Huawei HG655b Router Manual PDF (Setup & Configuration Guide)

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HUAWEI HG655b Home Gateway

User Guide

FAQs

Huawei Proprietary and Confidential

8-1

FAQs

8.1 How can I configure a computer to use a static IP

addre

o use

nection

Step 3

nnection uses the following items

group box of the Local Area

Internet Protocol (TCP/IP)

. Click

Step 5

dress

, enter

192.168.1.100

. Ensure that this IP address is unique and not

ther computers.

ss?

Take a computer that runs Windows XP as an example. To configure the computer t

a static IP address, do as follows:

Step 1

In the

Control Panel

window, double-click

Network Connections

to display the

Network Connections

window.

Step 2

In the

Network Connections

window, right-click the working

Local Area Con

and choose

Properties

In the

This co

Connection Properties dialog box, selec

Properties

Step 4

Select

Use the following IP address

Set the IP address of the computer and ensure that the IP address is in the same network

segment as the local area network (LAN) IP address of the terminal.

Assume that the default LAN IP address of the terminal is 192.168.1.1. To set the IP

address of the computer, do as follows:

IP ad

used by o

The configurable static IP address ranges from 192.168.1.2 to 192.168.1.254.

Step 6

Step 7

In the

Internet Protocol (TCP/IP) Properties

dialog box, click

. Then in the

Local

Area Connection Properties

dialog box, click

Subnet mask

, enter

255.255.255.0

Default gateway

, enter

192.168.1.1

Consult your Internet Service Provider about the IP address of the domain name server

(DNS). In

Preferred DNS server

and

Alternate DNS server

, enter the IP address.

If you configure the static IP address for the purposes of accessing the Web

configuration page of the terminal, you can skip this step.

Page 27 / 36

FAQs

HUAWEI HG655b Home Gateway

User Guide

8-2

Huawei Proprietary and Confidential

8.2

through

the te

Step 1

If t

at electricity comes from the socket and that the input power of the socket

er. If the

t use the

erly connected to the socket through the power

Step 2

Aft

ck whether the

orm further checks as follows:

at the

rom the electric appliances that

Step 3

he LAN indicator of the terminal is on.

uter is properly

r replace the network cable.

nter.

Step 4

to the icon of the network adapter, you can infer that the driver for the

hat can I do if I cannot visit Web sites

rminal?

eck whether the POWER indicator of the terminal is on.

he POWER indicator is off, perform further checks as follows:

Ensure that the power switch of the terminal is turned on.

Ensure th

meets the requirements described on the label of the terminal power adapt

voltage is unsteady, for example, if the voltage is too high or too low, do no

terminal. Wait until the voltage restores to its normal level, and then use the terminal

Ensure that the terminal is prop

adapter.

If the POWER indicator is still off, contact an authorized maintenance center.

er powering on the terminal, wait for about three minutes. Then che

DSL indicator of the terminal is on.

he DSL indicator blinks for a long time, perf

If t

Ensure that telephone lines are properly connected. Especially ensure th

telephone line connecting to the splitter is properly connected.

Ensure that terminal cables or telephone lines are far f

generate strong magnetic or electric fields.

Replace telephone lines.

If the DSL indicator still blinks, contact your Internet Service Provider.

eck whether t

If the LAN indicator is off, perform further checks as follows:

Ensure that the network adapter of the computer is enabled.

Ensure that the network cable between the terminal and the comp

connected.

Remove and then insert the network cable o

If the LAN indicator is still off, contact an authorized maintenance ce

Check whether the driver for the network adapter is properly installed.

e a compute

r that runs Windows XP as an example. To check whether the driver for

the network adapter is installed, do as follows:

On the desktop, right-click

My Computer

and choose

Manage

In the navigation tree of the

Computer Management

window, choose

Device

Manager

In the right pane of the

Computer Management

window, click

Network adapters

to view the information about the network adapter of the computer.

If no network adapter is detected or if a question mark (?) or an exclamation mark (!) is

displayed next

Page 28 / 36

HUAWEI HG655b Home Gateway

User Guide

FAQs

Huawei Proprietary and Confidential

8-3

Step 5

Step 6

Che

successfully, perform further checks as

your Internet Service Provider.

Step 7

eb browser is correctly configured. Take the

ample. To

igured, do as

box, ensure that

Use a proxy server for your LAN (These settings will not apply

cess.

ccess other Web sites, contact your Internet Service Provider.

8.3 W

erly and that the telephone

Step 2

ensure that this IP address is in the same

Step 3

Ensure that your Web browser does not use a proxy server.

Step 4

Ensure that you have entered the correct user name and user password that are used for

accessing the terminal configuration page.

If the problem persists, restore the default settings of the terminal.

network adapter is not properly installed. In this case, re-install the driver for the network

adapter of the computer.

For details about how to set the parameters, see the description of the PPP dialing

software.

Ensure that you have entered the correct user name and user password that are required

by the PPP dialing software.

The user name and the user password are provided by your Internet Service Provider.

ck whether you can use the PPP dialing software to dial successfully.

If you cannot use the PPP dialing software to dial

follows:

Stop the PPP dialing software and then power off the terminal. After five minutes

power on the terminal and use the PPP dialing software to dial again.

Restore the default settings of the terminal.

If the problem persists, contact

Check whether the proxy server of the W

Internet Explorer installed on a computer that runs Windows XP as an ex

check whether the proxy server of the Web browser is correctly conf

follows:

Start the Internet Explorer.

Choose

Tools

Internet Options

In the

Internet Options

dialog box, click the

Conne

ctions

tab.

In the

Local Area Network (LAN) settings

group box, click

LAN settings

In the

Proxy server

group box of the

Local Area Network (LAN) Settings

dialog

to dial-up or VPN connections)

is not selected.

Step 8

Try to access multiple other Web sites to check whether the terminal can ac

If the terminal still cannot a

hat can I do if I cannot access the terminal

configuration page?

See the answer to 8.2 "What can I do if I cannot visit We

Step 1

b sites through the terminal?

and ensure that the power supply of the terminal works prop

lines and network cables of the terminal are properly connected.

Check the IP address of your computer and

network segment as the LAN IP address of the terminal.

Page 29 / 36

FAQs

HUAWEI HG655b Home Gateway

User Guide

8-4

Huawei Proprietary and Confidential

8.4 What can I do if Web pages often cannot be

displayed during Web page browsing and can be

displayed after the terminal is restarted?

Step 1

Ensure that the terminal and other devices such as telephones or fax machines are

connected to the telephone line through a splitter.

For details about how to install a splitter, see the related description in the manual.

Step 2

Ensure that telephone lines are properly connected.

If the telephone lines are improperly connected, the stability of the network connection is

affected.

Step 3

Check the positions of your terminal and computer. Ensure that they are far from the

electric appliances such as microwave ovens, refrigerators, or cordless telephones that

generate strong magnetic or electric fields.

If the problem persists, contact your Internet Service Provider.

8.5 What can I do if noises exist during telephone calls?

Step 1

Ensure that a splitter is installed.

A splitter helps to protect the call quality of the asymmetric digital subscriber line

(ADSL) from being affected due to the interference of other type of signals.

Step 2

Ensure that telephone lines are properly connected. Especially ensure that the telephone

line connecting to the splitter is properly connected.

Step 3

Replace telephone lines and ensure that the telephone lines are not faulty.

8.6 After a broadband terminal is installed, does

Internet access degrade call quality or do telephone

calls lower the Internet access rate?

No. The terminal uses the frequency division multiplexing (FDM) and splitter

technologies to separate voice signals from data signals. Although the two types of

signals are transmitted through one telephone line, they are carried by different

frequency bands. Therefore, they do not interfere with each other. In this case, you can

make a telephone call and access the Internet at the same time, without degrading call

quality or lowering the Internet access rate.

Page 30 / 36

HUAWEI HG655b Home Gateway

User Guide

Appendix

Huawei Proprietary and Confidential

9-1

Appendix

9.1 Default Settings

Parameter

Setting

IP address of the LAN interface

192.168.1.1

Subnet mask of the LAN interface

255.255.255.0

User name / Password u

Web-based configuratio

sed for logging in to the

n utility

admin

admin /

DHCP server function

Enable

echnical Specificat

.2 T

ions

Item

Specification

Entire-device power supply

12 V DC, 1.5 A

Entire-device power consumption

< 16 W

Ambient temperature for operation

0°C to 40°C (32

℉

to 104

℉

)

Relative humidity for operation

5% to 95%, non-condensing

Dimensions (L × W × H)

× 60 mm × 165 mm

194 mm

Weight

<1 kg

ADSL standards

ITU G.992.1 (G.dmt) Annex A

ITU G.994.1 (G.hs), ANSI T1.413 Issue 2

ADSL2 standard

ITU G.992.3 (G.dmt.bis) Annex A

ADSL2+ standard

ITU G.992.5 Annex A

Standards

standard

VDSL2

ITU G.993.2 Annex B, ITU G.994.1

G.dmt

T1.413

Maximum downlink rate: 8 Mbit/s

Maximum uplink rate: 896 kbit/s

G.992.5 (ADSL2+)

Maximum downlink rate: 24 Mbit/s

Maximum uplink rate: 1024 kbit/s

DSL

transmission

rates

G.993.2 (VDSL2)

Maximum uplink rate: 45 Mbit/s

Maximum downlink rate: 88 Mbit/s

Rate

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