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26
If the problem persists, restore the HG532s to its default settings.
For details, see "How can I quickly restore the HG532s to its default
settings?"
What can I do if I cannot access the Internet over a wireless connection?
Step 1
Check that all cables are securely connected, such as the power
adapter cable and the telephone line.
Step 2
Check whether the
WLAN
indicator is on.
If the
WLAN
indicator is off, the wireless network function is
disabled, and you need to turn on the wireless network function.
Step 3
Read the user guide of the wireless network adapter, and
check whether the wireless network adapter supports the 802.11b,
802.11g, or 802.11n protocol.
If the wireless network adapter does not support any of the
preceding protocol, replace it.
Step 4
Check whether the driver for the wireless network adapter is
correctly installed.
If the driver is not correctly installed, re-install it using the driver
program provided with the wireless network adapter.
Step 5
Check whether the computer receives wireless signals properly.
The following example uses the computer running the Windows XP
operating system to check wireless signal reception:
1. Choose
Start
>
Control
Panel
.
Double-click
Network
Connections
.
2. In the
Network Connections
window, right-click
Wireless
Network Connection
, and choose
View Available Wireless
Networks
.
If the computer cannot find the wireless network, move the
computer closer to the HG532s. Check that there are no obstacles,
such as walls, between the computer and the HG532s.
Step 6
Check whether the computer is connected to the HG532s's wireless
network. On the wireless network list, check whether the
HG532s's wireless network is displayed as
Connected
.
Step 7
Check that PPP dial-up software is installed and parameters are set
correctly.
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27
Step 8
Check that you can use the PPP dial-up software to set up dial-up
connection.
Step 9
Try to access more websites to check whether the HG532s can
access these websites.
If you still cannot access the websites, restore the HG532s to its
default settings. If the problem persists, contact your network
service provider.
What can I do if sometimes the terminal cannot access the Internet over
a wireless connection or if the wireless connection is unstable?
Step 1
Check the positions of the HG532s and the computer. Ensure that
they are located far from the electric appliances such as microwave
ovens, refrigerators, or cordless telephones that generate strong
magnetic or electric fields.
Step 2
Place the HG532s in an open area.
Although radio signals can pass through obstacles, their
transmission is affected if they pass through too many obstacles
such as walls.
Step 3
Move the computer closer to the HG532s.
Step 4
Place the HG532s and the computer in another direction.
Step 5
Try to avoid using wireless network connection during
thunderstorms.
What can I do if the wireless network is not encrypted but the computer
cannot connect to the wireless network?
Step 1
Delete wireless network configuration from the computer.
The following example uses a computer running the Windows XP
operating system:
1. Choose
Start
>
Control
Panel
.
Double-click
Network
Connections
.
2. In the
Network Connections
window, right-click
Wireless
Network Connection
, and choose
Properties
.
3. In the
Wireless Network Connection Properties dialog box
,
click the
Wireless Networks
tab.
4. In the
Preferred Networks
area, select a wireless network, and
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28
click
Remove
.
5. Delete all the other wireless network connections from the
Preferred Networks
area.
6. Click
OK
.
Step 2
Set up an unencrypted wireless network connection.
Does the WPS function have any special requirements on the wireless
encryption settings of the HG532s?
The WPS function can be used only when the security mode of the wireless
network is set to
WPA-PSK
,
WPA2-PSK
, or
WPA-PSK/WPA2-PSK
, and the
SSID is set to
SSID1
. It is recommended that you set the security mode to
WPA-PSK/WPA2-PSK
.
What can I do if I cannot set up a wireless connection between the HG532s
and the computer by pressing the
WPS
button?
Step 1
Check that only one computer tries to connect to the HG532s using
the WPS function at a time.
Step 2
Check that the wires network function and the WPS function in PBC
mode are enabled on the HG532s.
Step 3
Check that the security mode of the wireless network is set to
WPA-PSK
,
WPA2-PSK
, or
WPA-PSK/WPA2-PSK
, and
SSID
is
set to
SSID1
.
Note that the WPS function is forcibly disabled if the wireless
network uses the Wired Equivalent Privacy (WEP) encryption.
Step 4
Check the positions of the HG532s and the computer. Ensure that
they are far from the electric appliances such as microwave ovens,
refrigerators, or cordless telephones that generate strong magnetic
or electric fields.
Step 5
Place the HG532s in an open area.
Although radio signals can pass through obstacles, their
transmission is affected if they pass through too many obstacles
such as walls.
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29
8
Technical Specifications
8.1
Indicators
Indicator
Status
Description
Power
On
The HG532s is powered on.
Off
The HG532s is powered off or faulty.
Internet
Blinking
The HG532s is working in routing mode, and it
is connected to the Wide Area Network (WAN).
Data is being transmitted.
On
The HG532s is working in routing mode, and it
is connected to the WAN.
No data is being transmitted.
Off
The HG532s is working in bridge mode.
The HG532s is working in routing mode, but it
is not set up the connection to the WAN.
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30
Indicator
Status
Description
ADSL
Blinking
The ADSL connection is being activated.
On
The ADSL connection is set up and activated.
Off
No digital subscriber line (DSL) connection is set
up, or the DSL connection is faulty.
WLAN
On
The WLAN connection is set up, but no data is
being transmitted.
Blinking
The WLAN connection is set up, and data is
being transmitted.
Off
The wireless function is disabled, or the WLAN
module is faulty.
WPS
Blinking
The HG532s is connecting to a wireless client
such as a computer installed with a wireless
network adapter using the WPS function.
This process lasts no longer than 120 seconds.
On
A wireless connection is set up between the
HG532s and a wireless client using the WPS
function.
The WPS indicator is on for about 300
seconds, and then turns off.
Off
The WPS function is disabled or faulty, or
a wireless connection is set up.
LAN1 ~
LAN4
On
The HG532s is connected to a device properly.
Blinking
Data is being transmitted between the HG532s
and the device connected.
Off
No connection is set up on the port.

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