7 FAQs

HG232f 300Mbps Wireless Router

User Guide

7-2

Step 4

Check the positions of the router and computer. Ensure that they are far from electric

appliances that generate strong magnetic or electric fields, such as microwave ovens,

refrigerators, and cordless telephones.

Step 5

Place the router and the computer in an open space. Although radio signals can pass

through obstacles, passing through too many obstacles, such as walls and columns may

negatively impact the transmission of WLAN radio signals.

----End

Q 6:

What can I do if I cannot access the Internet through a wireless

network adapter?

Step 1

Ensure that the power cables and telephone lines of the router are connected properly.

Step 2

Check whether the WLAN indicator light of the router is on.

If the WLAN indicator is off, the WLAN function of the router is disabled. If this is the

case, enable the WLAN function.

For details about how to enable the WLAN function, see section 6.2 "Enabling or

Disabling the WLAN Function."

Step 3

Look at the description of the wireless network adapter that is installed on the computer

and check whether the wireless network adapter supports the 802.11b and 802.11g

protocols.

If the wireless network adapter does not support the 802.11b and 802.11g protocols,

replace it with a network adapter that does.

Step 4

Check whether the driver for the wireless network adapter is installed on the computer

properly.

If the driver is installed improperly, re-install it.

Step 5

Check whether the computer can receive signals from the WLAN.

Using a computer that runs Windows XP as an example, check whether the computer can

receive signals from a WLAN by doing the following:

1.

In the

Control Panel

window, double-click

Network Connections

to display the

Network Connections

window.

2.

In the

Network Connections

window, right-click

Wireless Network Connection

and choose

View Available Wireless Network

.

If the computer cannot detect a WLAN, place the computer close to the router and ensure

that no obstacles (such as cement or wooden walls) are present between the computer

and the router.

Step 6

Check whether the computer accesses the WLAN of the router successfully.

Check the list of wireless network connections and ensure that the router is connected to

the WLAN.

Step 7

Try to access different web sites to check whether the router can access other web sites.

If the router cannot access other web sites, restore to the default settings of the router. If

the problem persists, contact your network service provider.

HG232f 300Mbps Wireless Router

User Guide

7 FAQs

7-3

----End

Q 7:

How do I improve the transmission quality of wireless signals?

Step 1

Check the positions of the router and computer. Ensure that they are far from electric

appliances that generate strong magnetic or electric fields, such as microwave ovens,

refrigerators, and cordless telephones.

Step 2

Place your router in an open space.

Although radio signals can pass through obstacles, passing through too many obstacles,

such as cement or wooden walls may negatively impact the transmission of WLAN radio

signals.

Step 3

Place your computer close to your router.

If your computer is far from your router, the transmission of radio signals may be

negatively impacted.

Step 4

Place your router and computer in a different direction.

Step 5

Adjust the direction of your router antennas.

Step 6

Avoid using your router to access a WLAN during thunderstorms.

----End

Q 8:

What can I do if the WLAN of the router is not encrypted and the

computer cannot access the WLAN?

Step 1

Delete the settings of wireless network connections from your computer.

Using a computer that runs Windows XP as an example, delete the settings of wireless

network connections by doing the following:

1.

In the

Control Panel

window, double-click

Network Connections

to display the

Network Connections

window.

2.

In the

Network Connections

window, right-click

Wireless Network Connection

and choose

Properties

.

3.

In the

Wireless Network Connection Properties

dialog box, click the

Wireless

Networks

tab.

4.

In the

Preferred Networks

group box, select the latest wireless network connection

saved on your computer, and then click

Remove

.

5.

Delete all the other wireless network connections from the

Preferred Networks

group box.

6.

Click

OK

.

Step 2

Create a wireless network connection that is not encrypted.

----End

HG232f 300Mbps Wireless Router

User Guide

8 Appendix

8-1

8

Appendix

8.1 Indicators

Indicator

Color

Status

Description

Power

Green

On

The router is powered on.

-

Off

The router is powered off.

Internet

Green

On



The router is working in routing mode.



The WAN connection is set up and an IP address

has been obtained.



No data is being transmitted.

Green

Blinking



The router is working in routing mode.



The WAN connection is set up.



Data is being transmitted.

Red

On



The router is working in routing mode.



The WAN connection is set up and no IP address is

obtained.



The router is working in routing mode, but no data

is being transmitted.

8 Appendix

HG232f 300Mbps Wireless Router

User Guide

8-2

Indicator

Color

Status

Description

Red

Blinking



The router is working in bridge mode.



The WAN connection is set up.



Data is being transmitted.

-

Off

The router is powered off or no WAN connection is

set up.

WLAN

Green

On

The WLAN function is enabled, but no data is being

transmitted on the WLAN.

Green

Blinking

The WLAN function is enabled and data is being

transmitted on the WLAN.

-

Off

The WLAN function is disabled.

WPS

Green

On

A wireless connection is set up between the router

and a wireless client through the WPS function.

This state lasts 300 seconds.

Green

Blinking

The router is attempting to set up a wireless

connection with a wireless client (such as a computer

with a wireless network adapter installed) through

the WPS function.

This state lasts no more than 2 minutes.

-

Off

The WPS function is disabled.

LAN1 ~

LAN4

Green

On

A connection is set up between the corresponding

LAN interface of the router and an Ethernet device

(such as a computer) through a network cable, but no

data is being transmitted.

Green

Blinking

A connection is set up between the corresponding

LAN interface of the router and an Ethernet device

(such as a computer) through a network cable and

data is being transmitted.

-

Off

No connection is set up between the corresponding

LAN interface of the router and an Ethernet device

(such as a computer).