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Page 96 / 109 Scroll up to view Page 91 - 95
86
5.7
RFC 2684 Route (IPoA) Configuration
Configurations on MT800
Location
Parameters
Comments
PVC
Select any one from the eight PVCs.
VPI/VCI
The value shall be provided by your ISP.
Operation Mode
Select “Enable”.
Encapsulation
The value shall be provided by your ISP.
Usually you can keep the default value:
LLC.
Connection Type
Select “RFC2684 Routed (IPoA)”.
IP Address and
Subnet Mast
The values shall be provided by your ISP.
Default Route
Select “Enable”.
ATM Setting
Gateway IP
Address
The value shall be provided by your ISP.
NAT
It is recommended to enable the function of NAT.
DNS
It is recommended to have DNS Relay function enabled.
And set DNS IP address provided by your ISP.
DHCP Mode
It is recommended to have DHCP Server function enabled.
Traffic Index
It is recommended to set 0.
Configurations on the user’s PC
IP Address and
network mask
It is recommended to set the mode as obtaining an IP address
automatically.
DNS
It is recommended to set the mode as obtaining a DNS server’s
IP address automatically.
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87
±
Note:
For other advanced configurations, please refer to Chapter 4
Web-based
Management.
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88
Chapter 6
Troubleshooting
6.1
Quick Troubleshooting
Failures
Instructions
Power light is
out.
1.
Ensure power adapter is well connected;
2.
Ensure the right power adapter is used.
ADSL LINK
light is out.
1.
Ensure the ADSL line is well connected;
2.
Ensure the telephone line before entering the house is
valid, try to test with a telephone;
3.
Check that there is no junction box before connecting
MT800, which has such components like capacitors or
diodes that could hinder back high frequency signals;
4.
Ensure the MT800 and telephones are connected in the
right way.
LAN LINK
light is out.
1.
Ensure you use the right cables from the MT800 to your PC;
2.
Ensure the connection is secured;
3.
Check if the NIC LED lights up;
4.
Ensure your Network Adapter works normally by examining
whether the item of “Networking Adapters” is labeled with
“
?”
or “
!
”. If it is, you may delete it and then click “Refresh”
to reinstall. Otherwise, you may try the NIC in another slot.
As a last resort, you have to replace the NIC.
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89
Failures
Instructions
Can’t access
the Internet.
Take the most common access mode as an example, in which a
dial-up application is installed on the user’s computer:
1.
Ensure that any of the problems above is not the reason;
2.
Ensure that the dial-up application is correctly installed and
set on your PC;
3.
Ensure that you have entered the right user name and
password;
4.
Ensure “Use Proxy Server” is set properly for IE, if the
problem still remains even after you have log into
successfully;
5.
Try more than one Web sites, in case of some Web server’s
being in failure.
6.2
FAQs
Q: Why can’t my computer access the Internet, even when
the physical links are well connected?
Check first whether the LEDs are in normal status. If they do,
you have to find help to adjust the settings on the MT800.
Q: I forget the username and password when I am to log
into the Web-based Configuration Manager. Or I just can’t
access the Web-based Configuration Manager.
1)
Please press reset button at the rear panel for 3 seconds to
restore the factory default settings of MT800.
2)
Indicate your NIC IP address to 192.168.1.3
3)
Disable Proxy service.
4)
Launch your Web browser and type in http://192.168.1.1
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90
5)
Use the default user name: admin and password: admin
Q: My configuration is gone after rebooting MT800.
If you want to keep your settings after reboot MT800. Please go
to Web-based Configuration Manager
Æ
“Save & Reboot”
Æ
“Save”
to save your configurations.
Figure 6-1
Save the changed setting
Q: I can’t upgrade with the new firmware.
Please make sure the file that you have downloaded is valid.
Q: Why can’t I access the Internet by using virtual dialing
through Microsoft’s Internet Gateway?
Internet Gateway supports PPPoE itself. No other PPPoE
terminal software shall be installed again.
Q: Why does my PC fall off line sometimes even with all
LEDs are in normal status?
There are several scenarios might cause this problem.
6)
Be disconnected by the ISP.
7)
Some ISPs will have idle timeout setting to avoid wasting
IP. When the end user connects to the Internet too long

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