1. Home
    2. /
  2. Manuals
    3. /
  3. Motorola
    4. /
  4. SBG6580 Arris
    5. /
  5. 4
Page 16 / 74 Scroll up to view Page 11 - 15
Product Overview
SURFboard® SBG6580 Wireless Cable Modem Gateway
•
User Guide
5
365-095-25397-x.1
Rear Panel
Figure 2 – SBG6580 Rear Views
Table 3: SBG6580 Rear Panel Ports & Connectors
Port Name
Description
1
Four one-gigabit Ethernet ports for RJ-45 cable connections:
•
Green
- LED is ON - Indicates a device connection is detected
•
Green
- LED is Blinking - Indicates data traffic is in progress
2
Reset button
Recessed button can be used to reboot the gateway or reset the
gateway settings.
•
To reboot (or restart) the gateway, press the indented Reset
button once using the end of a paper clip or other small object
with a narrow tip, and then release.
•
To reset the gateway configuration back to the factory default
settings, press and hold the indented Reset button for 15
seconds using the end of a paper clip or other small object with
a narrow tip, and then release.
See
Reset Your Gateway Settings
for more information on an alternative method to reset the
gateway settings using the SBG6580 Web Manager.
WARNING!
Reset will also delete any custom gateway
configurations, including your user passwords and other
security settings. You should back up the gateway configuration
files before resetting the gateway. See
Back Up Your Gateway
Configuration
for more information.
Page 17 / 74
Product Overview
SURFboard® SBG6580 Wireless Cable Modem Gateway
•
User Guide
6
365-095-25397-x.1
Port Name
Description
3
Coaxial cable connector
4
+12VDC Power connector
WARNING!
To avoid any damage to your SBG6580 Gateway,
only use the power adapter and cord provided in the box.
Gateway Label
Figure 3 – SBG6580 Gateway Label
The gateway label is located on the bottom of the SBG6580. It contains specific gateway ID information
that you may need when contacting your service provider or ARRIS Technical Support.
To receive Internet service, you will have to contact your service provider for assistance. Make sure you
have the gateway Model (
SBG6580
), Gateway MAC address (
HFC MAC ID
), and Serial number (
S/N
)
listed on the gateway label on the bottom of the SBG6580.
Page 18 / 74
Installing the Gateway
SURFboard® SBG6580 Wireless Cable Modem Gateway
•
User Guide
7
365-095-25397-x.1
Installing the Gateway
This product is for indoor use only. Do not route the Ethernet cable(s) outside
of the building. Exposure of the cables to lightning could create a safety
hazard and damage the product.
Connect the SBG6580 to Your Computer
Before installing the SBG6580:
•
Check with your service provider to ensure broadband cable service is available in your area.
•
Choose a location in your home where your computer and gateway are preferably near existing
cable and electrical wall outlets.
For the best Wi-Fi coverage, a central location in your home or building is recommended.
Note
: The following installation procedure covers the wired Ethernet connection process so that you can
confirm that the SBG6580 was properly installed and can connect to the Internet.
Figure 4 – SBG6580 Connection Diagram
1.
Check that a coaxial cable is already connected to a cable wall outlet or RF splitter (optional).
2.
Connect the other end of the coaxial cable to the Cable connector on the SBG6580.
Use your hand to tighten the connectors to avoid damaging them.
3.
Connect the Ethernet cable to an available Ethernet port on the SBG6580.
4.
Connect the other end of the Ethernet cable to the Ethernet port on your computer.
3
Page 19 / 74
Installing the Gateway
SURFboard® SBG6580 Wireless Cable Modem Gateway
•
User Guide
8
365-095-25397-x.1
Optional
: Repeat steps 3 and 4 for each additional computer or other network device that you
want to install as a wired connection on your home network.
5.
Connect the power cord to the Power port on the SBG6580.
6.
Plug the other end of the power cord into an electrical wall outlet.
Note
: This automatically powers ON the SBG6580.
Establish an Internet Connection
Although your computer may already be configured to automatically access the Internet, you should
still perform the following gateway connectivity test to verify that the devices were connected properly.
1.
Power ON the computer connected to the SBG6580 if it is turned off, and then log in.
2.
Contact your service provider to activate (provision) the SBG6580. You may have to provide the
HFC MAC ID
listed on the
gateway label
.
Note
: Your service provider may allow for automatic activation which will automatically launch its own
special website when you open a web browser.
3.
After the SBG6580 is activated, open a web browser (Internet Explorer, Google Chrome, Firefox, or
Safari) on your computer.
If the special website did not open, continue with step 4. If it did open, proceed to step 5.
4.
Type a valid URL (
www.arrisi.com
) in the address bar and then click or press
Enter
.
The ARRIS website should open. If it did not open, please contact your service provider for
assistance.
5.
Check that the
Power
,
Receive
,
Send
, and
Online
front panel LEDs on the SBG6580 light up in
sequential order. See
Front Panel
for additional LED status information.
ο
If all four LEDs did not light up solid and you also do not have an Internet connection, you may
have to contact your service provider to reactivate the SBG6580 or check for signal issues.
ο
If you still cannot connect to the Internet, your SBG6580 may be defective. Please contact ARRIS
Technical Support at
1-877-466-8646
for assistance.
Wall Mount the Gateway
Note
: The SBG6580 is wall mountable. Please note that wall mounting the SBG6580 is for convenience only. It
may degrade the optimal Wi-Fi performance on the SBG6580.
If you choose to mount the SBG6580 on a wall, please read the following before starting:
•
Locate the unit as specified by the local or national codes governing residential or business cable
TV and communications services.
•
Follow all local standards for installing a network interface unit/network interface device (NIU/NID).
•
Unplug the power cord on the SBG6580 from the electrical wall outlet and verify that all the cables
are repositioned away from the back of the SBG6580 before mounting it on the wall.
•
Decide if you are mounting the SBG6580 horizontally or vertically on the wall.
•
Gather the following items:
ο
Wall-mounting template or ruler/measuring tape
ο
Applicable screwdriver: Phillips or flathead
Page 20 / 74
Installing the Gateway
SURFboard® SBG6580 Wireless Cable Modem Gateway
•
User Guide
9
365-095-25397-x.1
ο
Two M3.5 (#6) screws with a flat underside and maximum screw head diameter of 9.0 mm to
mount the SBG6580.
Note
: Contact a qualified installer to determine the appropriate screw length needed for mounting a
gateway.
See the dimensioned view below for the spacing needed between the screw heads and wall:
Figure 5 – Wall Mount-Screw Head Dimensions
Note
: If possible, mount the SBG6580 to concrete, masonry, wooden stud, or some other solid wall material.
Use anchor bolts if necessary (for example, if you mount the unit on drywall).
Before drilling holes in the wall, check the structure for potential damage
to water, gas, or electrical lines.
Perform the following steps to wall mount the SBG6580:
1.
Use the
wall mounting template
as a guide for drilling holes in the wall (see Figure 6).
WARNING!
The wall mounting template is intended as a sample representation of the
SBG6580 side view. The mounting hole dimensions shown on the template may not be
accurate. BEFORE drilling any holes in the wall, check to ensure that your measurements match
the hole markings on the side of the SBG6580.
There must be .10 inch (2.5 mm) between the wall and underside of the screw head.
2.
Select an appropriate depth and diameter to drill the holes to a depth of at least 1½ inches (3.8 cm).
Note
: The installer must determine the depth of the hole, the necessary hardware and must be careful to
select the appropriate depth and diameter.
3.
Attach the SBG6580 to the two screws on the wall. Check that it is securely mounted.
4.
Reconnect the coaxial and Ethernet cables.
5.
Re-plug the power cord into the SBG6580 and the electrical outlet.
6.
Arrange the cables to prevent any safety hazards.
7.
Check that the gateway is still securely mounted on the wall.

Rate

4 / 5 based on 1 vote.

Popular Motorola Models

Famous Router IPs
Famous Router Companies
Bookmark Our Site

Press Ctrl + D to add this site to your favorites!

Share
Top