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Contents
SURFboard® SBG6580 Wireless Cable Modem Gateway
User Guide
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Figure 55 – Firewall Local Log Screen
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58
Figure 56 – Firewall Remote Log Screen
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60
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Getting Started
SURFboard® SBG6580 Wireless Cable Modem Gateway
User Guide
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Getting Started
The ARRIS Motorola SURFboard® SBG6580 Wireless Cable Modem Gateway is an all in one wireless
DOCSIS 3.0® cable modem and four-port Ethernet router device. It provides secure ultra high-speed
wired and wireless broadband connections for your computer and other wireless network devices on
your home or small business network. The SBG6580 also includes a Wi-Fi® Pairing button option for
quick and easy connections for your wireless devices.
This guide provides instructions for installing and configuring the SBG6580, setting up secure wireless
network connections, and managing your gateway and network configurations.
Note
: The information in this user guide is based on the SBG6580 Firmware version 8.6.0.0 or higher. Some of
the changes implemented in this newer firmware version may not be applicable to earlier firmware releases.
If the information and graphics in this guide do not match your SBG6580, please refer to an earlier version of
the SBG6580 User Guide (Part number:
574808-001-e
).
In The Box
Note
: For retail purchases only, if you purchased the SBG6580 Wireless Cable Modem Gateway from a retail
store, the items listed below should be included in the box. Otherwise, if you received your SBG6580 from your
service provider, some of the listed items may not be included with the gateway.
Before installing the SBG6580, check that the following items are also included in the box. If any items
are missing, please contact your service provider for assistance or call ARRIS Technical Support at
1-877-466-8646
.
Table 1: SBG6580 Package Contents
Item
Description
SBG6580 Wireless Cable
Modem Gateway (Retail
or Service Provider)
High-speed DOCSIS 3.0 cable modem, wireless
access point, and 4-port Ethernet router
Power Supply
Power adapter and cord for an electrical wall
outlet connection
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Getting Started
SURFboard® SBG6580 Wireless Cable Modem Gateway
User Guide
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Item
Description
Ethernet Cable
Standard Category 5 (CAT5) or higher network
cable
Software License &
Regulatory Card
Safety and regulatory information, software
license, and warranty for the gateway
SBG6580 Quick Start
Guide
Provides basic information for installing the
gateway and setting up a secure wireless
connection on your home network.
Additional Items You May Need
Coaxial (coax) cable, if one is not already connected to a cable wall outlet
System Requirements
High-speed Internet access account
Web browser access – Internet Explorer, Google Chrome, Firefox, or Safari
Compatible operating systems:
ο
Windows® 8
ο
Windows 7 Service Pack 1 (SP1)
ο
Windows Vista™ SP2 or later
ο
Windows XP SP3
Note
: Microsoft no longer supports Windows XP. However, the SBG6580 should still function without
any problems.
ο
Mac® 10.4 or higher
ο
UNIX®
ο
Linux®
Contact Information
For technical support and additional ARRIS product information:
Visit the ARRIS Support website:
www.arrisi.com/consumer
Call ARRIS Technical Support:
1-877-466-8646
When you call, you may need the following information listed on the gateway label located on the
bottom of the SBG6580:
ο
Gateway model name (
SBG6580
)
ο
Gateway MAC address (
HFC MAC ID
)
ο
Gateway serial number (
S/N
)
Page 14 / 74
Product Overview
SURFboard® SBG6580 Wireless Cable Modem Gateway
User Guide
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Product Overview
Front Panel
Figure 1 – SBG6580 Front Views
Table 2: SBG6580 Front Panel LED Icons
LED Icon
Blinking
On (Solid)
Not applicable – icon does not
flash
Green
: Power is properly connected
Scanning for a downstream
(receive) channel connection
Green
: Non-bonded downstream
channel is connected
Blue*
: High-speed Internet connection
with bonded downstream channels
Scanning for an upstream
(send) channel connection
Green
: Non-bonded upstream channel
is connected
Blue*
: High-speed Internet connection
with bonded upstream channels
Scanning for an Internet
connection
Green
: Startup process completed
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Product Overview
SURFboard® SBG6580 Wireless Cable Modem Gateway
User Guide
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LED Icon
Blinking
On (Solid)
Green
: Wi-Fi enabled with
encrypted wireless data
activity.
Amber
: Wi-Fi enabled with
unencrypted wireless data
activity
Green
: 2.4 GHz wireless connection is
made between the SBG6580 and
another Wi-Fi enabled device on your
network; for example, printer, tablet, or
laptop.
Amber
: Flashes during the wireless
pairing process and lights SOLID green
after five seconds or less.
Not applicable – no LED on
button
Not applicable – no LED on button
The
Wireless
LED (see above) will flash
Amber
to indicate the WPS pairing
process is in progress.
*
Indicates DOCSIS 3.0 operation (high-speed Internet access) which may not be available in all
locations. Check with your service provider for availability in your area.
Wi-Fi Protected Setup™ (WPS)
Wi-Fi Protected Setup (WPS) is a wireless network setup option that provides a quick and easy solution
for setting up a secure wireless network connection for any WPS-enabled device; such as a computer,
tablet, gaming device, or printer. WPS automatically configures your wireless network connections and
sets up wireless security. See
Use the SBG6580 WPS Pairing Button
for more information.

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