Voice Gateway with Router

18

Chapter 5: Using the Interactive Voice Response Menu

Using the Interactive Voice Response Menu

Set the Mode

201

Press

0

to select the

router/NAT mode.

Press

1

to select the

bridge/switch mode.

If the Voice Gateway acts as the router for

your network, use the router/NAT mode.

If your network already has a router, use the

bridge/switch mode.

Enable/Disable WAN

Access to the

Web-based Utility

7932

Press

1

to enable.

Press

0

to disable.

Use this setting to enable or disable WAN

access to the Web-based Utility. (This Utility

lets you configure the Voice Gateway.)

Manual Reboot

732668

After you hear, “Option successful,” hang up

the phone. The Voice Gateway will

automatically reboot.

Factory Reset

73738

Press

1

to confirm.

Press

*

(star) to cancel.

If necessary, enter the password. The Voice

Gateway will request confirmation; enter

1

to

confirm. You will hear, “Option successful.”

Hang up the phone. The Voice Gateway will

reboot, and all settings will be reset to their

factory default settings.

Interactive Voice Response Menu

Action

Command

(press these

keys on the

telephone)

Choices

Description

NOTE:

This feature may be

protected by a password

available only from your ITSP.

If you need to enter a password,

refer to the following section,

“Entering a Password.”

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Voice Gateway with Router

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Chapter 5: Using the Interactive Voice Response Menu

Entering a Password

Entering a Password

You may be prompted to enter a password when you want to reset the Voice Gateway to its factory default

settings. To enter the password, use the phone’s keypad, and follow the appropriate instructions.

•

To enter A, B, C, a, b, or c — press

2

.

•

To enter D, E, F, d, e, or f — press

3

.

•

To enter G, H, I, g, h, or i — press

4

.

•

To enter J, K, L, j, k, or l — press

5

.

•

To enter M, N, O, m, n, or o — press

6

.

User Factory Reset

877778

Press

1

to confirm.

Press

*

(star) to cancel.

The Voice Gateway will request confirmation;

enter

1

to confirm. You will hear, “Option

successful.” Hang up the phone. The Voice

Gateway will reboot and all user-configurable

settings will be reset to their factory default

settings.

Interactive Voice Response Menu

Action

Command

(press these

keys on the

telephone)

Choices

Description

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Chapter 5: Using the Interactive Voice Response Menu

Configuring the Settings for Your Internet Phone Service

•

To enter P, Q, R, S, o, q, r, or s — press

7

.

•

To enter T, U, V, t, u, or v — press

8

.

•

To enter W, X, Y, Z, w, x, y, or z — press

9

.

•

To enter all other characters, press

0

.

For example, to enter the password

phone@321

by keypad, press these keys:

746630321

. Then press the

#

(pound) key to indicate that you have finished entering the password. To cancel your entry and return to the main

menu, press

*

(star).

Configuring the Settings for Your Internet Phone Service

If you want to change the settings for your Internet phone service, refer to the instructions provided by your ITSP

and “Chapter 6: Using the Web-based Utility.”

NOTE:

These bulleted instructions only apply when you are entering a password. At all other times,

pressing a number only selects a number, not a letter or punctuation mark.

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Chapter 6: Using the Web-based Utility

Overview

Chapter 6: Using the Web-based Utility

Overview

The Web-based Utility can be accessed via your web browser through use of a computer on your network. It

offers two levels of access: user and admin (administrator). Your level of access depends on your service

provider’s policies. In most cases you will only have user-level access, so this chapter will cover the user-level

web pages of the Web-based Utility. Also, access to some settings may be protected or blocked, so they cannot

be accidentally changed. For more information, contact your ITSP.

There are two main tabs: Router and Voice. Additional tabs will be available after you click one of the main tabs.

This chapter will describe each web page of the Web-based Utility and each page’s key functions.

Router

•

Status. This screen displays product and system status information about the Voice Gateway.

•

WAN Setup. Use this screen to configure the Internet connection, MAC clone, remote management, QoS,

VLAN, and optional settings.

•

LAN Setup. Use this screen to configure the local IP address, DHCP server, and DHCP lease settings.

•

Application. On this screen, configure port forwarding, DMZ, multicast, and reserved ports range settings.

NOTE:

If your ITSP sent you the Voice Gateway, then it may be pre-configured for you, and you do

not need to change any settings. Refer to the instructions supplied by your service provider for more

information. If you do wish to make changes, follow the instructions in this chapter.

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Chapter 6: Using the Web-based Utility

How to Access the Web-based Utility

Voice

•

Info. This screen displays voice-related status information about the Voice Gateway.

•

System. Use this screen to configure the user password.

•

User 1. Use this screen to configure call forward, speed dial, supplementary service, and ring settings for the

Internet phone line.

•

PSTN User. PSTN stands for Public Switched Telephone Network, which is the network that traditional phone

service uses. Use this screen to configure call forward, speed dial, and ring settings for the PSTN line.

How to Access the Web-based Utility

To access the Web-based Utility of the Voice Gateway, launch the web browser on the PC connected to the Voice

Gateway’s Ethernet port. If the Voice Gateway uses its default address, then enter

192.168.0.1

in the

Address

field. If you have assigned a static IP address to the Voice Gateway, then enter

<

IP address of the Voice

Gateway

>

in the

Address

field. Press the

Enter

key.

If your Internet Telephony Service Provider (ITSP) did not supply a password, you will not see a login screen. If

your ITSP supplied a password, then you will see a login screen. In the

User Name

field, enter

user

, the default

user name for user access. (This cannot be changed.) Then enter the password supplied by your ITSP.

Two views of the Web-based Utility are available. Click

basic

to view basic settings, or click

advanced

to view

advanced settings.

When you have finished making changes on a screen, click the

Submit All Changes

button to save the changes,

or click the

Undo All Changes

button to undo your changes. When changes are saved, the Voice Gateway may

reboot.

Figure 6-1: Login Screen

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