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91
Ethernet
Solid Green
= Powered device connected to the associated port (includes devices with
wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection).
Flickering Green
= Activity seen from devices associated with the port. The flickering of the
light is synchronized to actual data traffic.
Off = The device is not powered, no cable or no powered devices connected to the associ-
ated ports.
Wireless
Solid Green
= Wi-Fi is powered.
Flickering Green
= Activity seen from devices connected via Wi-Fi. The flickering of the
light is synchronized to actual data traffic.
Off = The device is not powered or no powered devices connected to the associated ports.
HomePNA
Solid Green
= Powered device connected to the associated port (includes devices with
wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection).
Flickering Green
= Activity seen from devices associated with the port. The flickering of the
light is synchronized to actual data traffic.
Off = The device is not powered, no cable or no powered devices connected to the associ-
ated ports.
Broadband
1**, 2
Solid Green
= Good broadband connection (i.e., good DSL Sync or Gigabit Ethernet ).
Flashing Green
= Attempting broadband connection (i.e., DSL attempting sync).
Flashing Green
&
Red
= If the broadband connection fails to be established for more than
three consecutive minutes the LED switches to
Flashing Green
when attempting or waiting
to establish a broadband connection alternating with a five second steady
Red
. This pattern
continues until the broadband connection is successfully established.
Flashing Red
= No DSL signal on the line. This is only used when there is no signal, not dur-
ing times of temporary ‘no tone’ during the training sequence.
Off = The device is not powered.
**
Broadband 1 LED
is also the Gigabit ethernet WAN LED when that is in play (and DSL is
not)
Service
Solid Green
= IP connected (The device has a WAN IP address from DHCP or 802.1x
authentication and the broadband connection is
up).
Flashing Green
= Attempting PPP connection.
Attempting IEEE 802.1X authentication or
attempting to obtain DHCP information.
Red
= Device attempted to become IP connected and failed (no DHCP response, 802.1x
authentication failed, no IP address from IPCP, etc.). The Red state times out after two min-
utes and the Service indicator light returns to the Off state.
Off = The device is not powered or the broadband connection is not present.
Phone 1, 2
Solid Green
= The associated VoIP line has been registered with a SIP proxy server.
Flashing Green
= Indicates a telephone is off-hook on the associated VoIP line.
Off = VoIP not in use, line not registered or Gateway power off.
USB
Solid Green
= Powered device connected to the associated port (includes devices with
wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection).
Flickering Green
= Activity seen from devices associated with the port. The flickering of the
light is synchronized to actual data traffic.
Off = The device is not powered, no cable or no powered devices connected to the associ-
ated ports.
LED
Action
Page 92 / 216
Administrator’s Handbook
92
Motorola® Gateway
NVG589 Rear V
iew
☛
NOTE:
The NVG589 supports two VoIP lines over one RJ11 VoIP port. In order to
connect two phone lines the supplied
inner/outer pair splitter
adapters
must be attached to the RJ11 VoIP port in order to terminate both lines.
This is a special-purpose splitter. You must only use the
inner/outer pair
splitter adapters
supplied by AT&T.
LED
Action
Ethernet
1,2 3,4
Orange/Amber
when a Gigabit Ethernet device is connected to each port.
Green
when 10/100 Ethernet device is connected.
Flash for Ethernet traffic passing.
Gigabit Ethernet (WAN)
USB
DSL (WAN)
Ethernet (LAN)
F-Connector (HPNA)
RJ14 (FXS)
Reset button
Power Jack
Page 93 / 216
93
LED Function Summary Matrix
Power
Solid Green
=
The device is
powered.
Flashing
Green
= A
Power-On Self-
Test (POST) is
in progress
Flashing Red
= A POST fail-
ure (not boota-
ble) or device
malfunction
occurred.
*
When the
device encoun-
ters a POST
failure, all indi-
cator lights on
the front of the
device continu-
ously flash.
Off
= The unit
has no AC
power.
Ethernet
Solid Green
=
Powered
device con-
nected to the
associated port
(includes
devices with
wake-on-LAN
capability
where a slight
voltage is sup-
plied to the
Ethernet con-
nection).
Flashing
Green
= Activ-
ity seen from
devices associ-
ated with the
port. The flick-
ering of the light
is synchro-
nized to actual
data traffic.
Off
= The
device is not
powered, no
cable or no
powered
devices con-
nected to the
associated
ports.
Wireless
Solid Green
=
Wi-Fi is pow-
ered.
Flashing
Green
= Activ-
ity seen from
devices con-
nected via Wi-
Fi. The flicker-
ing of the light
is synchro-
nized to actual
data traffic.
Off
= The
device is not
powered or no
powered
devices con-
nected to the
associated
ports.
Phone 1, 2
Solid Green
=
The associated
VoIP line has
been regis-
tered with a SIP
proxy server.
Flashing
Green
= Indi-
cates a tele-
phone is off-
hook on the
associated
VoIP line.
Off
= VoIP not
in use, line not
registered or
Gateway power
off.
WPS
Flashing
Green
= Indi-
cates when
WPS is broad-
casting.
Off
= not in
use, not broad-
casting.
Page 94 / 216
Administrator’s Handbook
94
Broadband
Solid Green
=
Good broad-
band connec-
tion (i.e., good
DSL Sync).
Flashing
Green
=
Attempting
broadband con-
nection (i.e.,
DSL attempt-
ing sync).
Flashing
Green
&
Red
=
If the broad-
band connec-
tion fails to be
established for
more than three
consecutive
minutes the
LED switches
to
Flashing
Green
when
attempting or
waiting to
establish a
broadband con-
nection alter-
nating with a
five second
steady
Red
.
This pattern
continues until
the broadband
connection is
successfully
established.
Flashing Red
= No DSL sig-
nal on the line.
This is only
used when
there is no sig-
nal, not during
times of tempo-
rary ‘no tone’
during the train-
ing sequence.
Off
= The
device is not
powered.
Service
Solid Green
=
IP connected
(The device has
a WAN IP
address from
DHCP or
802.1x authen-
tication and the
broadband con-
nection is up).
Flashing
Green
=
Attempting PPP
connection.
Attempting
IEEE 802.1X
authentication
or attempting to
obtain DHCP
information.
Red
= Device
attempted to
become IP con-
nected and
failed (no
DHCP
response,
802.1x authen-
tication failed,
no IP address
from IPCP,
etc.). The Red
state times out
after two min-
utes and the
Service indica-
tor light returns
to the Off state.
Off
= The
device is not
powered or the
broadband con-
nection is not
present.
Page 95 / 216
95
If a status indicator light does not look correct, look for these possible problems:
If LED is
not Lit
Possible problems
Power
◆
Make sure the power adapter is plugged into the DSL Modem properly.
◆
Try a known good wall outlet.
◆
If a power strip is used, make sure it is switched on.
Broadband
◆
Make sure that any telephone has a microfilter installed.
◆
Make sure that you are using the correct cable. The DSL cable is the thinner stan-
dard telephone cable and labeled “Data Cable.”
◆
Make sure the DSL cable is plugged into the correct wall jack.
◆
Make sure the DSL cable is plugged into the DSL port on the DSL Modem.
◆
Make sure the DSL line has been activated at the central office DSLAM.
◆
Make sure the DSL Modem is not plugged into a micro filter.
Ethernet
◆
Make sure the you are using the yellow Ethernet cable, not the DSL cable. The
Ethernet cable is thicker than the standard telephone cable.
◆
Make sure the Ethernet cable is securely plugged into the Ethernet jack on the PC.
◆
Make sure the Ethernet cable is securely plugged into the Ethernet port on the DSL
Modem.
◆
Make sure you have Ethernet drivers installed on the PC.
◆
Make sure the PC’s TCP/IP Properties for the Ethernet Network Control Panel is set
to obtain an IP address via DHCP.
◆
Make sure the PC has obtained an address in the 192.168.1.x range. (You may have
changed the subnet addressing.)
◆
Make sure the PC is configured to access the Internet over a LAN.
◆
Disable any installed network devices (Ethernet, HomePNA, wireless) that are not
being used to connect to the DSL Modem.

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