43

8

Reference Operations

Enabling Wireless Configuration on Windows

On Windows XP

1.

Right-click

My Computer

and choose

Manage

from the shortcut menu.

2.

In the left pane of the

Computer Management

window, choose

Computer Management

(Local)

>

Services and Applications

>

Services

.

3.

In the right pane of the

Computer Management

window, right-click

Wireless Zero

Configuration

and choose

Properties

from the shortcut menu.

4.

In the displayed dialog box, check that

Service status

is

Started

.

5.

Click

OK

to close the dialog box. Then close the

Computer Management

window.

On Windows 7 or Windows Vista

1.

Right-click

Computer

and choose

Manage

from the shortcut menu.

2.

In the left pane of the

Computer Management

window, choose

Computer Management

(Local)

>

Services and Applications

>

Services

.

3.

In the right pane of the

Computer Management

window, right-click

WLAN AutoConfig

and

choose

Properties

from the shortcut menu.

4.

In the displayed dialog box, check that

Service status

is

Started

.

5.

Click

OK

to close the dialog box. Then close the

Computer Management

window.

Checking the Computer MAC Address

The MAC address, also known as the physical address, is a unique identifier assigned to a network

adapter. A MAC address contains six groups of two hexadecimal digits, such as 2C-41–38–8D-75–8D.

This section demonstrates how to check your computer's MAC address.

44

On Windows 7

1.

Choose

Start

>

Control Panel

>

Network and Internet

>

Network and Sharing Center

>

Change adapter settings

. Right-click

Local Area Connection

and choose

Status

from the

shortcut menu.

2.

Click

Details

.

45

3.

In

Network Connection Details

, find the line similar to

Physical Address 70-F3–95–0C-

49–4E

. The

70-F3–95–0C-49–4E

string is your computer's MAC address.

On Windows XP

1.

Choose

Start

>

Control Panel

>

Network and Internet Connections

>

Network

Connections

. Right-click

Local Area Connection

and choose

Status

from the shortcut

menu.

46

2.

Click the

Support

tab. Under

Connection status

, click

Details

.

3.

In

Network Connection Details

, find the line similar to

Physical Address 78–AC–C0–B0–

DF-A1

. The

78–AC–C0–B0–DF-A1

string is your computer's MAC address.

47

9

FAQs

What Can I Do If I Cannot Open the Web Management Page?

1.

Open Internet Explorer. Choose

Tools

>

Internet Options

>

Connections

>

LAN settings

,

and ensure that all check boxes are deselected.

2.

Check that the computer IP address is 192.168.1.*. (* is any integer from 2 to 254.)

3.

Check that the cables are securely connected to the HG532d and that the LAN port's

indicator is on.

4.

Ensure that the user name and password are correct.

If the problem persists, restore the HG532d to its default settings.

What Can I Do If the HG532d Cannot Access the Internet through a

Wireless Network Adapter Sometimes or If the WLAN Connection Is

Unsteady?

This is probably because the HG532d has its cables connected loosely, is placed too close to

electronic appliances with intensive interference, or is too far from the computer. Verify that:

1.

The power and telephone cables are correctly connected to the HG532d.

2.

Your computer and the HG532d are far from electric appliances that generate strong

magnetic or electric fields, such as microwave ovens, refrigerators, and cordless telephones.

3.

The HG532d is in an open area, and there are no obstacles, such as concrete or wooden

walls, between the HG532d and computer.

4.

The HG532d is close to the computer.

5.

The angle between the HG532d and computer is appropriate.

Do not use the HG532d during thunderstorms, as the signal strength may be unsteady and

the HG532d itself may be damaged due to lightning strikes.

What Can I Do If I Cannot Access the Internet?

1.

Check that the

Power

indicator on the HG532d is steady on. If the

Power

indicator is off,

perform further checks as follows:

a)

Check that the HG532d is turned on.

b)

Check that electricity comes from the socket and that the power input from the socket

meets the requirements described on the label of the HG532d's power adapter. If the

voltage is unstable, for example, if the voltage is too high or too low, do not use the

HG532d. Wait until the voltage recovers, and then use the HG532d.

c)

Check that the HG532d is securely connected to the socket using its power adapter.

If the

Power

indicator is still off, contact an authorized maintenance center.