Voice Gateway with Router

Appendix A: Troubleshooting

49

Common Problems and Solutions

49

Frequently Asked Questions

60

Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter

65

Windows 98 or Me Instructions

65

Windows 2000 or XP Instructions

66

For the Voice Gateway’s Web-based Utility

66

Appendix C: Windows Help

67

Appendix D: Glossary

69

Appendix E: Specifications

73

Appendix F: Warranty Information

79

Appendix G: Regulatory Information

81

Appendix H: Contact Information

89

Internet Telephony Service Provider (ITSP)

89

Linksys

89

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Voice Gateway with Router

List of Figures

Figure 3-1: Back Panel

7

Figure 3-2: Front Panel

8

Figure 4-1: Connect to the Telephone Wall Jack

9

Figure 4-2: Connect a Telephone

9

Figure 4-3: Connect a PC

10

Figure 4-4: Connect to the Modem

10

Figure 4-5: Connect Power

10

Figure 4-6: Login Screen

11

Figure 4-7: Router - WAN Setup Screen

11

Figure 4-8: MAC Clone Settings

11

Figure 4-9: Static IP Settings

12

Figure 4-10: PPPoE Settings

12

Figure 6-1: Login Screen

22

Figure 6-2: Router - Status Screen

23

Figure 6-3: Router - WAN Setup Screen

25

Figure 6-4: Static IP Settings

25

Figure 6-5: PPPoE Settings

25

Figure 6-6: Router - LAN Setup Screen

28

Figure 6-7: Router - Application Screen

30

Figure 6-8: Voice - Info Screen

32

Figure 6-9: Line 1 Status

33

Figure 6-10: PSTN Line Status

35

Figure 6-11: Voice - System Screen

39

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Voice Gateway with Router

Figure 6-12: Voice - User 1 Screen

40

Figure 6-13: Speed Dial and Supplementary Service Settings

42

Figure 6-14: Distinctive Ring and Ring Settings

43

Figure 6-15: Voice - PSTN User Screen

45

Figure 6-16: PSTN-To-VoIP Speed Dial Settings

46

Figure 6-17: PSTN Ring Thru Line 1 Distinctive Ring Settings

47

Figure 6-18: PSTN Ring Thru Line 1 Ring Settings

48

Figure B-1: IP Configuration Screen

65

Figure B-2: MAC/Adapter Address

65

Figure B-3: MAC/Physical Address

66

Figure B-4: MAC Address Cloning

66

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Voice Gateway with Router

1

Chapter 1: Introduction

Welcome

Chapter 1: Introduction

Welcome

Thank you for choosing the Voice Gateway with Router. This Voice Gateway will allow your computers to share a

high-speed Internet connection as well as resources, including files and printers. Plus, the Voice Gateway can

bridge traditional phone service, also known as Public Switched Telephone Network (PSTN) service, with Internet

phone service, also known as Voice over Internet Protocol (VoIP). And after you have set up your Internet phone

service, you will be able to make phone or fax calls using the Internet.

How does the Voice Gateway do all of this? By connecting your computers and peripherals, including phones or

fax machines, to the Voice Gateway and connecting the Voice Gateway to your cable or DSL modem, then the

Voice Gateway can direct and control communications for your network.

But what does all of this mean?

Networks are useful tools for sharing Internet access and computer resources. Multiple computers can share

Internet access, so you don’t need more than one high-speed Internet connection. With Internet phone service,

your Internet access can now be shared by your phones or fax machines as well. You will be able to make phone

calls using the account you set up with your Internet Telephony Service Provider (ITSP), even while you’re surfing

the Internet. Plus, you can access one printer from different computers and access data located on another

computer’s hard drive. Networks are even used for playing multiplayer video games. So, networks not only are

useful in homes and offices, but also can be fun.

PCs on a wired network create a LAN, or Local Area Network. They are connected with Ethernet cables, which is

why the network is called “wired”.

ethernet

: an IEEE standard network

protocol that specifies how data is

placed on and retrieved from a common

transmission medium.

lan

(local area network): the computers

and networking products that make up

the network in your home or office.

network

: a series of computers or

devices connected for the purpose of data

sharing, storage, and/or transmission

between users.

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Voice Gateway with Router

2

Chapter 1: Introduction

What’s in this Guide?

To create your network, install and set up the Voice Gateway. To guide you through the process, use the

instructions in the Quick Installation or this User Guide to help you. These instructions should be all you need to

get the most out of the Voice Gateway.

What’s in this Guide?

This guide covers the basic steps for setting up a network with the Voice Gateway. After going through

“Chapter 3: Getting to Know the Voice Gateway,” most users will only need to use the following chapters:

•

Chapter 4: Getting Started

This chapter instructs you on how to connect and set up the Voice Gateway.

•

Chapter 6: Using the Web-based Utility

This chapter explains how to configure the Voice Gateway using your web browser and the Voice Gateway’s

Web-based Utility. You will configure the Voice Gateway using the settings provided by your ISP.

When you’re finished with the basic steps, then you are ready to connect to the Internet.

You also have other chapters available for reference:

•

Chapter 1: Introduction

This chapter describes the Voice Gateway’s applications and this User Guide.

•

Chapter 2: Networking Basics

This chapter briefly explains how a network functions.

•

Chapter 5: Using the Interactive Voice Response Menu

This chapter explains how to configure the Voice Gateway’s network settings when you use its Interactive

Voice Response Menu.

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