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Voice Gateway with Router
18
Chapter 5: Using the Interactive Voice Response Menu
Using the Interactive Voice Response Menu
Set the Mode
201
Press
0
to select the
router/NAT mode.
Press
1
to select the
bridge/switch mode.
If the Voice Gateway acts as the router for
your network, use the router/NAT mode.
If your network already has a router, use the
bridge/switch mode.
Enable/Disable WAN
Access to the
Web-based Utility
7932
Press
1
to enable.
Press
0
to disable.
Use this setting to enable or disable WAN
access to the Web-based Utility. (This Utility
lets you configure the Voice Gateway.)
Manual Reboot
732668
After you hear, “Option successful,” hang up
the phone. The Voice Gateway will
automatically reboot.
Factory Reset
73738
Press
1
to confirm.
Press
*
(star) to cancel.
If necessary, enter the password. The Voice
Gateway will request confirmation; enter
1
to
confirm. You will hear, “Option successful.”
Hang up the phone. The Voice Gateway will
reboot, and all settings will be reset to their
factory default settings.
Interactive Voice Response Menu
Action
Command
(press these
keys on the
telephone)
Choices
Description
NOTE:
This feature may be
protected by a password
available only from your ITSP.
If you need to enter a password,
refer to the following section,
“Entering a Password.”
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Voice Gateway with Router
19
Chapter 5: Using the Interactive Voice Response Menu
Entering a Password
Entering a Password
You may be prompted to enter a password when you want to reset the Voice Gateway to its factory default
settings. To enter the password, use the phone’s keypad, and follow the appropriate instructions.
To enter A, B, C, a, b, or c — press
2
.
To enter D, E, F, d, e, or f — press
3
.
To enter G, H, I, g, h, or i — press
4
.
To enter J, K, L, j, k, or l — press
5
.
To enter M, N, O, m, n, or o — press
6
.
User Factory Reset
877778
Press
1
to confirm.
Press
*
(star) to cancel.
The Voice Gateway will request confirmation;
enter
1
to confirm. You will hear, “Option
successful.” Hang up the phone. The Voice
Gateway will reboot and all user-configurable
settings will be reset to their factory default
settings.
Interactive Voice Response Menu
Action
Command
(press these
keys on the
telephone)
Choices
Description
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Voice Gateway with Router
20
Chapter 5: Using the Interactive Voice Response Menu
Configuring the Settings for Your Internet Phone Service
To enter P, Q, R, S, o, q, r, or s — press
7
.
To enter T, U, V, t, u, or v — press
8
.
To enter W, X, Y, Z, w, x, y, or z — press
9
.
To enter all other characters, press
0
.
For example, to enter the password
phone@321
by keypad, press these keys:
746630321
. Then press the
#
(pound) key to indicate that you have finished entering the password. To cancel your entry and return to the main
menu, press
*
(star).
Configuring the Settings for Your Internet Phone Service
If you want to change the settings for your Internet phone service, refer to the instructions provided by your ITSP
and “Chapter 6: Using the Web-based Utility.”
NOTE:
These bulleted instructions only apply when you are entering a password. At all other times,
pressing a number only selects a number, not a letter or punctuation mark.
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Voice Gateway with Router
21
Chapter 6: Using the Web-based Utility
Overview
Chapter 6: Using the Web-based Utility
Overview
The Web-based Utility can be accessed via your web browser through use of a computer on your network. It
offers two levels of access: user and admin (administrator). Your level of access depends on your service
provider’s policies. In most cases you will only have user-level access, so this chapter will cover the user-level
web pages of the Web-based Utility. Also, access to some settings may be protected or blocked, so they cannot
be accidentally changed. For more information, contact your ITSP.
There are two main tabs: Router and Voice. Additional tabs will be available after you click one of the main tabs.
This chapter will describe each web page of the Web-based Utility and each page’s key functions.
Router
Status. This screen displays product and system status information about the Voice Gateway.
WAN Setup. Use this screen to configure the Internet connection, MAC clone, remote management, QoS,
VLAN, and optional settings.
LAN Setup. Use this screen to configure the local IP address, DHCP server, and DHCP lease settings.
Application. On this screen, configure port forwarding, DMZ, multicast, and reserved ports range settings.
NOTE:
If your ITSP sent you the Voice Gateway, then it may be pre-configured for you, and you do
not need to change any settings. Refer to the instructions supplied by your service provider for more
information. If you do wish to make changes, follow the instructions in this chapter.
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Voice Gateway with Router
22
Chapter 6: Using the Web-based Utility
How to Access the Web-based Utility
Voice
Info. This screen displays voice-related status information about the Voice Gateway.
System. Use this screen to configure the user password.
User 1. Use this screen to configure call forward, speed dial, supplementary service, and ring settings for the
Internet phone line.
PSTN User. PSTN stands for Public Switched Telephone Network, which is the network that traditional phone
service uses. Use this screen to configure call forward, speed dial, and ring settings for the PSTN line.
How to Access the Web-based Utility
To access the Web-based Utility of the Voice Gateway, launch the web browser on the PC connected to the Voice
Gateway’s Ethernet port. If the Voice Gateway uses its default address, then enter
192.168.0.1
in the
Address
field. If you have assigned a static IP address to the Voice Gateway, then enter
<
IP address of the Voice
Gateway
>
in the
Address
field. Press the
Enter
key.
If your Internet Telephony Service Provider (ITSP) did not supply a password, you will not see a login screen. If
your ITSP supplied a password, then you will see a login screen. In the
User Name
field, enter
user
, the default
user name for user access. (This cannot be changed.) Then enter the password supplied by your ITSP.
Two views of the Web-based Utility are available. Click
basic
to view basic settings, or click
advanced
to view
advanced settings.
When you have finished making changes on a screen, click the
Submit All Changes
button to save the changes,
or click the
Undo All Changes
button to undo your changes. When changes are saved, the Voice Gateway may
reboot.
Figure 6-1: Login Screen
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