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Configuring TCP/IP
5
Figure 5-11:
Local Area Connection selection
Figure 5-12:
Properties selection
5.
A series of protocols appear. Among them, check the
Internet Protocol Version
4 (TCP/IPv4)
and click
Properties
.
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5-8
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5
Configuring TCP/IP
Figure 5-13:
Internet Protocol Version 4 (TCP/IPv4) properties selection
6.
At TCP/IPv4 Properties window, check
Obtain an IP address automatically
, and
Obtain DNS server address automatically
. Click
OK
to save the settings.
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5
Figure 5-14:
Internet Protocol Version 4 (TCP/IPv4) Properties window
7.
When you have completed the setting updates, click
OK
to exit.
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Troubleshooting
6
Chapter 6: Troubleshooting
Power
•
Check that the AC power adapter is properly plugged into the electrical outlet and
into the Desktop CPE.
•
Check that the electrical outlet is working.
A Computer Cannot Log On to the CPE
Check that the Ethernet cable is properly connected to the Desktop CPE unit and the
computer.
Cannot Connect to the Internet
•
Check the Desktop CPE connection status from the Web Interface, refer to the
Connection Status section to verify the connection status.
•
If the Desktop CPE connection is down, and the gateway has not received an IP for
5 minutes to 10 minutes:
-
Re-Run the Setup Wizard.
-
If the Setup Wizard does not help, then reset the Desktop CPE using the reset
button.
Additional Troubleshooting Help
Contact your service provider for additional help.
19216811.live