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Chapter 5: Using the Interactive Voice Response Menu

Overview

Chapter 5: Using the Interactive Voice Response Menu

Overview

You may need to manually configure the Voice Gateway by entering the settings provided by your Internet

Telephony Service Provider (ITSP). This chapter explains how to use the Interactive Voice Response Menu to

configure the Voice Gateway’s network settings. You will use the telephone’s keypad to enter your commands

and select choices, and the Voice Gateway will use voice responses.

For more advanced configuration, refer to “Chapter 6: Using the Web-based Utility.”

Accessing the Interactive Voice Response Menu

1.

Use a telephone connected to the PHONE

port of the Voice Gateway. (You can only access the Interactive

Voice Response Menu through an analog telephone, not any of the Internet phones.)

2.

Press

****

(in other words, press the star key four times).

3.

Wait until you hear “Linksys configuration menu. Please enter the option followed by the # (pound) key or

hang up to exit.”

4.

Refer to the following table that lists actions, commands, menu choices, and descriptions. After you select

an option, press the

#

(pound) key. To exit the menu, hang up the telephone.

NOTE:

If your ITSP sent you the Voice Gateway, then it may be pre-configured for you, and you do

not need to change any settings. Refer to the instructions supplied by your service provider for more

information.

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Chapter 5: Using the Interactive Voice Response Menu

Using the Interactive Voice Response Menu

Using the Interactive Voice Response Menu

While entering a value, such as an IP address, you may exit without entering any changes. Press the

*

(star) key

twice within half a second. Otherwise, the * will be treated as a decimal point or dot.

After entering a value, such as an IP address, press the

#

(pound) key to indicate you have finished your

selection. To save the new setting, press

1

. To review the new setting, press

2

. To re-enter the new setting, press

3

. To cancel your entry and return to the main menu, press

*

(star).

For example, to enter the IP address

191.168.1.105

by keypad, press these keys:

191*168*1*105

. Press the

#

(pound) key to indicate that you have finished entering the IP address. Then press

1

to save the IP address or

press the

*

(star) key to cancel your entry and return to the main menu.

If the menu is inactive for more than one minute, the Voice Gateway will time out. You will need to re-enter the

menu by pressing ****.

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Chapter 5: Using the Interactive Voice Response Menu

Using the Interactive Voice Response Menu

The settings you have saved will take effect after you have hung up the telephone. The Voice Gateway may

reboot at this time.

Interactive Voice Response Menu

Action

Command

(press these

keys on the

telephone)

Choices

Description

Enter Interactive Voice

Response Menu

****

Use this command to enter the Interactive

Voice Response Menu. Do not press any

other keys until you hear, “Linksys

configuration menu. Please enter the option

followed by the # (pound) key or hang up to

exit.”

Check Internet

Connection Type

100

Hear the Internet connection type of the Voice

Gateway.

Check Internet IP

Address

110

Hear the IP address assigned to the Voice

Gateway’s Internet (external) interface.

Check Network Mask

(or Subnet Mask)

120

Hear the network or subnet mask assigned to

the Voice Gateway.

Check Gateway IP

Address

130

Hear the IP address of the Voice Gateway

(usually the network router).

Check MAC Address

140

Hear the MAC address of the Voice Gateway

in hexadecimal string format.

ip

(internet protocol): a protocol used to

send data over a network.

ip address

: the address used to identify a

computer or device on a network.

mac address

: the unique address that a

manufacturer assigns to each networking

device.

subnet mask

: an address code that

determines the size of the network.

gateway

: a device that forwards Internet

traffic from your local area network.

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Chapter 5: Using the Interactive Voice Response Menu

Using the Interactive Voice Response Menu

Check Firmware

Version

150

Hear the version number of the firmware

currently running on the Voice Gateway.

Check Primary DNS

Server IP Address

160

Hear the IP address of the primary DNS

(Domain Name Service) server.

Check Internet Web

Server Port

170

Hear the port number of the Internet Web

server used for the Web-based Utility.

Check Local IP

Address

210

Hear the local IP address of the Voice

Gateway.

Set Internet

Connection Type

101

Press

0

to use DHCP.

Press

1

to use a static IP

address.

Press

2

to use PPPoE.

Select the type of Internet connection you are

using. Refer to the documentation supplied

by your Internet Service Provider (ISP).

Set Static IP Address

111

Enter the IP address using

numbers on the telephone

keypad. Use the * (star)

key when entering a

decimal point.

First, set the Internet Connection Type to

static IP address; otherwise, you will hear,

“Invalid Option,” if you try to set the static IP

address.

Interactive Voice Response Menu

Action

Command

(press these

keys on the

telephone)

Choices

Description

firmware

: the programming code that

runs a networking device.

dhcp

(dynamic host configuration

protocol): a protocol that lets one device

on a local network, known as a DHCP

server, assign temporary IP addresses to

the other network devices, typically

computers.

static ip address

: a fixed address

assigned to a computer or device that is

connected to a network.

pppoe

: a type of broadband connection

that provides authentication (username

and password) in addition to data

transport.

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Chapter 5: Using the Interactive Voice Response Menu

Using the Interactive Voice Response Menu

Set Network (or

Subnet) Mask

121

Enter the network or

subnet mask using

numbers on the telephone

keypad. Use the * (star)

key when entering a

decimal point.

First, set the Internet Connection Type to

static IP address; otherwise, you will hear,

“Invalid Option,” if you try to set the network

or subnet mask.

Set Gateway IP

Address

131

Enter the IP address using

numbers on the telephone

keypad. Use the * (star)

key when entering a

decimal point.

First, set the Internet Connection Type to

static IP address; otherwise, you will hear,

“Invalid Option,” if you try to set the gateway

IP address.

Set Primary DNS

Server IP Address

161

Enter the IP address using

numbers on the telephone

keypad. Use the * (star)

key when entering a

decimal point.

First, set the Internet Connection Type to

static IP address; otherwise, you will hear,

“Invalid Option,” if you try to set the IP

address of the primary DNS server.

Interactive Voice Response Menu

Action

Command

(press these

keys on the

telephone)

Choices

Description

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