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7 FAQs
HG232f 300Mbps Wireless Router
User Guide
7-2
Step 4
Check the positions of the router and computer. Ensure that they are far from electric
appliances that generate strong magnetic or electric fields, such as microwave ovens,
refrigerators, and cordless telephones.
Step 5
Place the router and the computer in an open space. Although radio signals can pass
through obstacles, passing through too many obstacles, such as walls and columns may
negatively impact the transmission of WLAN radio signals.
----End
Q 6:
What can I do if I cannot access the Internet through a wireless
network adapter?
Step 1
Ensure that the power cables and telephone lines of the router are connected properly.
Step 2
Check whether the WLAN indicator light of the router is on.
If the WLAN indicator is off, the WLAN function of the router is disabled. If this is the
case, enable the WLAN function.
For details about how to enable the WLAN function, see section 6.2 "Enabling or
Disabling the WLAN Function."
Step 3
Look at the description of the wireless network adapter that is installed on the computer
and check whether the wireless network adapter supports the 802.11b and 802.11g
protocols.
If the wireless network adapter does not support the 802.11b and 802.11g protocols,
replace it with a network adapter that does.
Step 4
Check whether the driver for the wireless network adapter is installed on the computer
properly.
If the driver is installed improperly, re-install it.
Step 5
Check whether the computer can receive signals from the WLAN.
Using a computer that runs Windows XP as an example, check whether the computer can
receive signals from a WLAN by doing the following:
1.
In the
Control Panel
window, double-click
Network Connections
to display the
Network Connections
window.
2.
In the
Network Connections
window, right-click
Wireless Network Connection
and choose
View Available Wireless Network
.
If the computer cannot detect a WLAN, place the computer close to the router and ensure
that no obstacles (such as cement or wooden walls) are present between the computer
and the router.
Step 6
Check whether the computer accesses the WLAN of the router successfully.
Check the list of wireless network connections and ensure that the router is connected to
the WLAN.
Step 7
Try to access different web sites to check whether the router can access other web sites.
If the router cannot access other web sites, restore to the default settings of the router. If
the problem persists, contact your network service provider.
Page 62 / 68
HG232f 300Mbps Wireless Router
User Guide
7 FAQs
7-3
----End
Q 7:
How do I improve the transmission quality of wireless signals?
Step 1
Check the positions of the router and computer. Ensure that they are far from electric
appliances that generate strong magnetic or electric fields, such as microwave ovens,
refrigerators, and cordless telephones.
Step 2
Place your router in an open space.
Although radio signals can pass through obstacles, passing through too many obstacles,
such as cement or wooden walls may negatively impact the transmission of WLAN radio
signals.
Step 3
Place your computer close to your router.
If your computer is far from your router, the transmission of radio signals may be
negatively impacted.
Step 4
Place your router and computer in a different direction.
Step 5
Adjust the direction of your router antennas.
Step 6
Avoid using your router to access a WLAN during thunderstorms.
----End
Q 8:
What can I do if the WLAN of the router is not encrypted and the
computer cannot access the WLAN?
Step 1
Delete the settings of wireless network connections from your computer.
Using a computer that runs Windows XP as an example, delete the settings of wireless
network connections by doing the following:
1.
In the
Control Panel
window, double-click
Network Connections
to display the
Network Connections
window.
2.
In the
Network Connections
window, right-click
Wireless Network Connection
and choose
Properties
.
3.
In the
Wireless Network Connection Properties
dialog box, click the
Wireless
Networks
tab.
4.
In the
Preferred Networks
group box, select the latest wireless network connection
saved on your computer, and then click
Remove
.
5.
Delete all the other wireless network connections from the
Preferred Networks
group box.
6.
Click
OK
.
Step 2
Create a wireless network connection that is not encrypted.
----End
Page 63 / 68
Page 64 / 68
HG232f 300Mbps Wireless Router
User Guide
8 Appendix
8-1
8
Appendix
8.1 Indicators
Indicator
Color
Status
Description
Power
Green
On
The router is powered on.
-
Off
The router is powered off.
Internet
Green
On
The router is working in routing mode.
The WAN connection is set up and an IP address
has been obtained.
No data is being transmitted.
Green
Blinking
The router is working in routing mode.
The WAN connection is set up.
Data is being transmitted.
Red
On
The router is working in routing mode.
The WAN connection is set up and no IP address is
obtained.
The router is working in routing mode, but no data
is being transmitted.
Page 65 / 68
8 Appendix
HG232f 300Mbps Wireless Router
User Guide
8-2
Indicator
Color
Status
Description
Red
Blinking
The router is working in bridge mode.
The WAN connection is set up.
Data is being transmitted.
-
Off
The router is powered off or no WAN connection is
set up.
WLAN
Green
On
The WLAN function is enabled, but no data is being
transmitted on the WLAN.
Green
Blinking
The WLAN function is enabled and data is being
transmitted on the WLAN.
-
Off
The WLAN function is disabled.
WPS
Green
On
A wireless connection is set up between the router
and a wireless client through the WPS function.
This state lasts 300 seconds.
Green
Blinking
The router is attempting to set up a wireless
connection with a wireless client (such as a computer
with a wireless network adapter installed) through
the WPS function.
This state lasts no more than 2 minutes.
-
Off
The WPS function is disabled.
LAN1 ~
LAN4
Green
On
A connection is set up between the corresponding
LAN interface of the router and an Ethernet device
(such as a computer) through a network cable, but no
data is being transmitted.
Green
Blinking
A connection is set up between the corresponding
LAN interface of the router and an Ethernet device
(such as a computer) through a network cable and
data is being transmitted.
-
Off
No connection is set up between the corresponding
LAN interface of the router and an Ethernet device
(such as a computer).

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