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Page 21 / 31 Scroll up to view Page 16 - 20
16
Step 9
Click
New
.
Step 10
In
Service provider
, select your service provider.
Step 11
Set the parameters provided by the DDNS provider.
Step 12
Click
Submit
.
6 FAQs
Can I use the HG630 as a DHCP server?
Yes. The HG630 incorporates the DHCP server software.
How can I quickly restore the default settings of the HG630?
When the HG630 is powered on, press and hold the
Reset
button for 6 or
more seconds, and then release it. The HG630 then automatically restarts
and the default settings are restored.
What can I do if I cannot access the HG630 configuration page?
Step 1
Check the IP address of your computer and ensure that this IP
address is in the same network segment as the HG630 LAN IP
address.
Step 2
Ensure that your Web browser does not use a proxy server.
Step 3
Ensure that you have entered the valid user name and password
used to access the HG630 configuration page.
If the problem persists, restore the default settings of the HG630.
If your service provider does not in the drop-down box, select
Others
.
The DDNS function of the HG630 provides parameter setting
templates of multiple DDNS providers. After a template is selected,
the HG630 sets relevant parameters automatically. You can change
the parameter settings as required. You can also set all the
parameters again as required.
Page 22 / 31
17
Does the WPS function have any special requirement on the wireless
encryption settings of the HG630?
The WPS function can be used only when the WLAN security mode is set to
WPA2-PSK
or
WPA-PSK/WPA2-PSK
. It is recommended that you set the
security mode to
WPA-PSK/WPA2-PSK
.
If my computer fails to connect to a WLAN after I press and hold the WPS
button, what should I do?
Step 1
Ensure that only one computer is connecting to the HG630 through
the WPS function at one time.
Step 2
On the HG630, ensure that the wireless network function and the
WPS function implemented through the PBC method are enabled.
Step 3
Ensure that the security mode of the WLAN is set to
WPA2-PSK
or
WPA-PSK/WPA2-PSK
. Note that the WPS function of the HG630
is forcibly disabled if the WEP encryption is used for the WLAN.
Step 4
Check the positions of the HG630 and computer. Ensure that they
are far from electric appliances that generate strong magnetic or
electric fields, such as microwave ovens, refrigerators, and
cordless telephones.
Step 5
Place the HG630 and the computer in an open space. Although
radio signals can pass through obstacles, passing through too
many obstacles, such as walls and columns may negatively impact
the transmission of WLAN radio signals.
What can I do if I cannot access the Internet through a wireless network
adapter?
Step 1
Ensure that the power cables and telephone lines of the HG630 are
connected properly.
Step 2
Check whether the
WLAN
indicator of the HG630 is on.
If the
WLAN
indicator is off, the WLAN function of the HG630 is disabled. If
this is the case, enable the WLAN function.
For details about how to enable the WLAN function, see section 4.2 "4.2
Enabling or Disabling the Wireless Network Function".
Page 23 / 31
18
Step 3
Look at the description of the wireless network adapter that is
installed on the computer and check whether the wireless network
adapter supports the 802.11b, 802.11g, or 802.11n protocols.
If the wireless network adapter does not support the preceding protocols,
replace it.
Step 4
Check whether the driver for the wireless network adapter is
installed on the computer properly.
If the driver is installed improperly, re-install it.
Step 5
Check whether the computer can receive signals from the WLAN.
Using a computer that runs Windows XP as an example, check whether the
computer can receive signals from a WLAN by doing the following:
1.
In the
Control Panel
window, double-click
Network Connections
to display the
Network Connections
window.
2.
In the
Network Connections
window, right-click
Wireless
Network Connection
and choose
View Available Wireless
Networks
.
If the computer cannot detect a WLAN, place the computer close to the
HG630 and ensure that no obstacles (such as cement or wooden walls) are
present between the computer and the HG630.
Step 6
Check whether the computer accesses the WLAN of the HG630
successfully.
Check the list of wireless network connections and ensure that the HG630 is
connected to the WLAN.
Step 7
Try to access different web sites to check whether the HG630 can
access other web sites.
If the HG630 cannot access other web sites, restore to the default settings of
the HG630. If the problem persists, contact your service provider.
How do I improve the transmission quality of wireless signals?
Step 1
Check the positions of the HG630 and computer. Ensure that they
are far from electric appliances that generate strong magnetic or
electric fields, such as microwave ovens, refrigerators, and
cordless telephones.
Page 24 / 31
19
Step 2
Place your HG630 in an open space.
Although radio signals can pass through obstacles, passing through too
many obstacles, such as cement or wooden walls may negatively impact the
transmission of WLAN radio signals.
Step 3
Place your computer close to your HG630.
If your computer is far from your HG630, the transmission of radio signals
may be negatively impacted.
Step 4
Place your HG630 and computer in a different direction.
Step 5
Avoid using your HG630 to access a WLAN during thunderstorms.
What can I do if the WLAN of the HG630 is not encrypted and the computer
cannot access the WLAN?
Step 1
Delete the settings of wireless network connections from your
computer.
Using a computer that runs Windows XP as an example, delete the settings
of wireless network connections by doing the following:
1.
In the
Control Panel
window, double-click
Network Connections
to display the
Network Connections
window.
2.
In the
Network Connections
window, right-click
Wireless
Network Connection
and choose
Properties
.
3.
In the
Wireless Network Connection Properties
dialog box, click
the
Wireless Networks
tab.
4.
In the
Preferred Networks
group box, select the latest wireless
network connection saved on your computer, and then click
Remove
.
5.
Delete all the other wireless network connections from the
Preferred Networks
group box.
6.
Click
OK
.
Step 2
Create a wireless network connection that is not encrypted.
Page 25 / 31
20
7 Appendix
7.1 Indicators
Indicator
Status
Description
Power
On
The HG630 is powered on.
Off
The HG630 is powered off or faulty.
DSL
Blinking
The HG630 is being activated through DSL.
Steady on
The HG630 is activated through DSL.
Off
The HG630 is powered off.
The DSL port is not connected.

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