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Wall Mounting Template
Print the wall mounting template for use during installation.
Installing the Modem •
Motorola SURFboard • User Guide
8
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Page 17 / 36
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4
Connecting to the Internet
PROTECT YOUR NETWORK - CHANGE THE DEFAULT PASSWORDS!
Default passwords are commonly shared on the Internet. Protect your
information and your network from unauthorized access; change the modem’s
default passwords BEFORE connecting to the Internet.
Use an Ethernet connection to change the passwords. NEVER configure your
modem over a wireless network connection.
1.
Open a browser window.
2.
Type in the IP address for the modem
192.168.0.1
.
3.
Type in the default Username;
admin
.
4.
Type in the default Password;
motorola
.
5.
Type in your new username in the Password Change Username field.
6.
Type in your new password in the New Password field.
7.
Re-enter your new password.
8.
Retype your new username in the Current Username Password field.
9.
Click
Apply
.
10.
Write down your new password and default password.
Restoring the Default Username and Password
CAUTION:
This process removes any custom configurations from the modem. Before
resetting the modem,
create a backup
copy of your configurations.
1.
Select
Yes
under Restore Factory Defaults.
2.
Click
Apply
to reset the default username and password.
3.
Log in again using the defaults.
Connecting to the Internet •
Motorola SURFboard • User Guide
9
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Connecting to the Internet •
Motorola SURFboard • User Guide
10
Testing Your Internet Connection
After changing the default passwords, you are ready to connect to the Internet.
1.
Open a browser window.
2.
Type in www.motorola.com.
If you are able to see the Motorola website, you are ready to enjoy the Internet. If you cannot
connect to the Internet you may need to configure your modem. See the
Configuring TCP/IP
sections for additional information.
Configuring TCP/IP for Windows XP
1.
Click
Start
and then click
Settings
.
2.
Click
Control Panel
.
3.
Double-click
Network Connections
to list the Dial-up and LAN or High-Speed
Internet connections.
4.
Right-click the network connection for your network interface.
5.
Select
Properties
from the pull-down menu to display the
Local Area Connection
Properties
window. Verify that
Internet Protocol (TCP/IP)
is checked.
6.
Select
Internet Protocol (TCP/IP)
and click
Properties
to display the Internet
Protocol (TCP/IP) Properties window.
7.
Select
Obtain an IP address automatically
and
Obtain DNS server address automatically
.
8.
Click
OK
to save the TCP/IP settings and exit the
TCP/IP Properties
window. Close
the Local Area Connection Properties window and then exit the Control Panel.
9.
Open a new browser window and type in
www.motorola.com
. Skip the next step
if you can connect to the Motorola website.
10.
Renew the IP Address if you cannot connect to the Internet. (See
Renewing the
IP Address in Windows XP, Vista, or 7
).
Configuring TCP/IP for Windows Vista
1.
Click
Start
,
Settings
, and
Control Panel
.
2.
Double-click
Network and Internet
to display the Network and Internet window.
3.
Double-click
Network and Sharing Center
to display the Network and Sharing
Center window.
4.
Click
Manage network connections
and right-click the network connection for
your network interface.
5.
Select
Properties
to display the Local Area Connection Properties window.
Click
Continue
if you see
User Account Control -- Windows needs your
permission to continue
prompt.
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Connecting to the Internet •
Motorola SURFboard • User Guide
11
6.
Select
Internet Protocol Version 4 or 6 (TCP/IPv4 or v6)
and click
Properties
to
display the Internet Protocol Properties window.
7.
Select Obtain an IP address automatically and Obtain DNS server address
automatically. Click
OK
to save the settings, and then click
OK
to close the Local
Area Connection Properties window.
8.
Open a new browser window and type in
www.motorola.com
. Skip the next step
if you can connect to the Motorola website.
9.
Renew the IP Address if you cannot connect to the Internet. (See
Renewing the
IP Address in Windows XP, Vista, or 7
).
Configuring TCP/IP for Windows 7
1.
Click
Start
, click
Control Panel
, and then click
Network and Internet
.
2.
Click
Network and Sharing Center
to display the Network and Sharing Center
window.
3.
Click
Change adapter settings
to display the LAN or High-Speed Internet
connections window. Right-click the network connection for your network
interface.
4.
Select
Properties
to display the Local Area Connection Properties window.
5.
Select
Internet Protocol Version 4 or 6 (TCP/IPv4
or
v6)
and click
Properties
to
display the Internet Protocol Properties window.
6.
Select Obtain an IP address automatically and Obtain DNS server address
automatically. Click
OK
.
Close
to close the Local Area Connection Properties and
any other windows.
7.
Test your connection by opening a new browser window and type in
www.motorola.com
. Skip the next step if you can connect to the Motorola
website.
8.
Verify and/or renew the IP Address if you cannot connect to the Internet. (See
Renewing the IP Address in Windows XP, Vista, or 7
).
Renewing the IP Address in Windows XP, Vista, or 7
1.
Click the
Start
button and select
Run
.
2.
Type
cmd
and click
OK
to open a command prompt window.
3.
Type
ipconfig
/
renew
and press
Enter
. A valid IP address (e.g., 192.168.0 .0)
returns indicating that Internet access is available.
4.
Type
exit
and press
Enter
to close the command prompt window.
5.
Test your connection by opening a new browser window and type in
www.motorola.com
.
If you are still unable to connect to the Internet, try restarting your computer and modem.
If restarting does not resolve the issue, contact your Internet Service Provider.
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Status and Basic Settings •
Motorola SURFboard • User Guide
12
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and
modem are functioning and to perform routine maintenance tasks.
Performing a System Status Check
In addition to using the
Status
menu to change passwords, you can use it to get an at-a-
glance view of your system, learn the
Software
version currently on your modem, what
devices are
Connected
to your network(s), run a basic
Diagnostic
test, and view all
Event Logs
.
Creating a Backup Copy of Your Modem Settings
After you complete configuring your modem, save a copy of the new settings and store
the file in a safe location. Use the backup copy to quickly restore your custom settings
after resetting the modem to the factory settings.
1.
Select
Backup
from the
Basic
menu.
2.
Click
Backup
.
3.
Click
OK
when prompted.
4.
Click
Save
.
5.
Save the backup file to a safe location on your computer (or an external storage
device).
6.
Click
Save
.
Restoring Your Modem Configuration Using a Backup Copy
1.
Select
Backup
from the
Basic
menu.
2.
Browse to your backup file.
3.
Click
Restore
and then click
OK
to reboot the modem.
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