...................................................................................................................................................................
1
System Requirements
................................................................................................................................................
1
Contact Information
....................................................................................................................................................
2
Product Overview
.....................................................................................................................................................
3
Front Panel
..................................................................................................................................................................
3
Wi-Fi Protected Setup (WPS)
...............................................................................................................................
4
Rear Panel
...................................................................................................................................................................
5
Gateway Label
............................................................................................................................................................
5
Installing the Gateway
.............................................................................................................................................
7
Connecting to Your Computer
....................................................................................................................................
7
Testing the Gateway Connections
.............................................................................................................................
8
Setting Up an Internet Connection
.............................................................................................................................
8
Setting Up a Wireless Network Connection
.......................................................................................................
10
Setting Up a Wireless Network on Your Computer
................................................................................................
10
Using the WPS Pairing Button
.................................................................................................................................
10
Testing Your Wireless Network Connection
...........................................................................................................
11
Accessing the Gateway
........................................................................................................................................
12
Starting the Gateway Web Manager
.......................................................................................................................
12
Gateway Web Manager Menu Options
...................................................................................................................
14
Getting Help
.............................................................................................................................................................
14
Exiting the SVG6x82 Web Manager
........................................................................................................................
14
Protecting Your Wireless Network
......................................................................................................................
15
Changing the Default User Name and Password
....................................................................................................
15
Setting Up the Firewall
............................................................................................................................................
17
Basic Firewall
....................................................................................................................................................
18
Firewall Web Filter
............................................................................................................................................
18
Firewall Local Log
.............................................................................................................................................
19
Firewall Remote Log
.........................................................................................................................................
20
Setting Up the DMZ Host
........................................................................................................................................
21
Monitoring Your Network
....................................................................................................................................
22
Viewing the Gateway Software Information
...........................................................................................................
22
Viewing the Gateway Status
...................................................................................................................................
23
Backing up Your Gateway Configuration
.................................................................................................................
24
Restoring Your Gateway Configuration
...................................................................................................................
24
Troubleshooting
....................................................................................................................................................
25
Page 8 / 37
Contents
B
SVG6x82 Series Wireless Voice Gateway
•
User Guide
vi
590934-001-a
Solutions
..................................................................................................................................................................
25
Front Panel LED Icons and Error Conditions
...........................................................................................................
26
Warranty Information
............................................................................................................................................
27
Tables
Table 1 – SVG6x82 Package Contents
.......................................................................................................................
1
Table 2 – SVG6x82 Front Panel LED Icons
.................................................................................................................
3
Table 3 – SVG6x82 Rear Panel Ports & Connectors
...................................................................................................
5
Table 4 – SVG6x82 Main Menu
...............................................................................................................................
14
Table 5 – Troubleshooting Solutions
........................................................................................................................
25
Table 6 – Front Panel LED Icons and Error Conditions
............................................................................................
26
Figures
Figure 1 – SVG6x82 Front View
..................................................................................................................................
3
Figure 2 – SVG6x82 Rear View
...................................................................................................................................
5
Figure 3 – Sample SVG6x82 Gateway Label
..............................................................................................................
6
Figure 4 – SVG6x82 Connection Diagram
..................................................................................................................
7
Figure 5 – SVG6x82 Login Window
.........................................................................................................................
12
Figure 6 – SVG6x82 Status Connection Page
.........................................................................................................
13
Figure 7 – SVG6x82 Main Menu Bar
.......................................................................................................................
14
Figure 8 – Status Security Page-Change User Name
..............................................................................................
16
Figure 9 – Change User Password
..........................................................................................................................
16
Figure 10 – Firewall Main Page
...............................................................................................................................
17
Figure 11 – Firewall Basic Web Content Filter Page
...............................................................................................
18
Figure 12 – Firewall Web Filtering Page
..................................................................................................................
19
Figure 13 – Firewall Local Log Page
........................................................................................................................
19
Figure 14 – Firewall Remote Log Page
....................................................................................................................
20
Figure 15 – Advanced DMZ Host Page
...................................................................................................................
21
Figure 16 – SVG6x82 Status Software Page
...........................................................................................................
22
Figure 17 – SVG6x82 Status Connection Page
.......................................................................................................
23
Figure 18 – SVG6x82 Basic Backup/Restore Settings Page
....................................................................................
24
Page 9 / 37
Getting Started
B
SVG6x82 Series Wireless Voice Gateway
•
User Guide
1
590934-001-a
Getting Started
Introduction
The Motorola SURFboard
®
SVG6x82 Series Wireless Voice Gateway is a combination wireless cable
modem and router with VoIP capabilities that provides wireless high-speed data and multimedia service
access on your home network. The SVG6x82 includes a Wi-Fi Pairing option for quick and easy
connections for your wireless devices.
This guide provides instructions for installing and configuring the SVG6x82, setting up a secure wireless
network connection, and managing your gateway and network configurations.
In the Box
Before installing your new wireless gateway, check that the following items are also included in the box.
If any items are missing, please contact Motorola Broadband Technical Support at:
1-877-466-8646
.
Table 1 – SVG6x82 Package Contents
ITEM
DESCRIPTION
Power Cord
Provides power to the gateway through an
electrical outlet connection
Ethernet Cable
Standard Category 5, or higher, cable for
connecting to the network
Software License &
Regulatory Card
Contains software license, warranty, and safety
information for the gateway
System Requirements
•
High-speed Internet access account
•
Compatible operating systems:
ο
Windows
®
8
ο
Windows Vista
™
, Service Pack 1 or later
ο
Windows 7
ο
Windows XP, Service Pack 2 or later
ο
Mac
®
10.4 or higher
ο
UNIX
®
ο
Linux
®
1
Page 10 / 37
Getting Started
B
SVG6x82 Series Wireless Voice Gateway
•
User Guide
2
590934-001-a
Contact Information
For technical support and additional Motorola product information, please visit the Motorola Support
website at
www.motorola.com/us/support
.
Or call the following telephone number:
•
Motorola Broadband Technical Support:
1-877-466-8646
(USA)
When you call, you will need the following information from the gateway product label located on the
bottom of the gateway:
•
Gateway model number (
SVG6582
or
SVG6682
)
•
HFC MAC ID
•
Gateway serial number (
S/N
)

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